At a Glance
- Tasks: Join our team as a Sales Advisor, delivering exceptional customer service and driving sales.
- Company: Seasalt is a vibrant retail lifestyle brand focused on creativity and customer satisfaction.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits for personal growth.
- Why this job: Be part of a supportive team that values diversity and encourages personal and professional development.
- Qualifications: High standards of customer service and effective communication skills are essential.
- Other info: We celebrate uniqueness and welcome diverse candidates to apply.
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 12 hour permanent contract to join the team in our beautiful shop in Leamington Spa.
You\’ll Help Us By
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommending additional services and solutions to our customers to drive sales and gather customer data
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
The Skills You\’ll Be Sharing With The Team
Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally.
The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people , including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at [email protected]
Please note we are unable to accept CVs and applications over email.
Closing date for applications is 28th July
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Sales Advisor - 12 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 12 Hour Permanent Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and product range. Understanding their ethos and what makes their products unique will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this role heavily relies on delivering exceptional service.
✨Tip Number 3
Showcase your ability to work in a team by sharing examples of how you've collaborated with colleagues in past roles. Seasalt values teamwork, so demonstrating your collaborative spirit will be beneficial.
✨Tip Number 4
Be ready to discuss how you would handle difficult customer situations. Think about strategies you can use to resolve issues effectively, as this is crucial for maintaining customer satisfaction at Seasalt.
We think you need these skills to ace Sales Advisor - 12 Hour Permanent Contract
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Seasalt's brand values and customer service philosophy. This will help you tailor your application to reflect how you can embody these values as a Sales Advisor.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to highlight your communication skills, teamwork, and ability to handle difficult situations. Use examples from past experiences to demonstrate how you have successfully managed customer interactions.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you want to work for Seasalt and how you can contribute to their team. Mention your enthusiasm for the brand and your commitment to providing exceptional customer service.
How to prepare for a job interview at Seasalt
✨Show Your Passion for Customer Service
Seasalt values exceptional customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to create memorable experiences.
✨Demonstrate Brand Knowledge
Familiarise yourself with Seasalt's products, design inspirations, and values. During the interview, mention specific items or collections that resonate with you and explain why they reflect the brand's ethos.
✨Highlight Teamwork and Communication Skills
As a Sales Advisor, you'll be part of a team. Discuss your experience working collaboratively and how you effectively communicate with both colleagues and customers to achieve common goals.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you handle difficult situations or customer complaints. Think of examples where you've successfully resolved issues, showcasing your resilience and ability to adapt under pressure.