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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, life leave, private medical insurance, and employee assistance programmes.
- Why this job: Join a creative environment that values teamwork and personal development while making an impact.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: This is a seasonal role located in the heart of Edinburgh.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 124-125 Princess St, Edinburgh, , EH24AD United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Urban Outfitters Sales Associate (FTC Seasonal) - Edinburgh, Scotland employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (FTC Seasonal) - Edinburgh, Scotland
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their style, values, and customer base will help you engage more effectively during your interactions.
✨Tip Number 2
Showcase your communication skills by actively engaging with customers and demonstrating a friendly attitude. Practice how you would initiate conversations and handle various customer scenarios to reflect the positive VIBE they seek.
✨Tip Number 3
Be prepared to discuss your teamwork experience. Think of examples where you've collaborated with others to achieve a common goal, as this role emphasises working productively within a team.
✨Tip Number 4
Research the latest trends in retail and merchandising. Being knowledgeable about current products and trends will not only impress during your discussions but also show your genuine interest in contributing to the store's success.
We think you need these skills to ace Urban Outfitters Sales Associate (FTC Seasonal) - Edinburgh, Scotland
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Urban Outfitters values a connection to its brand. In your application, mention your awareness of the Urban Outfitters brand and how it resonates with you. This shows genuine interest and understanding of the company culture.
Craft a Strong Cover Letter: Use your cover letter to tell a story about why you want to work at Urban Outfitters. Highlight your enthusiasm for the role and how you can contribute to the store's VIBE philosophy. Make it personal and engaging to stand out.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and product offerings. Understanding their appeal to the local market will help you connect better during the interview.
✨Showcase Your People Skills
Since the role emphasises customer engagement, be prepared to discuss your experience in providing excellent customer service. Share examples of how you've positively interacted with customers in the past.
✨Emphasise Teamwork
Highlight your ability to work collaboratively within a team. Be ready to discuss instances where you've contributed to a team goal or assisted in training peers, as this aligns with the company's focus on teamwork.
✨Demonstrate Operational Knowledge
Brush up on retail operations such as till management, stock processing, and loss prevention. Showing that you understand these aspects will demonstrate your readiness for the role.
