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- Tasks: Coordinate end-to-end sea freight operations, managing bookings and client communications.
- Company: Join a dynamic international logistics team based in Redditch.
- Benefits: Enjoy a competitive salary, contributory pension scheme, and a modern office environment.
- Why this job: Be part of a supportive team, enhancing your skills in a fast-paced industry.
- Qualifications: Experience in sea freight forwarding and strong customer service skills are essential.
- Other info: Interviews available immediately for qualified candidates; diversity and equality are valued.
The predicted salary is between 28000 - 40000 £ per year.
Senior Sea Freight Co-ordinator
Redditch
C.£34,000 doe
Permanent – Site Based Mon-Fri 08:30 -17:30
Ocean Freight | Import & Export Logistics | Freight Forwarding Operations Monday to Friday
Excellent opportunity for an experienced sea freight professional to join a dynamic international logistics team
Full-time, permanent position based in Redditch, coordinating end-to-end sea freight operations
Ideal for candidates with strong knowledge of export procedures, customs entries, and global freight movement
Key Responsibilities:
- Manage all aspects of day-to-day sea freight operations, covering both import and export
- Handle job bookings from quotation through to final delivery, ensuring timelines and client expectations are met
- Create and maintain job files with all required shipping and customs documentation
- Process shipments using industry-standard freight forwarding software and customs systems (e.g., NES)
- Maintain regular communication with clients to provide updates and resolve any operational issues
- Negotiate rates and schedules with global carriers and other suppliers to maximise profit margins
- Liaise internally with the sales team to support quotations, service updates, and new business opportunities
- Proactively manage and grow relationships with existing clients to maximise account value
- Ensure full invoicing is completed accurately and on time following job completion
- Assist with Road and Air freight coordination where required, supporting the wider operations team
Ideal Candidate Profile:
- Demonstrable experience in export sea freight forwarding operations is essential
- Strong understanding of customs procedures and relevant documentation
- Excellent customer service and client management skills, both verbal and written
- Confident communicator with a proactive and professional manner
- High level of organisation and attention to detail
- Able to problem-solve, think on your feet, and manage workload to meet tight deadlines
- A team player with a self-motivated and positive attitude
Role Highlights:
- Salary circa £34,000 dependent on experience
- Contributory pension scheme
- Monday to Friday, 08:30–17:30
- Open-plan modern office environment
- Supportive and collaborative operations team
Apply Now:
Submit your CV today to be considered for this Senior Sea Freight Co-ordinator role.Interviews available immediately for candidates with relevant freight forwarding experience.
Westin Par values diversity and promotes equality.No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
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Sea Dreight Co-Ordinator employer: Sterling Cross Ltd
Contact Detail:
Sterling Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Dreight Co-Ordinator
✨Tip Number 1
Familiarise yourself with the specific freight forwarding software mentioned in the job description, such as NES. Having hands-on experience or knowledge of this system can set you apart during interviews.
✨Tip Number 2
Brush up on your understanding of customs procedures and documentation. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Highlighting your customer service skills and ability to resolve issues will show that you're a great fit for the team.
✨Tip Number 4
Research the company culture and values of StudySmarter. Understanding our commitment to diversity and equality can help you align your responses during the interview, showcasing your fit within our team.
We think you need these skills to ace Sea Dreight Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sea freight operations, particularly focusing on export procedures and customs documentation. Use specific examples to demonstrate your skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the logistics industry and your passion for sea freight. Mention how your skills align with the responsibilities listed in the job description, such as managing client relationships and negotiating with carriers.
Highlight Relevant Experience: In your application, emphasise any direct experience you have with freight forwarding software and customs systems. This will show that you are familiar with the tools necessary for the role and can hit the ground running.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in logistics and freight operations.
How to prepare for a job interview at Sterling Cross Ltd
✨Know Your Sea Freight Basics
Make sure you brush up on your knowledge of sea freight operations, including import and export procedures. Be prepared to discuss customs documentation and how it impacts the logistics process.
✨Demonstrate Your Client Management Skills
Since excellent customer service is key for this role, think of examples where you've successfully managed client relationships. Be ready to explain how you handle communication and resolve issues effectively.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your ability to think on your feet and manage tight deadlines, as these are crucial in the logistics industry.
✨Familiarise Yourself with Industry Software
If you have experience with freight forwarding software or customs systems like NES, be sure to mention it. If not, do a bit of research to understand how these tools work, as they may come up during the interview.
