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- Tasks: Lead operations and inspire your team to deliver exceptional guest experiences.
- Company: Join German Doner Kebab, a fast-growing leader in the Casual Dining sector.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and free food!
- Why this job: Be part of a dynamic team transforming the kebab experience with great career growth.
- Qualifications: 1 year of team leader or supervisor experience in fast food or QSR required.
- Other info: Weekend availability is essential; work 48 hours per week.
Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector with industry-leading levels of service, exceptional food and an unforgettable experience for our guests.
Now is the time to join our team! We offer flexible working hours, competitive rates of pay (and bonus!) and great career progression opportunities – the skys the limit
Working for the franchise\’s, you will oversee and provided inspired leadership for the operations in line with all our company’s brand strategies.
You will be support your restaurant manager and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service. Controlling costs, brand standards, outstanding food, team building and providing a unique guest experience will all impact on your success.
Here is what you need:
- Operationally focused on implementing brand standards and policies
- Consistently deliver industry-leading guest service
- Maintain awareness of market trends in the hospitality industry, understanding forthcoming guest initiatives and monitoring what local competitors are doing
- Manage all controllable costs to keep operations profitable
- Understand weekly sales information
- Provide excellent management guidance to your team including training, development and leadership
- Maintain store team member loyalty by coaching, developing and disciplining employees were necessary
- Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge
- The guest first in everything we do
- Understand your guest and respond to guest complaints and comments
- Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements
Benefits:
- Discounted or free food
- Employee discount
- Flexible schedule
Schedule:
- 48 hours per week
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Team leader or supervisor experience in fast food or QSR: 1 year (required)
Work remotely:
- No
Assistant Manager employer: Strava Group
Contact Detail:
Strava Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the German Doner Kebab brand and its values. Understanding their mission to change the perception of kebabs will help you align your answers during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you improved guest service or operational efficiency, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Stay updated on market trends in the hospitality industry. Being knowledgeable about competitors and current guest preferences will not only impress during interviews but also show that you're proactive and ready to contribute to the brand's success.
✨Tip Number 4
Prepare to discuss how you would handle guest complaints and ensure exceptional service. Having a clear strategy for maintaining high standards and resolving issues will demonstrate your commitment to guest satisfaction, which is crucial for this role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the fast food or QSR sector. Emphasise any leadership roles you've held and specific achievements that demonstrate your operational focus and guest service skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work with German Doner Kebab. Mention how your values align with their commitment to exceptional guest care and service.
Showcase Your Leadership Skills: Provide examples of how you've successfully managed teams in previous roles. Highlight your ability to train, develop, and motivate team members, as well as how you've handled challenges in a fast-paced environment.
Research the Brand: Familiarise yourself with German Doner Kebab's brand values, menu offerings, and market position. This knowledge will help you tailor your application and demonstrate your genuine interest in the company during the selection process.
How to prepare for a job interview at Strava Group
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest care. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's focus on guest experience.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide specific instances where you've successfully trained or developed team members, showcasing your ability to inspire and motivate others.
✨Understand the Brand and Market Trends
Research German Doner Kebab and its position in the market. Be ready to talk about current trends in the hospitality industry and how they might impact the business. This shows that you're proactive and genuinely interested in contributing to the brand's success.
✨Prepare for Cost Management Questions
Since managing controllable costs is crucial for profitability, be prepared to discuss your experience with budgeting and cost control. Think of examples where you've successfully managed expenses while maintaining quality service and food standards.
