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- Tasks: Support sales targets and maintain stock while providing excellent customer service.
- Company: Join Howdens, the UK's top trade kitchen supplier with over 900 depots.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and generous holiday leave.
- Why this job: Be part of a growing company with a strong culture and career progression opportunities.
- Qualifications: Planning skills, sales experience, attention to detail, and effective communication are essential.
- Other info: Inclusive environment; must have the right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Counter Sales/Warehouse Person
Why work for us?
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Companies to Work for in the Sunday Times for recognition of excellence in the workplace.
Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values.
We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business.
Summary of the Role
As a Counter Sales Warehouse Person you will be responsible for supporting the depot in exceeding sales targets by building excellent relationships with local trade. You will also be responsible for effective stock maintenance, compliance with strict health and safety regulations and high standards of customer services.
The Role
• Provide a great sales service, making sure the customer always has everything they need.
• Managing your accounts and building up your customer base.
• Deal with customers in a courteous, professional and knowledgeable way.
• Maintain excellent housekeeping standards within the warehouse including; stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines.
• Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy.
• Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager.
The Person
• Planning and organising skills
• Experience in meeting and exceeding sales targets
• Excellent attention to detail
• Ability to multi-task and prioritise workload
• Able to communicate effectively with customers and colleagues
• A desire for continuous personal and professional development
• Previous counter sales experience is desirable
In return for your hard work and commitment you will be rewarded with some great benefits, which include:
• Competitive salary
• Monthly depot performance bonus
• Competitive Pension Plan with a maximum company contribution of 12%.
• Team incentives and outings
• 24 days holiday, rising to 26 days after 5 years
• Staff discount on Howdens products
• Share awards and prize draws
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How to apply:
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
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Counter Sales/Warehouse Person employer: Howdens Joinery
Contact Detail:
Howdens Joinery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales/Warehouse Person
✨Tip Number 1
Familiarise yourself with Howdens' product range and services. Understanding the specifics of what they offer will help you engage more effectively with customers and demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in counter sales or warehouse roles when networking. Connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you've met or exceeded sales targets in past roles. Be ready with specific examples that showcase your ability to build customer relationships and drive sales.
✨Tip Number 4
Demonstrate your commitment to health and safety standards. Familiarise yourself with relevant regulations and be prepared to discuss how you ensure compliance in a warehouse environment.
We think you need these skills to ace Counter Sales/Warehouse Person
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales and warehouse roles. Emphasise any achievements related to meeting sales targets and customer service excellence.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention Howdens' commitment to local trade and your desire to contribute to their success.
Highlight Relevant Skills: In your application, focus on skills such as planning, organisation, attention to detail, and effective communication. These are key attributes that Howdens is looking for in a candidate.
Follow Application Instructions: Ensure you attach your CV and activate your account as instructed. Double-check your email for any activation links to avoid any issues with your application being viewed.
How to prepare for a job interview at Howdens Joinery
✨Know the Company
Before your interview, take some time to research Howdens. Understand their values, products, and what makes them a market leader in the trade kitchen supply industry. This knowledge will help you demonstrate your genuine interest in the company.
✨Showcase Your Sales Skills
As a Counter Sales/Warehouse Person, you'll need to meet and exceed sales targets. Be prepared to discuss your previous sales experiences and how you've successfully built relationships with customers. Use specific examples to illustrate your skills.
✨Emphasise Attention to Detail
The role requires excellent attention to detail, especially regarding stock management and health and safety compliance. Be ready to provide examples of how you've maintained high standards in previous roles, particularly in a warehouse or sales environment.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally. You might be asked to role-play a customer interaction, so think about how you would handle various customer scenarios with courtesy and professionalism.
