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- Tasks: Lead a passionate team, enhance customer engagement, and drive sales at NARS.
- Company: Join Shiseido, a top global cosmetics company with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, product discounts, and a generous commission scheme.
- Why this job: Be part of a vibrant brand that values creativity, personal growth, and teamwork.
- Qualifications: No specific qualifications required; just bring your passion for beauty and leadership.
- Other info: This is a permanent role based in Fenwick, Newcastle, working 37.5 hours a week.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT SHISEIDO
Our mission: Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is among the Top 5 leading cosmetics companies worldwide, inspiring a life of beauty and culture. Operating in 120 countries with 42,000 employees from 70 nationalities, Shiseido offers a diverse portfolio of Skincare, Makeup, and Fragrance brands, with a projected turnover exceeding £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido is committed to creating high-quality, safe, and innovative cosmetics that resonate globally, aligned with our mission: Beauty Innovations for a Better World. Notably, Shiseido is the most awarded company for innovation, with a record 26 FSCC Awards.
Shiseido UK & Ireland plays a pivotal role in the EMEA region, leading digital initiatives and continuously redefining its retail presence in this dynamic market.
Our strategic focus includes:
- Leveraging our unique portfolio across all categories
- Capturing new retail opportunities with agility
- Making customer-driven decisions
- Creating a great workplace in beauty
Our strengths include Make-up, led by NARS, the No 8 brand in the UK, and rapidly expanding Skincare, highlighted by launches like Clé de Peau Beauté and Drunk Elephant. In 2023, we plan to introduce ULE, a sustainable skincare brand, and expand Gallinée, acquired in 2022, focusing on the skin microbiome. Our fragrance portfolio includes brands like Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire, and Serge Lutens.
Our clients encompass high-street retailers, online platforms, and boutiques, including four physical stores and three e-commerce sites.
MISSION
NARS inspires self-expression, creativity, and artistry—bringing high fashion and forward-thinking to beauty. As a Counter Manager, you will embody this vision, leading your team with confidence, passion for artistry, and excellent customer service. You will manage business operations, coach your team, and foster brand loyalty both in-store and externally.
Joining NARS offers innovative training, product discounts, and the opportunity to grow within a vibrant brand network, emphasizing personal development and teamwork.
MAIN RESPONSIBILITIES
You will motivate and develop your team, enhance customer engagement, and maximize sales opportunities. Your leadership will foster strong connections with customers through brand storytelling and high-performance products. You will be responsible for driving your business, building external partnerships, and maintaining brand loyalty. You will collaborate with your Area Manager, Education, and HR to develop business plans and achieve KPIs. Your role is to positively impact clients\’ self-perception through your actions and communication.
Benefits include:
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme with 5% employer contribution
- Product allocation and staff discount
- Enhanced parental leave
- Life assurance up to twice your salary
- Employee referral bonuses
- Access to Retail Trust
- Performance and development reviews
Position Details
Reference Number: 15677
Location: Fenwick, Newcastle
Contract: Permanent, 37.5 hours/week over 5 days
ABOUT NARS
Founded in 1994 in New York by François NARS, NARS Cosmetics is a leading makeup artistry brand renowned for innovation and creativity.
The benefits listed above are also applicable to this role.
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NARS Counter Manager - Fenwick, Newcastle (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Counter Manager - Fenwick, Newcastle (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' product range and brand ethos. Understanding their unique selling points and how they position themselves in the market will help you articulate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting your ability to inspire and develop others will resonate well with the hiring managers at NARS.
✨Tip Number 3
Network with current or former employees of NARS or Shiseido. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss how you would enhance customer engagement and drive sales. Think of innovative ideas that align with NARS' mission of self-expression and creativity, as this will demonstrate your alignment with their values.
We think you need these skills to ace NARS Counter Manager - Fenwick, Newcastle (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Shiseido and NARS. Research their values, mission, and product offerings to demonstrate your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in retail management, customer service, and team leadership. Use specific examples that showcase your ability to drive sales and enhance customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Counter Manager role. Discuss how your skills align with NARS' mission of inspiring self-expression and creativity in beauty.
Showcase Your Leadership Skills: In your application, emphasise your experience in coaching and developing teams. Provide examples of how you've motivated others and achieved business goals in previous roles.
How to prepare for a job interview at Shiseido
✨Understand the Brand
Before your interview, take some time to research NARS and Shiseido. Familiarise yourself with their product lines, values, and recent innovations. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its mission.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and developed a team. Highlight your ability to enhance customer engagement and drive sales through strong leadership.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've had to handle difficult customers or make quick decisions to improve sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Passion for Beauty
NARS is all about self-expression and creativity in beauty. Be ready to discuss your personal connection to the beauty industry and how you stay updated on trends. Share your thoughts on how you can inspire customers and foster brand loyalty through storytelling.
