At a Glance
- Tasks: As a Roadside Mechanic, you'll provide on-the-spot vehicle support and technical assistance.
- Company: Join RAC, the UK's leading breakdown service with 4,000 dedicated 'orange heroes'.
- Benefits: Enjoy a competitive salary, share scheme, flexible working, and extensive employee perks.
- Why this job: Make a real impact by helping drivers in need while developing your skills in a supportive environment.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence are required.
- Other info: Work hours vary, offering flexibility and the chance to use cutting-edge vehicle technology.
The predicted salary is between 42000 - 60000 £ per year.
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £48,720.98 complimented by an average OTE ranging from £50,000 to £54,000.
- Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC
- Holiday allowance of 23 days & bank holidays rising to 25 with service
- No additional travel time – Start and finish on your driveway
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE RAC Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more
As a Roadside Mechanic you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Demonstrative technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
- Flexibility to work at relatively short notice
- Open to travel and overnight stays if necessary
In this role you’ll work the equivalent of 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays.
You will benefit from a comprehensive induction, and you’ll also have access to the latest vehicle technology, along with support from our technical team. You could also develop your career further within our growing business.
Roadside support is at the very heart of our business, as our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic!
Roadside Mechanic - (SF) Merthyr Tydfil employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic - (SF) Merthyr Tydfil
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. Understanding what drives the company will help you align your answers during any interviews, showcasing that you're not just a skilled mechanic but also a great fit for their culture.
✨Tip Number 2
Network with current or former RAC employees on platforms like LinkedIn. They can provide insider information about the interview process and what the company truly values in a Roadside Mechanic.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated excellent customer service. As a Roadside Mechanic, you'll be interacting with customers directly, so showing that you can handle stressful situations with a positive attitude is crucial.
✨Tip Number 4
Be ready to talk about your technical skills in detail. Brush up on common vehicle issues and how you would diagnose and fix them on the spot, as this will likely come up during practical assessments or interviews.
We think you need these skills to ace Roadside Mechanic - (SF) Merthyr Tydfil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 light vehicle maintenance qualification and any relevant technical, electrical, and diagnostic experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and passion for helping others. Mention specific experiences where you've gone the extra mile for customers, as this aligns with RAC's values.
Highlight Flexibility: In your application, emphasise your flexibility to work varied hours, including evenings, weekends, and bank holidays. This is crucial for the Roadside Mechanic role, so make it clear that you're adaptable.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the automotive industry.
How to prepare for a job interview at Rac
✨Showcase Your Technical Skills
As a Roadside Mechanic, you'll need to demonstrate your technical, electrical, and diagnostic skills. Be prepared to discuss specific experiences where you've successfully resolved vehicle issues, and consider bringing examples of your work or certifications to the interview.
✨Emphasise Customer Service
RAC values a customer-focused approach. During the interview, share examples of how you've provided excellent service in previous roles. Highlight your ability to communicate effectively with customers, especially in stressful situations like breakdowns.
✨Be Ready for Flexibility
The role requires flexibility in working hours and the possibility of travel. Be honest about your availability and willingness to adapt to varying shift patterns. This shows that you're committed to meeting the needs of the business and its customers.
✨Research RAC and Its Values
Familiarise yourself with RAC's mission and values before the interview. Understanding their commitment to exceptional service and community support will help you align your answers with what they are looking for in a candidate.