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- Tasks: Manage late check-ins, early check-outs, and guest needs during night shifts.
- Company: Join Sir Devonshire Square, a stylish new hotel in the heart of London.
- Benefits: Enjoy bonus days off, free fitness classes, and great employee discounts.
- Why this job: Be part of a vibrant team creating unforgettable guest experiences in a unique setting.
- Qualifications: Previous hospitality experience preferred; must be a confident multitasker with attention to detail.
- Other info: Flexible overnight shifts; eager learners are encouraged to apply!
The predicted salary is between 28500 - 40000 £ per year.
- London , United Kingdom
- Front Office
Salary: £28,500 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/ 4 days off
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.
We are now looking for a Night Front Office Agent who brings a warm personality, a sharp eye for detail, and the kind of confidence that helps guests feel cared for.
What You Can Look Forward To
???? Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
???? Mind & body perks – Free fitness classes and a supportive environment
???? Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels
Feel-good moments – Paid volunteer day and regular team socials
Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Night Front Office Agent
Take over from the day team and smoothly handle late check-ins, early check-outs, and guest needs overnight
Complete night audit tasks and financial checks with care and accuracy
Be the reassuring, friendly face guests meet during the quieter hours
Support with bookings, emails, phone calls, and guest messages across platforms
Keep the front desk and common areas tidy, welcoming, and secure
What We Are Looking For
Previous experience in a night front office role within hospitality or customer service
A confident multitasker with great attention to detail and a proactive attitude
Comfortable working independently through the night and handling unexpected situations
Knowledge of hotel systems such Opera is a plus
Flexible availability to work overnight shifts across weekdays, weekends, and holidays
Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.
Our Hiring Journey
Quick 15-minute call with People & Culture
Meet our Front Office Manager
If it feels like the right match, we will send you an offer
Ready to Help Us Create Unforgettable Stays the Sircle Way?
Apply now and join us in making everyday service feel extraordinary.
We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we are here to help.
Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Sir Hotels
Sir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.
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Questions
Please fill in additional questions
Are you eligible to work in the UK? Please note that we are unable to provide visa sponsorship. *
Yes
No
Do you live within commuting distance of Sir Devonshire Hotel (EC2M 4YE)? *
Yes
No
What are your salary expectations for this full-time role based on 42-hours a week? *
This role follows a 4 days on / 4 days off schedule, with 12-hour shifts. Are you available and happy to work this pattern, averaging 42 hours per week?
Your application has been successfully submitted!
We are Sircle Collection. A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe\’s most interesting neighborhoods.
Sircle Collection is committed to creating and celebrating a diverse and inclusive culture. We are proud to be an equal opportunity employer and will make reasonable adjustments wherever possible for candidates with a disability.
We have more openings across our hospitality brands.
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Night Front Office Agent - New Hotel Opening employer: B. Europe Hotels Private Collection B.V.
Contact Detail:
B. Europe Hotels Private Collection B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Agent - New Hotel Opening
✨Tip Number 1
Familiarise yourself with the hotel and its unique offerings. Understanding Sir Devonshire Square's charm and what sets it apart will help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your experience in customer service, especially during night shifts. Share specific examples of how you've handled guest needs or resolved issues independently, as this will showcase your ability to thrive in a night front office role.
✨Tip Number 3
Prepare to discuss your multitasking skills. The role requires managing various tasks simultaneously, so think of instances where you've successfully juggled responsibilities, particularly in a hospitality setting.
✨Tip Number 4
Be ready to talk about your flexibility and availability. Since the position involves working nights, weekends, and holidays, expressing your willingness to adapt to this schedule will make you a more attractive candidate.
We think you need these skills to ace Night Front Office Agent - New Hotel Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service, especially any previous roles as a night front office agent. Emphasise your multitasking abilities and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and confidence. Mention specific experiences that demonstrate your ability to handle guest needs and unexpected situations during night shifts.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as familiarity with hotel systems like Opera, flexibility for overnight shifts, and your proactive attitude.
Prepare for Questions: Anticipate questions related to your experience and how you would handle various scenarios as a Night Front Office Agent. Be ready to discuss your approach to guest service during quieter hours.
How to prepare for a job interview at B. Europe Hotels Private Collection B.V.
✨Show Your Warm Personality
As a Night Front Office Agent, your ability to connect with guests is crucial. During the interview, let your warm personality shine through. Share examples of how you've made guests feel welcome in previous roles.
✨Demonstrate Attention to Detail
This role requires a sharp eye for detail, especially when handling night audits and guest requests. Be prepared to discuss specific instances where your attention to detail made a difference in your work.
✨Highlight Multitasking Skills
Working overnight can be unpredictable, so it's important to showcase your multitasking abilities. Prepare to talk about times when you successfully managed multiple tasks simultaneously, especially in a customer service environment.
✨Familiarise Yourself with Hotel Systems
Knowledge of hotel systems like Opera can set you apart from other candidates. If you have experience with such systems, be sure to mention it. If not, express your eagerness to learn and adapt quickly to new technologies.
