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- Tasks: Join our team as a Veterinary Receptionist, providing exceptional service to clients and their pets.
- Company: Sprinz and Nash is a friendly, accredited veterinary hospital in the charming town of Thame.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care and retail.
- Why this job: Be part of a supportive team that values empathy and professionalism while making a difference.
- Qualifications: A full UK driving licence is required; veterinary experience is a plus but not essential.
- Other info: Work 20 hours a week with flexible cover for two sites and enjoy learning opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Sprinz and Nash – Thame, Thame, South East
We are expanding our Client Care team and are looking to recruit two part-time enthusiastic Receptionists. The roles will be working at our main hospital in Thame and our branch surgery in Princes Risborough.
About us
Sprinz and Nash is a long-established RCVS Accredited Veterinary Hospital in the lovely rural market town of Thame with a branch surgery in Princes Risborough and Chinnor.
The hospital at Thame provides excellent facilities including dental x-ray, in-house laboratory, endoscopy, ultrasound, digital x-ray, separate dog and cat and isolation wards to name a few. We are staffed by a friendly, forward thinking and supportive team of vets, nurses, VCAs and client care staff. We have a varied and busy caseload and we are all team players and delight in helping each other. We have vets who are certificate holders and two nurse certificate holders. We are also a Silver Cat Friendly Clinic.
About the role
Each role will be required to work 20 hours a week and 1:6 Saturdays.
We offer excellent care to our clients and their pets so you must be passionate about providing this, as well as being a strong team player. Our front-of-house team represents the face and voice of our business. As a receptionist, you will play a key role in ensuring our clients and patients receive exceptional service. You’ll work closely with our clinical team, always upholding our values of being personal, professional, and empathetic.
Requirements are a full UK driving licence, as the role will cover two sites and some flexibility to provide cover when required. Experience of working in a veterinary practice would be desirable, but not essential for the right candidate.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Discounted staff pet care
Sprinz and Nash – Thame
23 Wellington Street, Thame, Thame, OX9 3BW, United Kingdom
#J-18808-Ljbffr
Veterinary Receptionist employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by Sprinz and Nash. Understanding their facilities, like dental x-ray and in-house laboratory, will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your passion for animal care and client service. Be prepared to share examples of how you've provided exceptional service in previous roles, even if they weren't in a veterinary setting.
✨Tip Number 3
Network with current or former employees of Sprinz and Nash. They can provide insights into the company culture and what it takes to succeed as a receptionist in their team.
✨Tip Number 4
Demonstrate your flexibility and willingness to cover shifts at both locations. Highlighting your adaptability will show that you're a team player who is ready to support the clinic's needs.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Veterinary Receptionist. Highlight your passion for animal care and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially if you have worked in a veterinary practice or customer service role. Emphasise skills such as communication, teamwork, and empathy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Sprinz and Nash and how you align with their values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VC Evidensia UK
✨Show Your Passion for Animal Care
Make sure to express your enthusiasm for working with animals and providing excellent care. Share any relevant experiences you have, whether it's volunteering at an animal shelter or caring for pets, to demonstrate your commitment to the role.
✨Highlight Your Team Player Skills
Since the role requires collaboration with a friendly team, be prepared to discuss examples of how you've successfully worked in a team environment. Emphasise your ability to support colleagues and contribute positively to a team dynamic.
✨Demonstrate Excellent Communication Skills
As a receptionist, you'll be the first point of contact for clients. Practice clear and empathetic communication during the interview. You might want to role-play common scenarios, such as handling a concerned pet owner, to showcase your interpersonal skills.
✨Research the Company
Familiarise yourself with Sprinz and Nash's values and services. Understanding their commitment to client care and the facilities they offer will help you tailor your answers and show that you're genuinely interested in being part of their team.
