At a Glance
- Tasks: Join AIG as a Claims Adjuster and handle diverse claims with speed and compassion.
- Company: AIG is a global leader in insurance, dedicated to innovative solutions and community support.
- Benefits: Enjoy a comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: This role offers hands-on experience in claims handling and a chance to make a real impact.
- Qualifications: Ideal candidates are eager learners with strong communication skills and an understanding of legal principles.
- Other info: AIG values in-person collaboration, fostering a supportive and inclusive workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
Join us as a Claims Adjuster to grow your experience in handling complex claims.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
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Focused on Casualty, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims.
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The role will provide exposure and opportunity to apply your expertise and develop knowledge of handling Casualty Claims
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You will proactively deal with claims in accordance with best practice guidelines which are central to AIGs quality standards, you will have a client centric mindset focused upon ensuring optimal total cost and outcome of claims.
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Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers.
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In addition, you will use your claims expertise to support the feedback loop to key stakeholders and our culture of underwriting excellence
What you’ll need to succeed
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Candidates will ideally have Claims handling experience, with Casualty experience being an advantage. A customer centric mindset is critical.
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Knowledge of the legal and regulatory environment within which such claims are handled.
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Proven ability to make an accurate and timely decision
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Policy language skills enabling accurate and consistent policy wording interpretation.
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Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
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You will have strong desire to support a key aim of continuous improvement, identify opportunities and contribute to effective solutions.
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Strong communication, time management, administrative and report-writing skills.
Ready to take the next step in your career? We\’d love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
CL – Claims AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
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Claims Adjuster employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Familiarise yourself with the Financial Lines products that AIG offers. Understanding the specifics of Professional Indemnity, Directors & Officers, and Employment Practice Liability will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of AIG, especially those in claims roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your knowledge of legal principles related to claims handling. Being able to discuss relevant laws and regulations confidently will demonstrate your preparedness for the role.
✨Tip Number 4
Prepare to showcase your communication skills in a practical way. Think of examples where you've effectively collaborated within a team or resolved conflicts, as these are key attributes AIG is looking for.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Claims Adjuster position at AIG. Understand the key responsibilities and required skills, such as knowledge of Financial Lines products and strong communication abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Claims Adjuster role. Emphasise any previous work in claims handling, customer service, or legal principles to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of AIG's culture and values that resonate with you, and explain how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the claims adjusting field.
How to prepare for a job interview at AIG
✨Understand Financial Lines Products
Before the interview, make sure you have a solid understanding of Financial Lines products such as Professional Indemnity and Directors & Officers insurance. This knowledge will help you answer questions confidently and demonstrate your eagerness to learn.
✨Showcase Your Communication Skills
As a Claims Adjuster, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles or situations, whether in writing or verbally, to illustrate your ability to convey complex information clearly.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully solved problems or handled difficult situations. AIG values speed and composure, so highlight your ability to think on your feet and provide solutions under pressure.
✨Emphasise Team Collaboration
AIG places importance on teamwork, so be prepared to talk about your experiences working within a team. Share examples of how you've contributed to team success and how you can build relationships with internal and external stakeholders.