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For Companies At a Glance
- Tasks: Lead customer plans and build relationships to exceed sales targets.
- Company: Join Warburtons, the UK's largest bakery brand with 141 years of family tradition.
- Benefits: Enjoy 5 weeks holiday, profit share, private medical insurance, and wellness support.
- Why this job: Be part of a pioneering team that values diversity and promotes a healthy lifestyle.
- Qualifications: Significant experience in FMCG sales, strong negotiation skills, and excellent communication.
- Other info: Opportunity for personal development and a supportive, fast-paced work environment.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Senior Customer Business Manager
Location: Bolton
Contract type: Permanent
Are you a talented Senior Customer Business Manager and looking for anexciting new opportunity? Do you thrive in a supportive yet fast-paced environment? if so this is the perfect role for you.
Recipe
In this role you will use compelling consumer, category and customer insights to develop and implement the Customer and Joint Business Plans, ensuring all agreed set targets are achieved.
Role
You’ll develop and execute customer plans which will achieve or exceed the targets set, and incorporate activation, brand plan range and NPD promotion, Business Development and merchandising tactics. You’ll be responsiblie for building effective customer relationships with key contacts in Trade, Marketing, Store and Supply functions, ensuring achievement of Joint Business Plan. Where appropriate you’ll manage, motivate, coach and develop the sales team to achieve the goals and targets set as well as manage and prepare complex trade negotiations. Ensuring that we are utilising internal expertise to ensure best justifications are put forward to influence positively our customers..
You’ll monitor and report on sales performance, recommending corrective actions and gaining agreement to solutions to achieve and exceed budgeted numbers for the Customer, andmanage the S and OP process, ensuring improvement to and achievement of forecast accuracy targets.When appropriate lead the cross functional teams to deliver demand and supply category and order management initiatives, and utilise effectively account profitability information to deliver improved profitability by Customer.
Essential Ingredients
- Significant commercial experience, ideally gained within Grocery, FMCG, sales environment.
- Experience at national account level, managing a top grocery retailer.
- People management experience.
- Excellent commercial skills : negotiator, good understanding of the bakery industry, analytical, working knowledge of SandOP process; able to develop and communicate compelling commercial arguments; experience of developing joint business plans with retailer.
- Financial acumen- an ability to deliver challenging P + L in a competitive environment.
- Excellent communication skills : Articulate; influential; persuasive; makes a positive impact with their approach.
- Excellent relationship builder : establishes credibility and builds rapport with both internal and external contacts from a senior level downwards.
- Excellent organisational skills : managing own and others time effectively.
- Excellent IT skills- knowledgeable on complex spread sheets and able to prepare impactful PowerPoint presentations.
Extra Dough
At last and by no means yeast you will want to know what your breads worth :
- Car allowance
- A slice of the annual profits (discretionary profit share)
- Family time is important to us and we know it will be to you, so you will have 5 weeks holiday and bank hols. Plus the opportunity to purchase up to an extra weeks annual leave
- Award winning pension scheme with company contributions up to7%
- Private medical insurance, health screening and life assurance
- Products you will love along with deals and discounts for you and the family through our Extra Dough website
- Support for your health and wellbeing, including access to free physiotherapy, 24 / 7 access to a confidential helpline for practical advice and a comprehensive occupational health service
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Senior Customer Business Manager employer: Warburtons
Contact Detail:
Warburtons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Business Manager
✨Tip Number 1
Familiarise yourself with Warburtons' product range and their market position. Understanding their brand values and how they differentiate themselves in the bakery industry will help you tailor your approach during interviews.
✨Tip Number 2
Network with current or former employees of Warburtons on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations for the Senior Customer Business Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed national accounts in the past. Highlight your experience in developing joint business plans and achieving sales targets, as these are crucial for this role.
✨Tip Number 4
Showcase your people management skills by preparing examples of how you've motivated and developed teams in previous roles. Warburtons values strong leadership, so demonstrating your ability to build effective relationships will set you apart.
We think you need these skills to ace Senior Customer Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the grocery or FMCG sector, particularly any roles involving national account management. Use specific examples that demonstrate your commercial skills and people management experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the bakery industry and how your background aligns with Warburtons' values. Mention your ability to develop joint business plans and your experience in building effective customer relationships.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions in previous roles. Highlight any experience with P&L management and how you’ve improved sales performance.
Prepare for the Interview: If selected for an interview, be ready to discuss your approach to managing teams and complex trade negotiations. Prepare examples that showcase your communication skills and ability to influence stakeholders effectively.
How to prepare for a job interview at Warburtons
✨Know Your Bakery Basics
Familiarise yourself with the bakery industry, especially Warburtons' products and values. Understanding their commitment to health and well-being will help you align your answers with their philosophy during the interview.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience in managing national accounts and developing joint business plans. Highlight specific examples where you've successfully negotiated or influenced outcomes in a competitive environment.
✨Demonstrate People Management Skills
Since the role involves coaching and motivating a sales team, share your experiences in people management. Discuss how you've built effective relationships and developed team members to achieve targets.
✨Prepare for Complex Trade Negotiations
Anticipate questions about your approach to trade negotiations. Be ready to explain your strategies for achieving win-win outcomes and how you've used data to support your arguments in past negotiations.
