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- Tasks: Engage with customers, provide perfume advice, and help achieve store targets.
- Company: The Perfume Shop is a leading retailer in health and beauty, part of AS Watson Group.
- Benefits: Enjoy 20% off perfumes, flexible hours, and opportunities for prizes and incentives.
- Why this job: Join a supportive team, learn about perfumes, and make customers feel special every day.
- Qualifications: No specific experience needed; just bring your passion for people and teamwork!
- Other info: We offer apprenticeship schemes and promote internal growth for all employees.
As a Sales Advisor, it is your role to create an outstanding customer experience and grow sales. Assisting with the daily operational running of the store, you are customer-focused, working as part of an amazing and supportive team to deliver against key targets that drive the success of your store.
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do, and a Spark to help achieve our vision.
The Perfume Shop is part of AS Watson Group, the world\’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it serves over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing a tech-enabled retail experience to customers both offline and online.
Contracted Hours: 8
Contract Type: Permanent Contract
Pay Rate: £8.51 – £12.60
What You Will Do:
- You will greet customers and provide excellent service by listening to their needs.
- We\’re proud to be perfume experts, so you\’ll advise customers on their perfume choices. Rest assured, we will provide all the necessary training.
- You will help the team achieve and exceed store and team targets, with fantastic incentives and prizes to recognize success.
- Every customer is a VIP at The Perfume Shop. You will offer each customer a free reward card to maximize their future offers and savings.
What You Will Bring:
We believe you bring Talent, Passion, and Spark. In return, we will equip you with the skills and training in perfume to succeed!
It helps if you:
- Have a talent for getting along with people.
- Are passionate about teamwork and success.
- Have the spark to love learning about perfume.
- Can be flexible with your work patterns.
What You Will Get:
- We pay commission at Christmas based on store sales and hours worked.
- We\’ll ensure you work regular hours and receive your rota at least 4 weeks in advance.
- 30 days holiday (pro rata depending on contract hours).
- 20% off perfume, plus participation in customer offers.
- Additional discounts with AS Watson partners, including Superdrug and 3 Mobile.
- The chance to win prizes and incentives based on performance.
- Ongoing learning and training to support your development.
- Access to Wagestream for financial wellbeing support.
- Pension, health, wellbeing benefits, and more.
We are passionate about \’Growing Our Own\’ and encourage internal progression. Apprenticeship schemes are available for all levels.
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Sales Advisor employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Show your passion for perfume! When you engage with the team or during any informal conversations, express your enthusiasm for fragrances and how they can enhance customer experiences. This will demonstrate that you align with The Perfume Shop's values.
✨Tip Number 2
Familiarise yourself with the latest trends in the fragrance industry. Being knowledgeable about popular scents and brands can help you stand out during interviews and show that you're proactive about learning.
✨Tip Number 3
Network with current employees or others in the retail sector. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your teamwork skills. Since the role emphasises collaboration, think of examples from your past experiences where you successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Advisor position at The Perfume Shop. Understand the key responsibilities and the qualities they are looking for, such as passion for perfume and teamwork.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Sales Advisor role. Emphasise any previous customer service experience and your ability to work in a team, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for perfume and how you can contribute to creating an outstanding customer experience. Be sure to convey your personality and spark!
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at The Perfume Shop
✨Show Your Passion for Perfume
Make sure to express your enthusiasm for perfumes during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the products you'll be selling.
✨Emphasise Teamwork Skills
Since the role involves working as part of a supportive team, highlight your ability to collaborate effectively with others. Provide examples of past experiences where you contributed to a team's success, showcasing your passion for teamwork.
✨Prepare for Customer Interaction Scenarios
Anticipate questions related to customer service and how you would handle various situations. Think of examples where you've gone above and beyond for a customer, as this aligns with The Perfume Shop's commitment to making every customer feel valued.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the company culture, training opportunities, and how success is measured in the Sales Advisor role. This shows your interest in the position and helps you determine if it's the right fit for you.
