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- Tasks: Lead a team to enhance IT performance and ensure effective operational management.
- Company: Join Phoenix Group, a leading FTSE 100 company focused on long-term savings and retirement.
- Benefits: Enjoy flexible working, competitive salary, 38 days leave, private medical cover, and more.
- Why this job: Be part of a culture that values your input and drives meaningful change towards net zero by 2050.
- Qualifications: Extensive experience in business management and IT operations is essential.
- Other info: Open to applicants from all backgrounds; adjustments available for the recruitment process.
The predicted salary is between 44000 - 64000 £ per year.
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Lead IT Planning & Performance Manager, Telford
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Client:
Phoenix Group Holdings
Location:
Telford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4d2c59c039ce
Job Views:
8
Posted:
16.07.2025
Expiry Date:
30.08.2025
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Job Description:
We have an incredible opportunity to join us here at Phoenix Group as a Lead IT Planning and Performance Manager to join our performance and commercial function.
Job Type:Permanent
Location: This role could be based in either our Birmingham, Telford, London or Edinburgh offices with time spent working in the office and at home.
Flexible working:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Closing Date: 24/07/25
Salary and benefits: £55,100 to £80,000 (depending on experience and skills)plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked.
We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The role
IT Performance and Commercial function is part of Group IT and is responsible for overseeing and ensuring that Group IT operates effectively as a business. The function is made up of a number of core disciplines; IT Planning & Performance, IT Finance Management & Control, IT Risk & Assurance and IT Strategic Supplier Management.
The Lead IT Planning & Performance Manager will drive the first of these disciplines ensuring an effective operational heartbeat across the function. The role holder will help shape and document the strategic and operational prioritiesof Group IT as a function ensuring alignment with wider organisational objectives; manage effective measurement and tracking of functional performance; facilitate robust workforce management strategies and plans; lead and support building the Group IT culture with informed, motivated and engaged colleagues.
Key accountabilities include:
Operational Leadership: responsible for leading a small team in the delivery of all of the outputs and outcomes under their accountability, ensuring appropriate support, development, and processes are embedded to deliver against their core areas of accountability
Group IT Operating Model – providing independent oversight and visibility of the Operating Model, ensuring inter-departmental roles and responsibility are clear both within IT and the wider Business
Group IT Planning -articulating the strategic objectives and vision of Group IT and ensuring there is a robust Group IT Business Plan
Group IT Performance Reporting – delivering regular reporting, scorecards, monthly COO updates and executive reporting
Resource Management & Operational Capacity -ensuring demand for IT resources is fully understood and matched with suitable supply.
Communication and Engagement- highlighting successes and championing Group IT Services to drive higher levels of colleague engagement
What are we looking for?
- Extensive experience of business / operational management – strategy development, business planning, reporting etc
- Demonstrable knowledge and understanding of how IT functions operate – operating models, frameworks, practices
- Experience of successfully leading and supporting organisational change
- Excellent stakeholder management, able to influence thinking at a senior level using exceptional verbal and written communication skills
- Familiarity with the commercial dynamics of a large scale internal IT function
- Passionate about using external insights to shape and develop strategic and operational priorities
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.
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Lead IT Planning & Performance Manager employer: Phoenix Group Holdings
Contact Detail:
Phoenix Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead IT Planning & Performance Manager
✨Tip Number 1
Familiarise yourself with Phoenix Group's mission and values. Understanding their commitment to sustainability and employee engagement will help you align your responses during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Phoenix Group on platforms like LinkedIn. Engaging in conversations about the company culture and the specifics of the Lead IT Planning & Performance Manager role can provide valuable insights that you can leverage in your application.
✨Tip Number 3
Prepare to discuss your experience with operational management and strategic planning in detail. Be ready to share specific examples of how you've successfully led teams and managed resources, as these are key aspects of the role.
✨Tip Number 4
Stay updated on industry trends related to IT performance and management. Being knowledgeable about current challenges and innovations in the IT sector will demonstrate your passion and readiness to contribute effectively to the team at Phoenix Group.
We think you need these skills to ace Lead IT Planning & Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, operational leadership, and strategic planning. Use keywords from the job description to demonstrate that you meet the specific requirements of the Lead IT Planning & Performance Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of how IT functions operate. Mention specific examples of your previous successes in business planning and stakeholder management to illustrate your fit for the role.
Highlight Relevant Skills: In your application, emphasise your skills in communication, change management, and performance reporting. These are crucial for the position and should be clearly articulated to show how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for this role.
How to prepare for a job interview at Phoenix Group Holdings
✨Understand the Role
Make sure you have a clear understanding of the Lead IT Planning & Performance Manager role. Familiarise yourself with the key responsibilities and how they align with the company's objectives. This will help you articulate your fit for the position during the interview.
✨Showcase Your Experience
Prepare to discuss your extensive experience in business and operational management. Highlight specific examples where you've successfully led teams, developed strategies, or managed change. This will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Stakeholders
Be ready to talk about your stakeholder management skills. Provide examples of how you've influenced senior-level thinking and engaged with various departments. This is crucial for the role, as effective communication and engagement are key accountabilities.
✨Demonstrate Passion for IT
Express your enthusiasm for IT functions and how they operate. Discuss any insights you've gained from external sources that could shape strategic priorities. Showing your passion will resonate well with the interviewers and reflect your commitment to the role.
