At a Glance
- Tasks: Support families with funeral arrangements and aftercare services, ensuring everything is perfect.
- Company: Join Southern Co-op, a community-focused independent Co-op serving the south of England.
- Benefits: Enjoy 31 days leave, life insurance, and access to financial wellbeing tools.
- Why this job: Make a meaningful impact in people's lives while working in a compassionate environment.
- Qualifications: No prior experience needed; just bring empathy, organisation skills, and a full UK driving licence.
- Other info: Full training provided, with opportunities for community engagement and travel to other branches.
The predicted salary is between 28800 - 43200 £ per year.
Funeral & Memorial Consultant, Portsmouth
Client:
Southern Co-op
Location:
Portsmouth, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
608404a14eb6
Job Views:
5
Posted:
16.07.2025
Expiry Date:
30.08.2025
Job Description:
We have an exciting opportunity to join the team as aFuneral & Memorial Consultant. You\’ll deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services.
You\’ll need a full UK driving license and access to your own vehicle as this role may require travel to support other branches if required.
What you\’ll get…
- 31 days leave (pro rata & incl bank holidays) rising to 36 with service
- Life Insurance
- EAP (including 24/7 access to virtual GP and annual health check)
- Financial Wellbeing tools
What to expect…
- Make sure funeral arrangements, memorialisation orders and aftercare services are perfect.
- Ensure compliance, accuracy and high attention to detail throughout.
- Liaise with internal departments and external suppliers.
- Ensure correct care of the deceased, forexample, conducting daily checks and facilitating Reflection Room visits for families.
- Be proactive in community engagement initiatives.
What we\’re looking for…
- IT literate and a competent user of MS Office.
- Excellent communicator with strong organisational abilities and attention to detail.
- Can display resilience and be comfortable working alone in branch.
- High level of understanding, empathy, and compassion.
Training…
- Previous experience within the funeral industry is not required as we’ll provide full training.
- Travel to other sites will be required.
About Us…
We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.
Successful candidates will undergo a DBS check as part of compliance requirements.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 16/07/2025 by TN United Kingdom
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Funeral & Memorial Consultant employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral & Memorial Consultant
✨Tip Number 1
Familiarise yourself with the funeral industry and its practices. Even though previous experience isn't required, understanding the basics of funeral arrangements and memorialisation can give you a significant edge during interviews.
✨Tip Number 2
Showcase your communication skills by engaging in community events or volunteering. This demonstrates your ability to connect with people, which is crucial for a role that requires empathy and support.
✨Tip Number 3
Highlight your organisational abilities by discussing any relevant experiences where you've managed multiple tasks or projects. This will reassure us that you can handle the attention to detail required in this role.
✨Tip Number 4
Prepare thoughtful questions about the company’s values and community engagement initiatives. This shows your genuine interest in our mission and how you can contribute to making a difference in people's lives.
We think you need these skills to ace Funeral & Memorial Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Funeral & Memorial Consultant. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a compelling personal statement that reflects your understanding of the role and your empathy towards end-of-life care. Share any relevant experiences that demonstrate your communication skills and attention to detail.
Highlight Relevant Skills: Make sure to emphasise your IT literacy, organisational abilities, and any experience in customer service or community engagement. These skills are crucial for the role and should be clearly outlined in your CV.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail, which is essential for this position.
How to prepare for a job interview at Southern Co-op
✨Show Empathy and Compassion
As a Funeral & Memorial Consultant, you'll be dealing with sensitive situations. Make sure to express your understanding and compassion during the interview. Share any relevant experiences where you've demonstrated empathy, as this will resonate well with the interviewers.
✨Highlight Attention to Detail
This role requires a high level of accuracy and attention to detail. Be prepared to discuss how you ensure precision in your work. You might want to provide examples from previous roles or situations where your meticulousness made a difference.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. During the interview, practice clear and concise responses. You could also mention any experiences where you successfully liaised with different stakeholders, showcasing your ability to communicate effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific scenarios related to funeral arrangements and client interactions. Think about potential challenges you might face in the role and prepare thoughtful responses that reflect your problem-solving skills and resilience.