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- Tasks: Lead and deliver engaging training programs for new and existing colleagues.
- Company: Join Appello, an innovative telecare business focused on empowering others.
- Benefits: Enjoy flexible working, generous leave, discounts, and a supportive employee assistance programme.
- Why this job: Make a significant impact in a dynamic environment while fostering a culture of continuous learning.
- Qualifications: Experience in Learning & Development and proven line management skills are essential.
- Other info: Exciting career opportunities await as we expand; join us now!
The predicted salary is between 25000 - 28000 £ per year.
LEARNING & DEVELOPMENT PARTNER
️Hours: 37.5 hours per week
Shift pattern:flexible to business needs (Mainly Monday to Friday 08:00 – 18:00)
Salary: £30,000- 32,000pa dependent on experience
Location: Norwich-Hybrid
This role is a UK-based role, and any hybrid/remote work must also be within the UK.
Start Date: August 2025
25mpbs upload and 15mpbs download internet speed
Appello Perks
- 172.5 hours annual leave rising to187.5 hours with length of serviceplus bank holidays
- We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 3% Company matched
- Free on-site parking
ABOUT YOU
Are you a dynamic Learning & Development (L&D) professional with a passion for empowering others? Do you thrive in a fast-paced, consumer-focused environment? If so, we want you to join our team as an L&D Partner in our innovative telecare business!
In this exciting role, you will lead a team of trainers to deliver top-notch training programs to both new and existing colleagues. Your extensive L&D experience and proven line management skills will be crucial as you create and deliver engaging training across various platforms, including eLearning and face-to-face sessions.
You will be responsible for resourcing and planning training effectively, ensuring that all training initiatives are well-organised and executed seamlessly. This includes identifying training needs, developing comprehensive training plans, and allocating resources efficiently to meet the demands of our growing team.
We are looking for someone who is not only experienced but also motivational and inspiring. Your enthusiasm and energy will be key in driving our training initiatives and ensuring our team is equipped with the skills and knowledge they need to excel.
If you are ready to make a significant impact and be part of a forward-thinking company, apply now and let’s shape the future of telecare together!
THE ROLE
As an L&D Partner in our consumer telecare business, you will play a pivotal role in driving our learning and development initiatives across large, dynamic departments from our alarm receiving centre, customer care and dispatch teams. Our people are eager for impactful L&D interventions and support, whether it’s navigating system changes or enhancing customer experience through well-documented processes and resources.
In this role, you will:
- Serve as a key liaison to stakeholders, understanding their needs and delivering tailored training solutions that drive performance and engagement.
- Resource and plan training effectively, ensuring that all programs are well-organised and executed seamlessly.
- Create and deliver engaging training across various platforms, including eLearning and face-to-face sessions.
- Motivate and lead our team of trainers, fostering a culture of continuous learning and development.
Your ability to inspire and energise others will be crucial as you work to equip our colleagues with the skills and knowledge they need to excel. If you are passionate about making a difference and ready to take on a challenging and rewarding role, we would love to hear from you!
READY TO APPLY
If you are interested in this role please upload your CV and answer a few questions about yourself
OTHER INFORMATION
This is an exciting time at the Appello group – we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
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Learning & Development Partner employer: Appello Careline Limited.
Contact Detail:
Appello Careline Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Partner
✨Tip Number 1
Familiarise yourself with the latest trends in Learning & Development. Understanding current methodologies and technologies will help you speak confidently about how you can implement innovative training solutions at Appello.
✨Tip Number 2
Network with professionals in the L&D field, especially those who have experience in telecare or similar industries. Engaging with others can provide insights into the role and may even lead to valuable connections within Appello.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led training initiatives in the past. Highlighting your achievements will demonstrate your capability to motivate and inspire a team, which is crucial for this role.
✨Tip Number 4
Research Appello's mission and values thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the company and its goals, making you a more attractive candidate.
We think you need these skills to ace Learning & Development Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning & Development. Focus on your achievements in training delivery, team management, and any specific platforms you've used, such as eLearning.
Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering others through training. Mention specific examples of how you've motivated teams or improved training processes in previous roles.
Highlight Key Skills: Emphasise skills that are crucial for the role, such as stakeholder engagement, resource planning, and the ability to create engaging training content. Use bullet points for clarity.
Prepare for Questions: Anticipate questions related to your experience in L&D and how you would approach training needs analysis. Be ready to discuss your strategies for motivating trainers and ensuring effective training delivery.
How to prepare for a job interview at Appello Careline Limited.
✨Show Your Passion for L&D
Make sure to express your enthusiasm for learning and development during the interview. Share specific examples of how you've empowered others through training and how you stay updated with the latest trends in L&D.
✨Demonstrate Your Planning Skills
Be prepared to discuss how you effectively resource and plan training initiatives. Highlight any tools or methods you've used to ensure seamless execution of training programmes, as this is crucial for the role.
✨Engage with Stakeholders
Since the role involves liaising with various stakeholders, come ready to discuss how you've previously identified training needs and delivered tailored solutions. This will show your ability to understand and meet diverse requirements.
✨Inspire and Motivate
Share your strategies for motivating and leading a team of trainers. Discuss how you foster a culture of continuous learning and development, as this aligns with the company's vision for impactful L&D interventions.
