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- Tasks: Manage a vibrant community, ensuring safety and wellbeing for residents.
- Company: Join McCarthy Stone, a leading retirement village provider in beautiful Dorset.
- Benefits: Enjoy competitive pay, life assurance, discounts, and training opportunities.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Experience in care or support roles; QCF Level 3 preferred but not essential.
- Other info: Flexible shifts with extra pay for weekends and a chance to stay in guest suites.
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Duty Manager – The Old Market Village, Wimborne
McCarthy Stone is seeking a professional Duty Manager to join their team at their prestigious new development, The Old Market Village in Wimborne.
Set within generous grounds surrounded by countryside, this retirement village in Dorset features apartments and bungalows, including three-bedroom chalet-style bungalows, around a village green. It offers amenities such as a homeowners’ lounge, on-site bistro, landscaped gardens, guest suite, lifestyle and care services, and wellness facilities including fitness studios and a hair and beauty salon—providing everything for a joyful retirement.
This is not traditional care; this is better!
Salary: £11.44/hour day rate and £14.02/hour sleeping night rate, plus additional pay (see below)
Hours: 33.5 per week, including day and night shifts
Day shifts vary between 08:45-16:30 and 16:15-09:30; night shifts are from 21:30-09:00. Duty Managers sleep from 23:00-07:00, providing emergency support as needed.
McCarthy Stone offers various benefits, including:
- Extra £1/hour for hours worked from midnight Friday to midnight Sunday
- Life assurance
- Company pension
- Opportunities to stay in guest suites across UK developments
- Discounts on apartment purchases for employees and immediate family
- Management and leadership training, professional qualifications support
- 24/7 Employee Assistance Programme, including counsellors and legal advisors
- Access to in-house Mental Health First Aiders
About the Role
We are seeking a professional Duty Manager to uphold high customer standards and support the management of a vibrant community of active, independent older adults. You will ensure residents\’ safety and wellbeing, oversee the Care and Support teams, and promote community activities.
About You
You will be warm, friendly, organized, and self-motivated, with experience in care or support environments and excellent care skills.
Ideally, you will hold a QCF Level 3 in Health and Social Care (Adults), though relevant experience and alternative qualifications will be considered.
You will be responsible for managing security, safety, and wellbeing, and fostering community spirit within the development.
You should be proactive, able to think quickly, and committed to making a positive difference in the lives of older people.
McCarthy Stone has been recognized as a great place to work. This role offers a rewarding career where you can truly impact residents\’ lives.
Could this be the perfect job for you?
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Duty Manager employer: McCarthy and Stone
Contact Detail:
McCarthy and Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to providing a joyful retirement will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in care or support environments by preparing specific examples of how you've positively impacted the lives of older adults. This will demonstrate your capability and passion for the role.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experience managing teams or community activities. This is crucial for the Duty Manager role, as you'll be overseeing both safety and community engagement.
✨Tip Number 4
Prepare to discuss how you handle emergency situations and ensure resident safety. Being proactive and quick-thinking are key traits for this position, so have examples ready that illustrate your problem-solving abilities.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Highlight key skills such as customer service, care experience, and community engagement in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in care or support environments. Emphasise any qualifications, such as a QCF Level 3 in Health and Social Care, and include specific examples of how you've positively impacted residents' lives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with older adults and your commitment to their wellbeing. Use this opportunity to explain why you are a great fit for McCarthy Stone and how you can contribute to their vibrant community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.
How to prepare for a job interview at McCarthy and Stone
✨Show Your Passion for Community Care
Make sure to express your enthusiasm for working with older adults and your commitment to enhancing their quality of life. Share specific examples from your past experiences that highlight your dedication to community spirit and wellbeing.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be overseeing teams and ensuring high standards. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past, especially in care or support environments.
✨Highlight Problem-Solving Abilities
The role requires quick thinking and proactive decision-making. Be ready to share scenarios where you faced challenges and how you resolved them effectively, particularly in high-pressure situations related to safety and wellbeing.
✨Familiarise Yourself with the Company Values
Research McCarthy Stone and understand their mission and values. During the interview, align your answers with their ethos of providing exceptional care and fostering a vibrant community, showing that you're a great fit for their culture.
