IAG Advisor

The Growth Company’s Employment team has a new vacancy for an IAG Advisor who will deliver effective, labour market-focused careers information, advice, and guidance to customers across prison estates and during transition to community services.

We help make a lasting difference in the lives of people throughout the North of England and beyond by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals, from those recently out of work to those with complex barriers such as physical disabilities, mental ill-health, and debt.

Key Responsibilities:

• Personalised IAG Offer: Ensure customers receive tailored information, advice, and guidance that meet their individual needs, fostering career management skills, independence, and leading to sustained learning and employment outcomes.
• Caseload Management: Manage a diverse range of customers to achieve targets, focusing on sustained employment or learning.
• Labour Market Utilisation: Leverage labour market information and employer connections to support customers in achieving employment outcomes.
• Partnership Development: Build and maintain effective relationships with prison managers, governors, officers, and other agencies to generate a steady flow of eligible customers.
• Customer Support Delivery: Provide personalized support through various channels, including the Virtual Campus, group workshops, and face-to-face sessions.
• Action Plan Creation: Develop high-quality action plans for each customer, ensuring initial interactions meet satisfaction standards.
• Collaborative Work: Work proactively with colleagues delivering other services (e.g., National Careers Service) to maximize customer outcomes and streamline evidence generation.
• Compliance and Standards: Ensure compliance with Prison Service DPS contract requirements and exceed standards set by the Skills Funding Agency, Ofsted, and Matrix.

Skills Required:

• Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards CDI License to Practise requirements.
• Target-Driven: Capable of thriving in a target-driven environment, focusing on successful outcomes for prison service customers.
• Guidance Expertise: Possess high-level guidance skills, able to deliver one-to-one and group sessions to at least a Grade 2 standard.
• Digital Proficiency: Proficient in using digital channels and platforms for delivering advice and guidance, including online tools and websites within the Virtual Campus.

• Custodial Setting Experience: Preferably recent experience in delivering job or learning outcomes within a custodial setting, especially in a target-driven environment.
• Offender Support: Experience working with current or ex-offenders.
• Guidance Skills: High-level guidance skills for delivering one-to-one and group sessions to at least a Grade 2 standard.
• Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards the CDI License to Practise requirements.

#J-18808-Ljbffr