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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and smooth operations.
- Company: The Coffee House is a community-focused coffee shop redefining how people eat, drink, and relax.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a passionate team, craft memorable coffee experiences, and develop your skills in a fun environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and love for coffee!
- Other info: Apply now to be part of our exciting journey and enjoy structured training through The Coffee House Academy.
Join Our Passionate Team as a Coffee House Enthusiast!
About the Opportunity:
Salary: Enjoy a competitive rate of pay, up to £13.30 per hour
Contract: Permanent, offering a minimum of 30 hours per week
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of Leigh, we\’re not just brewing coffee – we\’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we\’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we\’re not just a coffee shop, we\’re a community hub.
Core Brand Values:
Guest Experience: We go the extra mile for our guests, making everyone feel right at home. Whether you\’re catching up with friends, working remotely, or simply unwinding, our friendly and genuine approach sets us apart.
Passion for Coffee: Our coffee is the heart of our business, roasted to perfection in our very own roastery and brewed daily by our skilled baristas.
Bakehouse: Our expert bakers craft top-notch bread and confections, ensuring every bite is as delightful as our coffee.
Cookhouse: Handcrafted daily in our state-of-the-art kitchen, our products use locally sourced ingredients to guarantee the best quality.
About You:
Are you ready to bring your energy and enthusiasm to our team? Whether you\’re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Leader, you’ll be essential to our store’s success. Acting as the cornerstone of our business, you’ll support the Store Manager in ensuring seamless operations and an exceptional guest experience, all whilst helping our team achieve their full potential.
What You Will Bring:
Leadership and Management
- Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions.
- Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style.
- Foster a vibrant work environment where teamwork is paramount.
Guest Experience
- Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
- Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
Quality Control
- Maintain our standards of excellence, ensuring each brew meets the mark of perfection.
- Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
- Enforce all health and safety protocols, nurturing an environment where guests and team thrive.
Product Expert
- Develop an in-depth understanding of our offerings to confidently advise and assist guests.
- Craft great coffee that hits that sweet spot every time – don’t forget about our teas, coolers, seasonal ranges and more.
Team Player
- Hold responsibility for opening and closing the store and other duties as needed.
- Most importantly, have fun – this is your time to learn, develop, and meet great people.
Our Hiring Process:
- Apply now through our website.
- Stand out from the crowd? You\’ll hear from us for a friendly chat about your skills and experience.
- Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.
Ready to brew up some magic? Apply today at and become part of something special!
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Warm Regards,
The Coffee House Team
Job type Permanent Posted 2025-07-15T00:00:00 Yesterday
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OUR STORY
Hi! We’re Chris and Stephen – brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.
Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.
At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams – we believe the best is still to come.
If you\’re ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!
THE COFFEE HOUSE ACADEMY
We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.
As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
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Team Leader employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with The Coffee House's core values and mission. Understanding their commitment to guest experience and quality will help you align your answers during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you inspired your team or improved guest experiences, as this will demonstrate your capability as a Team Leader.
✨Tip Number 3
Show your passion for coffee! Be ready to talk about your favourite brews, any barista skills you have, or even your experiences with different coffee types. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Engage with The Coffee House on social media before your interview. Comment on their posts or share your own coffee experiences. This not only shows your interest but also helps you connect with the brand on a personal level.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Coffee House's values and mission. Highlight your passion for coffee and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects relevant experience in leadership and customer service. Use specific examples of how you've inspired teams or enhanced guest experiences in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of The Coffee House that resonate with you, such as their commitment to quality and community.
Showcase Your Skills: Emphasise your skills in team management, guest experience, and product knowledge. Provide examples of how you've maintained high standards and resolved guest issues effectively in past positions.
How to prepare for a job interview at The Coffee House
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with different types of coffee or brewing methods, as this will demonstrate your enthusiasm and knowledge about the product.
✨Emphasise Guest Experience
Highlight your commitment to providing exceptional guest experiences. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's core values.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to inspire and manage a team. Be ready to discuss your leadership style and provide examples of how you've successfully led a team in the past, focusing on teamwork and motivation.
✨Prepare for On-the-Job Scenarios
Since the hiring process includes an immersive on-the-job experience, think about how you would handle various situations in a busy coffee house. Practising responses to potential challenges can help you feel more confident during this part of the interview.
