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For Companies At a Glance
- Tasks: Join our team as a Sales Coordinator, handling customer enquiries and processing sales orders.
- Company: Greenwoods Stock Boxes, part of Macfarlane Group PLC, is the UK's largest packaging distributor.
- Benefits: Enjoy a competitive salary, 23 days holiday, and opportunities for career development.
- Why this job: Be part of a dynamic team, engage with customers, and develop your skills in a fast-paced environment.
- Qualifications: Ideal for those with internal sales experience; strong communication and administration skills are essential.
- Other info: Full training provided; potential for career growth within a supportive company culture.
The predicted salary is between 19200 - 28800 £ per year.
Sales Coordinator
Location: Nottingham
Basic salary up to £24,000 plus company benefits
Sector: Packaging distribution
The Company
Greenwoods Stock Boxes, part of Macfarlane Group PLC, the UK’s largest packaging distributor are seeking to recruit an experienced Sales Coordinator to join our established team based at their offices based in Nottingham. As a business, we are passionate about providing fully integrated and innovative packaging solutions augmented by outstanding customer service. As a Group we are continuing to grow significantly and are always keen to attract talented new individuals to our business.
The Sales Coordinator Role
Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will support the workload for the Key Account Manager and generate some outbound activity to help develop customer spend and identify new opportunities. This position is wholly office based and focussed upon customer engagement. You will be focussed on understanding customer needs, to ensure opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday.
- Managing and developing a portfolio of existing accounts, effectively maintaining profitability
- Dealing with incoming customer queries and providing advice & solutions
- Undertaking outbound activity to help identify and target new customers
- Working closely with and supporting the external sales team
- Administration of sales orders/quotations, ensuring customer delivery dates are met
- Regular use of internal CRM system
- Closely liaising with internal departments such as logistics and procurement
Do you have the correct profile?
We know that this role will ideally suit an experienced internal sales person who can demonstrate a good track-record of success in a similarly fast paced position. That said, it’s often about character and personality. So if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers and you’re not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware and target driven. Packaging industry experience would be highly advantageous, but is not essential.
The Package
From the commencement of your employment, your paid holiday entitlement will be at the rate of 23 days per calendar year, plus bank holidays, this increases with service. We also offer a competitive basic starting salary. Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
Your future with us
Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilizing both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals ISP). So there really are no limits to where your journey within Macfarlane Group may take you.
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Created on 25/06/2025 by TN United Kingdom
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Sales Coordinator employer: MacFarlane Group
Contact Detail:
MacFarlane Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with the packaging industry and current trends. Understanding the market will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone skills by engaging in mock calls with friends or family. Since a first-class telephone manner is crucial for this role, being comfortable and confident on the phone will set you apart from other candidates.
✨Tip Number 3
Research Greenwoods Stock Boxes and Macfarlane Group PLC thoroughly. Knowing their values, products, and customer service approach will allow you to tailor your responses and show that you're a great fit for their team.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships in the past. Highlighting your experience in handling queries and providing solutions will showcase your ability to excel in the Sales Coordinator role.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales coordination or similar roles. Emphasise your ability to manage customer relationships and any experience with CRM systems, as these are crucial for the Sales Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've successfully handled customer queries or supported sales teams in the past, demonstrating your fit for the fast-paced environment.
Highlight Key Skills: In your application, focus on key skills such as strong communication, administration, and commercial awareness. These are essential for the role, so provide examples of how you've used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is vital for a customer-facing role.
How to prepare for a job interview at MacFarlane Group
✨Showcase Your Customer Engagement Skills
As a Sales Coordinator, you'll be the bridge between customers and internal teams. Prepare examples of how you've successfully engaged with customers in the past, highlighting your ability to understand their needs and provide tailored solutions.
✨Demonstrate Your Organisation Skills
This role involves handling multiple tasks simultaneously. Be ready to discuss your organisational strategies and how you manage your time effectively, especially when dealing with sales orders and customer queries.
✨Prepare for Outbound Activity Questions
Since the position requires some outbound activity, think about your approach to identifying and targeting new customers. Be prepared to share any previous experiences where you've successfully generated leads or increased customer spend.
✨Familiarise Yourself with CRM Systems
While training will be provided, showing that you have a basic understanding of CRM systems can set you apart. Research common CRM tools used in sales coordination and be ready to discuss how you would use them to enhance customer relationships.
