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- Tasks: Assist in managing accommodation operations and deliver top-notch customer service.
- Company: 1to1 Group is a leading hospitality provider focused on exceptional guest experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and flexible working hours.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact on guest satisfaction.
- Qualifications: Experience in housekeeping or hospitality, strong customer service skills, and good IT knowledge required.
- Other info: Full-time role with one weekend off per month; apply quickly due to high demand!
The predicted salary is between 27000 - 30000 £ per year.
Position: Assistant Housekeeper
Location:
Whitchurch, Hampshire
Salary:
£27,000 – £30,000 plus bonus scheme
Role Overview:
1to1 Group is seeking an Assistant Housekeeper to collaborate with the Accommodation Manager in managing the venue\’s bedrooms and suites. The role involves delivering exceptional customer service to the highest standards. Experience in a premium hotel, accommodation, or housekeeping setting is essential.
Working Hours:
Full-time, permanent position, working 5 days out of 7, including weekends on a rota with 1 weekend off per month. Hours are from 07:00 to 15:30, with a flexible start time between 07:00 and 08:00 on non-breakfast and cleaning days.
Key Responsibilities:
- Assist in overseeing daily accommodation operations.
- Monitor accommodation quality to ensure exceeding customer expectations and achieving standards.
- Provide memorable guest experiences from check-in to check-out.
- Lead by example to maintain a high-performing team and support colleagues.
- Regularly cover cleaning shifts to monitor standards.
- Collaborate with colleagues on breakfast service and deep cleaning tasks.
- Complete administrative tasks professionally and promptly.
- Manage stock and equipment properly.
- Act as a deputy for the Accommodation Manager when needed.
Skills and Experience:
- Housekeeping expertise
- Good IT skills for administrative duties
- Cleaning experience
- Customer service skills
- Food hygiene knowledge
Additional Information:
Due to high application volume, if you do not hear within 5 days, your application was unsuccessful. For other opportunities, visit www.1to1group.co.uk. 1to1 Group is an equal opportunity employer committed to diversity and inclusion.
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Housekeeper employer: White Knight Recruitment
Contact Detail:
White Knight Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific standards and expectations of housekeeping in premium hotels. Research the latest trends in customer service within the hospitality industry to demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of 1to1 Group or similar establishments. Engaging with them can provide you with insider insights about the company culture and what they value in their staff.
✨Tip Number 3
Prepare to discuss your previous housekeeping experiences in detail, focusing on how you exceeded customer expectations. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Showcase your IT skills by being familiar with common software used in hotel management. If you have experience with any specific systems, mention them during your discussions to highlight your readiness for the administrative aspects of the role.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant housekeeping experience, particularly in premium hotel or accommodation settings. Emphasise any customer service roles you've held and specific cleaning expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention your ability to lead a team and provide memorable guest experiences, as these are key aspects of the role.
Highlight Relevant Skills: In your application, clearly outline your skills related to housekeeping, IT proficiency for administrative tasks, and food hygiene knowledge. These will be crucial for the Assistant Housekeeper position.
Follow Application Instructions: Ensure you follow all application instructions provided by 1to1 Group. Submit your application through our website, and double-check that all required documents are included before hitting send.
How to prepare for a job interview at White Knight Recruitment
✨Showcase Your Housekeeping Experience
Be prepared to discuss your previous roles in housekeeping or similar settings. Highlight specific tasks you excelled at and how they relate to the responsibilities of an Assistant Housekeeper.
✨Demonstrate Customer Service Skills
Since delivering exceptional customer service is key, think of examples where you went above and beyond for guests. This will show your commitment to providing memorable experiences.
✨Familiarise Yourself with Food Hygiene Standards
Brush up on food hygiene knowledge as it’s essential for this role. Be ready to discuss how you ensure cleanliness and safety in food preparation areas.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready about the team dynamics or the venue's standards. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
