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- Tasks: Join our library team to assist with daily operations and community engagement.
- Company: Be part of a vibrant library that promotes reading and digital skills.
- Benefits: Enjoy flexible hours, enhanced pay for Saturdays, and a supportive work environment.
- Why this job: Make a difference in your community while gaining valuable experience in customer service.
- Qualifications: Must have 4 GCSEs (Grade A-C) or equivalent, including English Language.
- Other info: This is a temporary role for 6 months, working 22 hours per week.
Library Assistant
Section: Libraries
Contract Type: 6 Months Temporary
Hours: 22 hours per week
Location of post: Sandfields Library, Morrison Road, Sandfields, Port Talbot, SA12 6TG
Workstyle: You will work from a fixed workplace
We are currently looking for an enthusiastic person to join our library team.
The successful candidate will be responsible for helping to deliver a wide range of library and information services, promoting the library and engaging with the community.
Main duties include:
- Welcoming users, enrolling new members, processing stock, issuing and returning loans, dealing with requests, and satisfying general enquiries.
- Assisting with events and activities at the library.
- Promoting digital skills and providing support for users.
- Providing community information, including health and wellbeing.
- Working with the library team to promote reading and literacy.
- Assisting in the day-to-day running of the library.
Experience required:
- Working with the public, preferably in a library or customer service environment.
- Working as part of a team.
Ideally, you will have:
- Good interpersonal and communication skills.
- The ability to undertake routine tasks successfully.
- A good knowledge of ICT and the ability to support library users.
- A minimum of 4 GCSEs (Grade A-C) or equivalent, including English Language.
- A positive approach to organising, running, and supporting activities and events in the library to support the wider community.
As part of the team, you will be required to work Saturdays, for which an enhanced rate of pay will be provided.
The successful candidate should be flexible with hours of work and location.
If you believe you have the necessary experience and qualifications, we would love to hear from you.
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Library Assistant employer: Neath Port Talbot County Borough Council
Contact Detail:
Neath Port Talbot County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant
✨Tip Number 1
Familiarise yourself with the library's services and community programmes. Understanding what the library offers will help you engage effectively with users and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Showcase your customer service skills by volunteering or participating in community events. This experience can highlight your ability to work with the public and support library initiatives, making you a more attractive candidate.
✨Tip Number 3
Brush up on your digital skills, especially if you have experience with library management systems or online resources. Being able to assist users with technology will set you apart from other applicants.
✨Tip Number 4
Network with current library staff or attend local library events. Building connections can provide insights into the role and may even lead to a recommendation when you apply through our website.
We think you need these skills to ace Library Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with the public or in a library setting. Emphasise your interpersonal skills and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific duties from the job description, such as promoting digital skills or assisting with events, and explain how your background makes you a great fit.
Highlight Relevant Qualifications: Clearly list your qualifications, particularly your GCSEs or equivalent. If you have any additional training related to library services or community engagement, be sure to include that as well.
Showcase Your Community Engagement: In your application, mention any previous experiences where you've engaged with the community or supported activities. This could include volunteering or organising events, which aligns with the library's mission.
How to prepare for a job interview at Neath Port Talbot County Borough Council
✨Show Your Enthusiasm
As a Library Assistant, your passion for libraries and community engagement is crucial. Make sure to express your enthusiasm for the role and how you can contribute to promoting reading and literacy.
✨Demonstrate Your Interpersonal Skills
Since the role involves working with the public, highlight your interpersonal and communication skills. Share examples of how you've successfully interacted with customers or community members in previous roles.
✨Prepare for Common Library Scenarios
Think about common situations you might face in a library setting, such as dealing with enquiries or assisting with events. Prepare responses that showcase your problem-solving abilities and customer service experience.
✨Highlight Your ICT Knowledge
Given the emphasis on digital skills, be ready to discuss your knowledge of ICT and how you can support library users. Mention any relevant experience you have with technology or digital resources.
