General Assistant

General Assistant

Inverness Full-Time No home office possible
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At a Glance

  • Tasks: Serve food and beverages, ensuring guests' needs are met with a smile.
  • Company: Join BaxterStorey, a leader in the hospitality industry, creating unforgettable experiences.
  • Benefits: Enjoy £12.60/hour, a £2000 bonus, 28 days holiday, and free meals on shift.
  • Why this job: Be part of a supportive team that values growth, diversity, and work-life balance.
  • Qualifications: Passion for food and customer service; previous experience is a plus.
  • Other info: We celebrate individuality and welcome applications from all backgrounds.

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Salary: £12.60 per hour + £2000 yearly bonus

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 24 week’s enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Company Description

Title: General Assistant

Location: TotalEnergies Aberdeen

Hours: Monday to Friday, 6.30am to 3pm

Salary: £12.60 per hour + £2000 yearly bonus

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

  • Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
  • Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
  • Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
  • Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
  • Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

  • Have a contagiouspassion for food and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

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General Assistant employer: BaxterStorey UK

BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a competitive salary, generous holiday allowances, and unique benefits such as free meals on shift and bespoke training opportunities. Located in Aberdeen, our inclusive work culture fosters collaboration and growth, ensuring that every employee feels valued and empowered to deliver outstanding hospitality experiences. Join us to be part of a supportive environment where your passion for service can truly shine.
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Contact Detail:

BaxterStorey UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant

✨Tip Number 1

Familiarise yourself with BaxterStorey's core values and mission. When you understand what they stand for, you can tailor your conversations during interviews to reflect their vision and demonstrate how you align with their goals.

✨Tip Number 2

Showcase your passion for hospitality in every interaction. Whether it's during a casual chat or a formal interview, let your enthusiasm for providing excellent service shine through, as this is a key trait they are looking for.

✨Tip Number 3

Network with current or former employees of BaxterStorey. Engaging with them can provide valuable insights into the company culture and expectations, which can help you prepare better for your application process.

✨Tip Number 4

Be ready to discuss your teamwork skills. Since collaboration is essential in this role, think of examples from your past experiences where you successfully worked as part of a team to achieve a common goal.

We think you need these skills to ace General Assistant

Customer Service Skills
Teamwork
Attention to Detail
Adaptability
Food Safety Knowledge
Communication Skills
Problem-Solving Skills
Time Management
Professionalism
Cleanliness and Hygiene Standards
Positive Attitude
Collaboration
Efficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Use keywords from the job description, such as 'collaborative team player' and 'genuine hospitality', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've provided excellent service in previous roles and how you align with BaxterStorey's values.

Showcase Your Teamwork Skills: In your application, emphasise your ability to work well in a team. Provide examples of past experiences where you collaborated effectively with colleagues to achieve common goals.

Highlight Adaptability: Demonstrate your ability to adapt to challenges by sharing instances where you've successfully navigated difficult situations in a fast-paced environment, particularly in food service or hospitality.

How to prepare for a job interview at BaxterStorey UK

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for providing excellent service. Share any personal experiences that highlight your passion for hospitality, as this role is all about creating memorable moments for guests.

✨Demonstrate Team Spirit

Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with others in previous jobs. Highlight specific examples where you contributed to a positive team environment.

✨Be Ready to Discuss Customer Service Scenarios

Prepare for questions about how you would handle various customer service situations. Think of examples from your past experiences where you went above and beyond to meet a customer's needs or resolve an issue.

✨Understand the Company Values

Familiarise yourself with BaxterStorey's core values and be ready to explain how your personal values align with theirs. This shows that you are not only interested in the job but also in being part of their culture.

General Assistant
BaxterStorey UK
B
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