HR Shared Services Advisor

HR Shared Services Advisor

Sheffield Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide HR advisory services and support employees with queries and processes.
  • Company: Join a leading manufacturing site in Sheffield, committed to employee development and engagement.
  • Benefits: Enjoy competitive benefits, including health schemes and opportunities for professional growth.
  • Why this job: Be part of a collaborative HR team that values communication and relationship-building.
  • Qualifications: Bachelor's degree in HR or equivalent experience; strong customer service skills required.
  • Other info: This role is exclusively for internal candidates; apply by 14th July.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Overview

This role delivers first-line HR advisory and administrative support, serving as the primary contact for employee and manager queries. It requires a solid understanding of the employee lifecycle and employment legislation, and focuses on guiding stakeholders to ensure compliance with HR policies and collective labor agreements, in close collaboration with the regional HR team.

HR Employee Lifecycle Advisory & Administration

Provide first‑line HR advisory and administrative support to employees and managers, acting as the primary point of contact for HR queries and ensuring timely, accurate service in line with SLAs. Advise on CLA and company HR policies across the employee lifecycle, including recruitment, onboarding, contracts, promotions, transfers, benefits, attendance and leave management. Prepare and issue employee documentation and correspondence, partner closely with Payroll on employee changes, support annual performance and compensation cycles, and collaborate with HR Business Partners, Employee Relations and Centres of Expertise to ensure excellent service delivery.

HR System Maintenance

Maintain accurate and timely employee data in HR systems and support manager and employee self‑service transactions. Process HR Cloud, ServiceNow and ORC activities, ensure onboarding completion, maintain electronic employee files in OnBase, and support HR reporting, audits and data integrity. Act as a system support resource and assist with performance and goal‑setting activities.

Benefit Scheme Education & Communication

Act as the central point of contact for employee benefit queries, ensuring alignment with local policy and employment terms. Support communication and education initiatives to increase awareness and engagement with company benefits, including pension, medical, insurance and wellbeing programs.

Employee Relations Support

Support the Employee Relations Manager by advising on policies, procedures and employment legislation related to performance, attendance and absence management. Maintain accurate ER documentation and metrics, support policy updates and CLA monitoring, and provide administrative support for organisational change and works council processes.

Continuous Improvement & Project Support

Contribute to continuous improvement by supporting process optimisation, LEAN initiatives, automation and digitisation projects. Participate in country and regional HR initiatives, including policy development, talent programs, M&A and HR system implementations.

Training & Communication

Guide employees and managers on HR systems and self‑service tools, promote effective use of HR platforms, and ensure HR knowledge content and communication channels remain accurate and up to date.

Qualifications

  • Bachelor’s degree or equivalent qualification gained through relevant experience, ideally in Human Resources.
  • Good working knowledge of HR and CLA regulatory frameworks, employment law and GDPR, including working time, family‑friendly legislation and statutory entitlements.
  • Strong customer‑focused mindset with proven relationship‑building skills.
  • Solid understanding of HR policy frameworks and end‑to‑end employee lifecycle processes.
  • Previous experience in an HR Shared Services or Global Business Services environment.
  • Experience working within a global, matrix‑managed organisation.
  • Fluency in Dutch and English; proficiency in additional European languages, particularly French, is highly desirable.

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HR Shared Services Advisor employer: The Sherwin-Williams Company

As an HR Shared Services Advisor at our Sheffield manufacturing site, you will join a dynamic team that values collaboration and employee development. We offer a supportive work culture with a focus on continuous improvement, providing ample opportunities for professional growth and skill enhancement. Our comprehensive benefits package and commitment to employee wellbeing make us an excellent employer for those seeking a meaningful career in HR.
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Contact Detail:

The Sherwin-Williams Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Shared Services Advisor

✨Tip Number 1

Familiarise yourself with the specific HR policies and processes relevant to the Sheffield manufacturing site. Understanding the nuances of local practices will help you demonstrate your knowledge during discussions.

✨Tip Number 2

Network with current employees in HR roles at StudySmarter, especially those who have experience in shared services. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your experience with employee lifecycle events in detail. Be ready to share specific examples of how you've successfully managed these processes in previous roles, as this will highlight your suitability for the position.

✨Tip Number 4

Showcase your relationship-building skills by thinking of ways to illustrate your collaborative experiences. Consider preparing anecdotes that highlight your ability to work effectively with various stakeholders, as this is crucial for the role.

We think you need these skills to ace HR Shared Services Advisor

HR Advisory Skills
Employee Lifecycle Management
Knowledge of Employment Legislation
Strong Communication Skills
Relationship-Building Skills
Customer Service Orientation
Attention to Detail
Data Entry and Maintenance
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Experience with HR Systems (e.g., Oracle, Ceridian)
Understanding of GDPR
Problem-Solving Skills
Project Management Skills
Continuous Improvement Methodologies (e.g., LEAN)
Ability to Handle Employee Relations Issues

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the HR Shared Services Advisor position. Tailor your application to highlight your relevant experience in HR advisory services and employee lifecycle events.

Update Your CV: Ensure your CV is up-to-date and reflects your most recent experiences, particularly those related to HR policies, processes, and employee relations. Highlight any specific achievements that demonstrate your relationship-building skills and customer service abilities.

Prepare Supporting Documents: Gather all necessary documents, including your last two appraisals from HR Cloud, as required for internal applicants. Consider writing a brief cover letter that outlines your motivation for applying and how your skills align with the role.

Follow Application Guidelines: Carefully read and follow the application guidelines provided in the job description. Ensure you inform your manager about your application and submit all required documents through our website before the closing date.

How to prepare for a job interview at The Sherwin-Williams Company

✨Know Your HR Policies

Familiarise yourself with the company's HR policies and procedures. Be prepared to discuss how you would handle specific employee lifecycle events, as this will demonstrate your understanding of the role and its responsibilities.

✨Showcase Your Communication Skills

As an HR Advisor, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, especially when discussing complex HR topics or responding to hypothetical scenarios.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of examples from your past experience where you successfully navigated HR challenges and be ready to share these stories.

✨Demonstrate Relationship-Building Skills

Highlight your ability to build and maintain relationships with stakeholders. Prepare examples of how you've effectively collaborated with managers and employees in previous roles to enhance HR processes and support.

HR Shared Services Advisor
The Sherwin-Williams Company
Location: Sheffield
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