Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with guests, provide exceptional hospitality, and manage front desk operations during night shifts.
- Company: The Standard is a vibrant hotel known for its cultural engagement and unique guest experiences.
- Benefits: Enjoy flexible hours, meals on duty, travel discounts, and a supportive work environment.
- Why this job: Join a dynamic team that celebrates individuality and creativity in a lively atmosphere.
- Qualifications: Customer service experience preferred; must be friendly, social, and able to handle pressure.
- Other info: Full-time role with opportunities for flexible scheduling; must be eligible to work in the UK.
The predicted salary is between 28641 - 28641 £ per year.
Night Front Desk Agent – working 4 days on 3 days off – 8.00pm through to 8am – £28,641 per annum (£13.77 per hour)
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling…
At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.
We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Night Front Desk Agent who will embody our ‘Anything but Standard’ ethos!
At the heart of our hotels are of course of people who through their vibrancy and energy bring our properties to life. We are now seeking a team of diverse and dynamic individuals that will capture the very essence of the Standard London to join our team as NightFront Desk Agents.
Your role
As a NightFront Desk Agent, you will become part of an exceptional front office team that will engage with our guests from pre-arrival, throughout the guests stay to post departure. Primarily you will provide our guests with unparalleled level of hospitality, from a seamless arrival and departure experience, to extensive reception services, assisting them with their queries and unexpressed wishes. You will help you create an environment where you will not only delight our guest, but also excite and surprise them to create the ultimate guest experience in London, that is anything but Standard!
You will of course be on hand to provide information on hotel services and most importantly, as their host, make our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high volume, high energy environment and can manage both detailed administration tasks and guest with ease.
Do you have what it takes to be a Night Front Desk Agent at The Standard, London
While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.
While prior experience in a similar role is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires. In addition to this you will also need….
- A proven background in a customer facing role, ideally gained in a similar ‘Lifestyle’ or boutique hotel sector
- A flexibility approach to working hours with the ability to work shifts including, evenings, nights and weekends. This is a fulltime role; however, we have many opportunities for those seeking a more flexible working schedule
- Have exceptional administration and organisation skills with great attention to detail
- As the world’s premier international City, you will need to be fluent in English, in addition we do of course welcome speakers of other key international languages
- Experience of using Opera PMS is advantageous
We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a NightFront Desk Agent, we’d love to hear from you!
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
Benefits Include
- Meals on Duty
- Uniform & onsite laundry service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programm
- e with Well-being service
- Worldwide Travel Discounts via The Standard Advantage platform
- Employee & Family Rates across all Standard and Bunkhouse properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
#J-18808-Ljbffr
Night Front Desk Agent employer: Standard International Management, LLC.
Contact Detail:
Standard International Management, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Agent
✨Tip Number 1
Familiarise yourself with The Standard's unique culture and ethos. Understanding their 'Anything but Standard' approach will help you connect with the team during your interview and show that you align with their values.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role requires building genuine relationships with guests, share specific examples of how you've delighted customers in previous roles to demonstrate your flair for service.
✨Tip Number 3
Be prepared to discuss your flexibility with working hours. As the position involves night shifts and weekends, showing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
If you have experience with Opera PMS or similar systems, mention it! Even if it's not a requirement, showcasing your technical skills can set you apart from other candidates.
We think you need these skills to ace Night Front Desk Agent
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Standard's unique culture and ethos. Highlight how your personality and experiences align with their 'Anything but Standard' approach in your application.
Craft a Unique CV: Instead of a traditional CV, consider a more creative format that showcases your individuality. Focus on your customer service experience and any relevant roles in lifestyle or boutique hotels, but keep it concise and engaging.
Write a Personal Cover Letter: Use your cover letter to express your passion for hospitality and your ability to create memorable guest experiences. Share specific examples of how you've delighted guests in previous roles and how you can bring that energy to The Standard.
Showcase Your Language Skills: If you speak any languages other than English, make sure to mention them in your application. This is particularly valuable in a diverse environment like The Standard, where guests come from all over the world.
How to prepare for a job interview at Standard International Management, LLC.
✨Show Your Personality
The Standard values individuality, so don't be afraid to let your personality shine through during the interview. Share personal stories that reflect your unique perspective and how it aligns with their 'Anything but Standard' ethos.
✨Demonstrate Hospitality Skills
As a Night Front Desk Agent, you'll need to provide exceptional hospitality. Prepare examples of how you've gone above and beyond for guests in previous roles, showcasing your ability to create memorable experiences.
✨Be Ready for High Energy
This role requires thriving in a high-energy environment. During the interview, express your enthusiasm for working in such settings and share experiences where you've successfully managed pressure while maintaining a positive attitude.
✨Familiarise Yourself with the Hotel's Culture
Research The Standard's culture and values before the interview. Understanding their approach to hospitality and guest engagement will help you articulate how you can contribute to their vibrant atmosphere.
