Warehouse Supervisor

Job Description:

OVERALL PURPOSE OF ROLE

To provide key supervisory functions to support the Supply Chain in regards to warehousing for the Aberdeen location and wider business as required, with a focus on leading and managing a team of cross-skilled warehouse team members.

Principal Responsibilities

• Leadership and Team Management:

• Lead, motivate, and develop a team of cross-skilled warehouse team members to ensure efficient warehouse operations.
• Conduct regular team meetings to discuss goals, performance, and operational updates.
• Provide training and development opportunities to enhance team members\’ skills and cross-functional capabilities.
• Foster a positive work environment that encourages collaboration, innovation, and continuous improvement.

• Operational Supervision:

• Oversee daily warehouse activities, ensuring all team members understand their roles and responsibilities.
• Implement and monitor KPIs to evaluate team performance and productivity.
• Ensure compliance with safety protocols and standard operating procedures across all warehouse operations.

• Strategic Planning and Coordination:

• Collaborate with other departments to ensure alignment on warehouse processes and goals.
• Develop strategies to optimize warehouse operations and improve efficiency.
• Coordinate cross-functional activities to support supply chain objectives and customer satisfaction.

• Analyze data and reports to identify trends and implement corrective actions as necessary.
• Address and resolve operational issues promptly, making informed decisions to ensure smooth workflow.
• Warehouse Key Activities:
• Responsible for all aspects of ensuring that aircraft parts are stored, picked and shipped in an accurate and timely manner, including segregation of serviceable and unserviceable components.
• Despatch, receipt of deliveries, driving and general warehouse tasks that may be asked of.
• Store incoming parts
• Check for outstanding customer demand
• Ensure stock area is kept clean, tidy and clearly identified to facilitate stock picking, checking, counting, packing.
• Ensure ERP system is updated with relevant information necessary for accurate stocks
• Issue parts
• Receive requests to action customer demand through ERP order or written communication
• Coordinate with maintenance for off coming unserviceable material
• Coordinate with Supply Chan the paperwork for Unserviceable material
• Support team with daily Cycle Count Stock checks to maintain optimum inventory accuracy
• Support team with weekly count/stock evaluation to determine physical and ERP system coincide within department/s
• Support team with Packing of Dangerous Goods products and creation of documentation prior to shipping by Air / Sea / Road transport
• Monitoring of ERP reports and proactive checks to minimise stocking errors or inaccuracies
• Quarantine of discrepant parts where necessary
• Monitoring of shelf-life expiry dates and action within agreed procedures
• Monitoring timeframe for movement of parts Serviceable & Returns
• Driving duties if required including forklift operations
• Assist in Warehouse activities as tasked /Accept deliveries /Unload goods
• Check delivered packages against delivery documentation
• Reject and redirect if delivery address or location is incorrect
• Load collection vehicles
• Assisting in other warehouse tasks during holiday / sickness absence
• Other tasks as required when requested by Manager

PERSON SPECIFICATION

Qualifications

• Forklift licence – B1 Counterbalance (up to 5 tonnes)
• Dangerous Goods packing (air / sea / road) certificate

Experience

• Previous warehouse or stores experience in a supervisory role, with proven ability to manage and develop a team
• ERP experience, preferably SAP
• Microsoft Office experience, particularly Word and Excel

Skills

• Strong leadership skills with the ability to inspire and guide a team.
• Excellent communication and interpersonal skills for effective team management and collaboration.
• Ability to work in a safe manner in adherence with company rules
• Customer-focused for provision of excellent customer service
• Good problem-solving skills and decision-making abilities.
• Approachable to both internal and external staff members
• Flexible to assist covering colleagues during absence
• Ability to work in a safe manner in adherence with company rules
• Customer-focused for provision of excellent customer service
• Good problem-solving skills and decision-making abilities.
• Approachable to both internal and external staff members
• Flexible to assist covering colleagues during absence

Equal Opportunities: Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran/ex-military status.

Military-Friendly: As a Military-Friendly employer, we are dedicated to providing meaningful employment opportunities for military veterans. This commitment is embodied by our Managed Military Pathway Programme and our Silver Award under the Armed Forces Covenant, which collectively demonstrate our support for veterans and reservists as they transition to civilian careers.

Disability Confident: We are proud to be a Disability Confident employer and take pride in creating and maintaining environments that are inclusive and respectful. As well as offering an interview to disabled people who meet the minimum advertised requirements, we also invite applicants to advise us of any reasonable adjustments, at any stage of the application or hiring process, by contacting hr.sharedservice@bristowgroup.com #J-18808-Ljbffr