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- Tasks: Join our F&B team to ensure guests have an amazing experience while serving food and drinks.
- Company: Glasgow Westerwood Hotel, Spa & Golf Resort is a stunning 4-star venue with fantastic amenities.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Why this job: Flexible hours make it perfect for students; gain valuable experience in hospitality.
- Qualifications: Passion for customer service and good time management skills are essential.
- Other info: We celebrate diversity and support the UK Armed Forces; adjustments available during recruitment.
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Glasgow Westerwood Hotel, Spa & Golf Resort
Location:
Glasgow, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0868f0411412
Job Views:
7
Posted:
16.07.2025
Expiry Date:
30.08.2025
Job Description:
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure
Curious to find out more?
Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.
The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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F&B Team Member employer: Glasgow Westerwood Hotel, Spa & Golf Resort
Contact Detail:
Glasgow Westerwood Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Familiarise yourself with the Glasgow Westerwood Hotel, Spa & Golf Resort. Understanding their services, dining options, and guest experience philosophy will help you demonstrate your passion for exceptional service during any interviews.
✨Tip Number 2
Highlight your customer service skills by preparing examples from previous experiences where you went above and beyond for guests. This will show that you have the right mindset for delivering great guest experiences.
✨Tip Number 3
Be ready to discuss how you manage your time and stay organised, especially in a fast-paced environment. Think of specific situations where you successfully handled pressure while maintaining high standards.
✨Tip Number 4
Connect with current or former employees on social media platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the F&B Team Member position. Tailor your application to highlight your relevant experience and passion for guest service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, time management skills, and any relevant qualifications. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've delivered exceptional guest service in the past and why you would be a great fit for the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glasgow Westerwood Hotel, Spa & Golf Resort
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past where you went above and beyond to ensure customer satisfaction.
✨Know the Menu and Promotions
Familiarise yourself with the hotel's food and beverage offerings, including any current promotions. This will demonstrate your initiative and ability to provide informed recommendations to guests during the interview.
✨Demonstrate Time Management Skills
Be prepared to discuss how you manage your time effectively, especially in a fast-paced environment. You might want to share a situation where you successfully juggled multiple tasks or priorities.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the hotel. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
