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- Tasks: Be the friendly face of our veterinary practice, assisting clients and their pets daily.
- Company: Join a well-established RCVS-accredited veterinary practice with a dedicated team in Bristol.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts with hundreds of retailers.
- Why this job: Make a difference in pet care while working in a supportive and dynamic environment.
- Qualifications: Good customer service skills; veterinary experience is a plus but not essential.
- Other info: Must have own transport to travel between our 8 locations.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a fantastic Veterinary float Receptionist based at our Zetland Vets in Redland.This is a fixed term contract lasting approximately 12 months.
Within this role, you will be expected to travel to any of our 8 locations to cover for holidays and sickness. Having your own transport is a must to travel between branches.
This is an ideal opportunity for a dedicated individual who can provide excellent care to both our clients and their pets. The clinic can get busy, so it\’s important that you stay calm and focused, especially during emergencies.
Your day-to-day
You will be the first point of contact for clients and the public both on the telephone and in person. Demonstrating a professional and knowledgeable impression to promote the Practice and give confidence to our clients.
Duties
More about us
A team of 17 vets will welcome you, 15 nurses across 8 sites in Bristol, many of whom have been with the practice for more than a decade. We are RCVS-accredited veterinary practice, where we take pride in delivering exceptional care to both our patients and clients.
What you can bring to the team
Your shift pattern
You will work 24.5 hours per week, all day Monday 8:30 am – 8 pm, Tuesdays 2 pm – 6:45 pm, Friday 2 pm – 6:45 pm with a 1-hour unpaid lunchbreak. You will be required to work across any of our branches. You will also be included in the 1:4 Saturday rota, working at our Fishponds branch or Zetland Hospital.
In addition to a competitive salary, you will benefit from:
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Float Veterinary Receptionist employer: British Veterinary Association
Contact Detail:
British Veterinary Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Float Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the specific services and values of Zetland Vets. Understanding their approach to pet care and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your organisational skills and ability to manage a busy reception area. Think of examples from previous roles where you successfully handled multiple tasks under pressure, as this will resonate well with the demands of the job.
✨Tip Number 3
Since travel between branches is essential, ensure you mention your own transport and willingness to cover different locations. This shows your flexibility and commitment to the role.
✨Tip Number 4
Prepare to discuss your customer service experience, especially in high-pressure situations. Being able to demonstrate how you remain calm and focused during busy shifts will be crucial for this position.
We think you need these skills to ace Float Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Float Veterinary Receptionist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: If you have previous experience in customer service or veterinary settings, make sure to emphasise this in your CV and cover letter. Mention specific examples where you demonstrated excellent care and organisation.
Showcase Your Skills: Focus on key skills mentioned in the job description, such as calmness under pressure, organisational abilities, and a 'can-do' attitude. Provide examples of how you've successfully used these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the practice. Explain why you want to work at Zetland Vets and how you can contribute to their team and client care.
How to prepare for a job interview at British Veterinary Association
✨Show Your Customer Service Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Make sure to highlight your customer service experience during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service in the past.
✨Demonstrate Your Organisational Skills
This role requires excellent organisation and prioritisation. Be prepared to discuss how you manage your time effectively, especially in busy environments. You might want to mention any tools or methods you use to stay organised.
✨Stay Calm Under Pressure
Given that the clinic can get busy, it's crucial to convey your ability to remain calm during stressful situations. Think of a time when you had to handle a high-pressure scenario and explain how you managed it successfully.
✨Familiarise Yourself with the Practice
Before the interview, take some time to research the practice and its values. Understanding their approach to veterinary care will help you align your answers with what they are looking for, showing that you're genuinely interested in being part of their team.
