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- Tasks: Serve food and drinks while creating a welcoming atmosphere on the casino floor.
- Company: Join the Hippodrome, London's top entertainment venue known for its vibrant atmosphere.
- Benefits: Enjoy perks like discounts, birthday treats, and a company pension after three months.
- Why this job: Be part of an exciting team where your customer service skills shine and guests leave happy.
- Qualifications: Must have at least one year of casino waiting experience and be fluent in English.
- Other info: Ideal for sociable individuals who thrive under pressure and love engaging with people.
The predicted salary is between 20800 - 31200 £ per year.
Apply
Casino Floor Waiter/Waitress
Position: Permanent / Full-time
Location: London
Salary: £26,000 (plus tips)
We are seeking a talented Casino Floor Waitress/Waiter to work at London’s most exciting entertainment venue, the Hippodrome. The successful candidate will be dedicated to providing excellent customer service and developing their career. Responsibilities include creating and maintaining a warm and welcoming atmosphere while discreetly serving food and drinks on the gaming floors.
IS THIS YOU? SOMEONE WITH:
- A passion for delivering outstanding customer service with a fun-loving, warm, and friendly personality
- A desire to make every guest happy by offering a memorable experience that exceeds expectations
- A sociable personality who easily engages with guests, is intuitive to their needs, and proactively offers additional services
- A proactive, motivated approach and pride in high-quality work
It is essential that you have at least one year of casino waiting experience in a similar environment. To work at the Hippodrome, you must also have fluent English language skills and be:
- Professional, positive, and results-focused
- Highly organized and able to work under pressure
- Forward-thinking and continually seeking innovative ways to improve
- At least 18 years old
- Eligible to work in the UK
Benefits after three months of service include:
- £75 in members points to spend at the Hippodrome\’s restaurants and bars on your birthday
- 50% discount on food and beverages in theatre, bars, and food outlets
- 30% off Magic Mike Live tickets
- Discounts at local restaurants and takeaways
- Season ticket loans
- Recommend a friend scheme (£1,000 per referral)
- Excellent foreign exchange rates
- Company pension
We look forward to hearing from you. Good luck!
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Casino Floor Waiter/Waitress employer: The Hippodrome Casino
Contact Detail:
The Hippodrome Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Floor Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Hippodrome and its offerings. Understanding the venue's atmosphere, menu, and entertainment options will help you engage with guests and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will highlight your dedication to providing an exceptional experience, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of the Hippodrome if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your experience in a casino environment specifically. Highlight any relevant skills or situations that demonstrate your ability to work under pressure while maintaining a friendly and professional demeanour.
We think you need these skills to ace Casino Floor Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Casino Floor Waiter/Waitress. Familiarise yourself with the skills needed, such as customer service excellence and experience in a casino environment.
Tailor Your CV: Highlight your relevant experience in your CV, especially any previous roles in hospitality or casino settings. Emphasise your customer service skills and any achievements that demonstrate your ability to create memorable experiences for guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your personality. Mention specific examples from your past experiences that align with the job description, and express your enthusiasm for working at the Hippodrome.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Hippodrome Casino
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples from your previous experience where you went above and beyond to make a guest's experience memorable.
✨Demonstrate Your Sociability
Since the role requires engaging with guests, be prepared to showcase your sociable personality. Practice how you would initiate conversations and respond to guests' needs intuitively during the interview.
✨Highlight Your Experience
With at least one year of casino waiting experience required, be ready to discuss your relevant background. Talk about the skills you've developed in high-pressure environments and how they will benefit the team at the Hippodrome.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you successfully managed challenges on the casino floor and how you maintained professionalism under pressure.
