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For Companies At a Glance
- Tasks: Lead customer plans and build relationships to exceed sales targets.
- Company: Join Warburtons, the UK's largest bakery brand with 141 years of family tradition.
- Benefits: Enjoy 5 weeks holiday, profit share, private medical insurance, and wellness support.
- Why this job: Be part of a pioneering team that values diversity and promotes a healthy lifestyle.
- Qualifications: Significant experience in FMCG sales, strong negotiation skills, and excellent communication.
- Other info: Opportunity for personal development and a supportive, fast-paced work environment.
The predicted salary is between 43200 - 72000 £ per year.
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Job Title: Senior Customer Business Manager
Contract type: Permanent
Are you a talented Senior Customer Business Manager looking for an exciting new opportunity? Do you thrive in a supportive yet fast-paced environment? If so, this is the perfect role for you.
The Recipe
In this role, you will use compelling consumer, category, and customer insights to develop and implement the Customer and Joint Business Plans, ensuring all set targets are achieved.
The Role
You will develop and execute customer plans to achieve or exceed targets, incorporating activation, brand range, NPD promotion, Business Development, and merchandising tactics. You will be responsible for building effective relationships with key contacts in Trade, Marketing, Store, and Supply functions, ensuring the achievement of the Joint Business Plan. Where appropriate, you will manage, motivate, coach, and develop the sales team to meet goals and targets, as well as manage and prepare complex trade negotiations, utilizing internal expertise to present the best justifications to influence our customers positively.
You will monitor and report on sales performance, recommend corrective actions, and gain agreement on solutions to meet and exceed budgeted numbers. You will also manage the S and OP process, ensuring improvements and achievement of forecast accuracy targets. When appropriate, lead cross-functional teams to deliver demand and supply category and order management initiatives, and use account profitability information to improve profitability by Customer.
The ideal candidate will have:
- Significant commercial experience, ideally within Grocery, FMCG, or sales environments.
- Experience at the national account level, managing a top grocery retailer.
- Excellent commercial skills: negotiation, understanding of the bakery industry, analytical skills, working knowledge of SandOP process, ability to develop and communicate compelling commercial arguments, and experience developing joint business plans with retailers.
- Financial acumen: ability to deliver challenging P+L in a competitive environment.
- Excellent communication skills: articulate, influential, persuasive, and impactful.
- Strong relationship-building skills: establishing credibility and rapport with internal and external contacts at all levels.
- Excellent organizational skills: managing own and others\’ time effectively.
- Proficiency in IT: knowledgeable in complex spreadsheets and capable of preparing impactful PowerPoint presentations.
Extra Dough
And just so you know what your breads are worth:
- A share of the annual profits (discretionary profit share)
- 5 weeks holiday plus bank holidays, with the option to purchase an extra week
- Award-winning pension scheme with up to 7% company contributions
- Private medical insurance, health screening, and life assurance
- Product discounts and deals through our Extra Dough website
- Support for health and wellbeing, including free physiotherapy, 24/7 confidential helpline, and occupational health services
We value diversity and are committed to creating an inclusive workplace where everyone can do their best work, regardless of age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or other aspects that make each individual unique.
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Senior Customer Business Manager employer: Warburtons
Contact Detail:
Warburtons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Business Manager
✨Tip Number 1
Familiarise yourself with Warburtons' product range and their market position. Understanding their brand values and how they differentiate themselves in the bakery industry will help you tailor your approach during interviews.
✨Tip Number 2
Network with current or former employees of Warburtons on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations for the Senior Customer Business Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed national accounts in the past. Highlight your experience in developing joint business plans and achieving sales targets, as these are crucial for this role.
✨Tip Number 4
Showcase your people management skills by preparing examples of how you've motivated and developed teams in previous roles. Warburtons values strong leadership, so demonstrating your ability to build effective relationships will set you apart.
We think you need these skills to ace Senior Customer Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the grocery or FMCG sector, particularly any roles involving national account management. Use specific examples that demonstrate your commercial skills and people management experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the bakery industry and how your background aligns with Warburtons' values. Mention your ability to develop joint business plans and your experience in building effective customer relationships.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions in previous roles. Highlight any experience with P&L management and how you’ve improved sales performance.
Prepare for the Interview: If selected for an interview, be ready to discuss your approach to managing teams and complex trade negotiations. Prepare examples that showcase your communication skills and ability to influence stakeholders effectively.
How to prepare for a job interview at Warburtons
✨Know Your Bakery Basics
Familiarise yourself with the bakery industry, especially Warburtons' products and values. Understanding their commitment to health and well-being will help you align your answers with their philosophy during the interview.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience in managing national accounts and developing joint business plans. Highlight specific examples where you've successfully negotiated or influenced outcomes in a competitive environment.
✨Demonstrate People Management Skills
Since the role involves coaching and motivating a sales team, share your experiences in people management. Discuss how you've built effective relationships and developed team members to achieve targets.
✨Prepare for Complex Trade Negotiations
Anticipate questions about your approach to trade negotiations. Be ready to explain your strategies for achieving win-win outcomes and how you've used data to support your arguments in past negotiations.
