Network Maintenance Operator
Network Maintenance Operator

Network Maintenance Operator

Glasgow Full-Time 22700 - 27800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Resolve customer issues and maintain water network infrastructure while ensuring safety.
  • Company: Join Scottish Water, a trusted provider of Scotland's pure water and environmental care.
  • Benefits: Enjoy 38 days of holiday, flexible hours, and paid community volunteering time.
  • Why this job: Be part of a team that makes a real impact on Scotland's water quality and community.
  • Qualifications: Basic IT skills and a full driving licence are essential; experience with HGVs is a plus.
  • Other info: Entry-level role with opportunities for overtime and career progression.

The predicted salary is between 22700 - 27800 £ per year.

* You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Network Maintenance Operator page is loaded## Network Maintenance Operatorlocations: Glasgow: Lanarkshire (Geog)time type: Full timeposted on: Posted 6 Days Agotime left to apply: End Date: January 21, 2026 (8 days left to apply)job requisition id: R11314**Together we are Trusted to Serve Scotland.**How’s this for job satisfaction: at Scottish Water we look after Scotland\’s most precious natural resource. From source to tap, we are guarding Scotland’s reputation for refreshingly pure water, and caring for our environment at the same time.**What you’ll do**Your number-one priority is resolving customer and environmental issues. You’ll take control of any situation, investigate problems and come up with solutions that make customers happy – always making sure they’re kept up to date.You’ll also carry out routine checks and maintenance on the waste Water network infrastructure, as well as plant, equipment and vehicle checks. All while putting health and safety first (Chapter 8 NSRWA will be your guide), and keeping any service disruption to a minimum.Accurate reports are essential, so you’ll be across reporting systems for measuring performance and productivity. And as you’ll be working as part of a team, you’ll do your turn on the standby rota for out-of-hours work.**What you’ll bring**You will need to be self-motivated, but still eager to contribute to your team’s goals. Basic IT skills are a must, as you’ll be using digital equipment and apps throughout the day. You’ll need report writing skills too – nothing fancy, but enough to get your point across clearly, quickly, and accurately.A full, clean driving licence is non-negotiable, as you’ll need to travel around sites in the Glasgow-Lanarkshire area.A few ‘nice to haves’: it would be ideal if you have experience with sewer networks and sewer monitoring equipment. As would an understanding of health and safety principles for site working or skills in basic ground.Holding a NSRWA qualification would be great, but it’s not a must-have.**The not-so-small print**This role will be a Grade 4. If you’re new to Scottish Water, you’ll join us on a starting salary of £30,440. Performance-driven pay progression would then allow you to move through the range to a maximum of £ 35,260.**The role includes participation in a 365/24/7 standby rota to ensure reliable service delivery in relation to any water supply issues. As well as standby you will have the opportunity to work overtime – paid at time and a half after 35 hours worked in a week.**Other financial benefits include a ‘defined benefits pension\’ which guarantees an inflation linked pension when you retire , based on your salary throughout your time at Scottish Water and the number of years you have worked. Scottish water provides group life assurance which is equal to twice your salary and this is on top of the three times your salary paid by the pension scheme , so its great to know your loved ones will be provided for. There is also currently an annual business out-performance payment, access to financial services , SW splash which is our benefits scheme giving access to discounts and/or cashback when shopping online. We also offer a cycle to work scheme allowing you to use part of your salary before tax to purchase a bike up to the value of £4000. You can also access a brand-new electric vehicle as a benefit through a salary sacrifice scheme.Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry – we’ll only start these checks once you’ve accepted an offer.If you’re interested in this role – or know someone else who might be – we’ll be accepting applications until midnight on **20th January 2026.****A few final things worth knowing…**Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out! Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We\’re also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask. As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you\’ll need to commit to moving here within your first three months.Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy.Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. We’re here to help. Ask us anything at SWRecruitment@ScottishWater.co.uklocations: 2 Locationstime type: Full timeposted on: Posted 20 Days Agotime left to apply: End Date: January 17, 2026 (4 days left to apply)**Together we are Trusted to Serve Scotland.**Working at Scottish Water you\’ll be making a real difference to the lives of the people and communities in Scotland who rely on the vital water and waste water services we provide. We offer a broad range of career opportunities and our approach to inclusion and diversity means we can make a real difference together. Our people are essential to providing our customers with the very best service in communities around Scotland. We\’re passionate about attracting, developing and retaining the best people who can make a positive difference to our business.If you are passionate about delivering a great customer service and can inspire trust and demonstrate pride in your work, we are confident that you will find Scottish Water a place where you can build on your talents and one where you can thrive.If you would like to join our team at Scottish Water you can find out more about our latest vacancies . #J-18808-Ljbffr

Network Maintenance Operator employer: Scottish Water

Scottish Water is an exceptional employer dedicated to the well-being of its employees and the environment. With a strong focus on work-life balance, generous holiday allowances, and opportunities for community engagement, employees can thrive both personally and professionally. The supportive culture fosters growth and development, making it an ideal place for those looking to make a meaningful impact in Scotland's water services.
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Contact Detail:

Scottish Water Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Network Maintenance Operator

✨Tip Number 1

Familiarise yourself with the health and safety regulations, especially Chapter 8 NSRWA, as this will be crucial in your role. Showing that you understand these principles during any discussions or interviews can set you apart from other candidates.

✨Tip Number 2

Highlight any experience you have with HGVs or excavators, even if it's minimal. Mentioning this in conversations or networking can demonstrate your readiness to take on the responsibilities of the job.

✨Tip Number 3

Engage with current employees or alumni from Scottish Water on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Be prepared to discuss how you handle customer issues and provide examples of past experiences. This is a key part of the role, and demonstrating your problem-solving skills can make a strong impression.

We think you need these skills to ace Network Maintenance Operator

Customer Service Skills
Problem-Solving Skills
Basic IT Skills
Report Writing Skills
Health and Safety Awareness
Driving Licence (Full and Clean)
Teamwork
Time Management
Attention to Detail
Experience with HGVs or Excavators
Cable Avoidance Tool Usage
Adaptability
Communication Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Highlight your relevant experience in your application, especially in customer service and maintenance.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Network Maintenance Operator role. Emphasise your IT skills, report writing abilities, and any relevant qualifications or experience with HGVs or excavators.

Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and how you can contribute to the Water Response team. Mention your commitment to health and safety and your ability to resolve customer issues effectively.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application demonstrates attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Scottish Water

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Network Maintenance Operator. Be prepared to discuss how your skills and experiences align with resolving customer issues and performing maintenance tasks.

✨Showcase Your Problem-Solving Skills

Since the role involves investigating problems and coming up with solutions, think of examples from your past experiences where you've successfully resolved issues. Be ready to explain your thought process and the steps you took to achieve a positive outcome.

✨Highlight Teamwork and Communication

This position requires working as part of a team, so be prepared to discuss your experience in collaborative environments. Emphasise your communication skills, especially how you keep customers informed during service disruptions.

✨Demonstrate Health and Safety Awareness

Familiarise yourself with health and safety principles relevant to site work. Be ready to discuss any previous experience you have with safety regulations or practices, as this is crucial for the role.

Network Maintenance Operator
Scottish Water
Location: Glasgow
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  • Network Maintenance Operator

    Glasgow
    Full-Time
    22700 - 27800 £ / year (est.)
  • S

    Scottish Water

    1001-5000
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