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- Tasks: Manage a vibrant community, ensuring safety and wellbeing for residents.
- Company: Join McCarthy Stone, a leading retirement village provider in beautiful Dorset.
- Benefits: Enjoy competitive pay, life assurance, discounts, and training opportunities.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Experience in care or support roles; QCF Level 3 preferred but not essential.
- Other info: Flexible shifts with extra pay for weekends and a chance to stay in guest suites.
McCarthy Stone are looking for a professional Duty Manager to join their team at their prestigious new development, The Old Market Village in Wimborne.
Set within generous grounds surrounded by glorious countryside, this retirement village in Dorset is made up of an attractive mix of apartments and bungalows, including three bedroom chalet-style retirement bungalows, arranged around a beautiful village green. The retirement village offers state-of-the-art amenities including a sociable homeowners’ lounge, an on-site bistro, landscaped gardens, a hotel-style guest suite, bespoke lifestyle and care services plus a wellness zone offering fitness studios and a hair and beauty salon—everything you need for a joyful retirement on your doorstep.
This is not traditional care, this is better!
Base salary: £11.44 per hour day rate and £14.02 sleeping night rate per hour plus additional pay (see below)
Hours: 33.5 per week (includes day and night shifts)
Our day shifts vary between 08:45 and 16:30 or between 16:15 to 09:30.
Our night shifts are from 21:30 to 09:00am
Our Duty Managers sleep between 23:00pm and 07:00am providing emergency support only to our homeowners throughout that period.
McCarthy Stone have a wealth of support and benefits for their staff. These include:
Receive an extra £1 for every hour worked from midnight Friday to midnight Sunday
Life assurance
Company pension
Opportunities to stay in our guest suites across all our developments UK wide
Discounts on apartment purchases for employees and immediate family
Management and leadership training and support with professional qualifications
24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders
About the role:
We are seeking a professional Duty Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives – in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.
About you:
You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills.
You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification although consideration will be given to a candidate with an alternative qualifications and relevant experience.
Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams.
Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development.
Driven to continue to grow their skills and will want to lead by example and think on their feet.
Able to make a difference to the wellbeing and happiness of older people.
Why join?
McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
Could this role be the perfect job for you?
Duty Manager employer: McCarthy and Stone
Contact Detail:
McCarthy and Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with McCarthy Stone's values and mission. Understanding their commitment to providing a joyful retirement will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in care or support environments by preparing specific examples of how you've positively impacted the lives of older adults. This will demonstrate your capability and passion for the role.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experience managing teams or community activities. This is crucial for the Duty Manager role, as you'll be overseeing both safety and community engagement.
✨Tip Number 4
Prepare to discuss how you handle emergency situations and ensure resident safety. Being proactive and quick-thinking are key traits for this position, so have examples ready that illustrate your problem-solving abilities.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Highlight key skills such as customer service, care experience, and community engagement in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in care or support environments. Emphasise any qualifications, such as a QCF Level 3 in Health and Social Care, and include specific examples of how you've positively impacted residents' lives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with older adults and your commitment to their wellbeing. Use this opportunity to explain why you are a great fit for McCarthy Stone and how you can contribute to their vibrant community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.
How to prepare for a job interview at McCarthy and Stone
✨Show Your Passion for Community Care
Make sure to express your enthusiasm for working with older adults and your commitment to enhancing their quality of life. Share specific examples from your past experiences that highlight your dedication to community spirit and wellbeing.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be overseeing teams and ensuring high standards. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past, especially in care or support environments.
✨Highlight Problem-Solving Abilities
The role requires quick thinking and proactive decision-making. Be ready to share scenarios where you faced challenges and how you resolved them effectively, particularly in high-pressure situations related to safety and wellbeing.
✨Familiarise Yourself with the Company Values
Research McCarthy Stone and understand their mission and values. During the interview, align your answers with their ethos of providing exceptional care and fostering a vibrant community, showing that you're a great fit for their culture.
