Duty Care Manager

Duty Care Manager

Guildford Full-Time No home office possible
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At a Glance

  • Tasks: Manage a vibrant community, ensuring residents live their best lives with support.
  • Company: McCarthy Stone is a leading provider of retirement living, focused on quality care.
  • Benefits: Enjoy flexible hours, life assurance, discounts, and professional training opportunities.
  • Why this job: Make a real difference in the lives of older adults while working in a supportive environment.
  • Qualifications: Experience in care, QCF Level 3 in Health and Social Care preferred.
  • Other info: Join a recognised great workplace with opportunities for personal growth.

McCarthy Stone are looking for a professional Duty Care Manager to join their team at their prestigious development, The Clockhouse in Guildford.

This is not traditional care, this is better!

Base salary: £14.47 per hour day rate and £11.82 sleeping night rate per hour plus additional pay (see below)

Hours: 25 per week (includes day and night shifts)

Our day shifts vary between 08:45 and 16:30 or between 16:15 to 09:30.

Our night shifts are from 21:30 to 09:00am

Our Duty Care Managers sleep between 23:00pm and 07:00am providing emergency support only to our homeowners throughout that period.

McCarthy Stone have a wealth of support and benefits for their staff. These include:

  • Receive an extra £1 for every hour worked from midnight Friday to midnight Sunday

  • Life assurance

  • Company pension

  • Opportunities to stay in our guest suites across all our developments UK wide

  • Discounts on apartment purchases for employees and immediate family

  • Management and leadership training and support with professional qualifications

  • 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

  • About the role:

    We are seeking a professional Duty Care Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives – in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.

    About you:

  • You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills.

  • You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification although consideration will be given to a candidate with an alternative qualifications and relevant experience.

  • Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams.

  • Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development.

  • Driven to continue to grow their skills and will want to lead by example and think on their feet.

  • Able to make a difference to the wellbeing and happiness of older people.

  • Why join?

    McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

    Could this role be the perfect job for you?

    Duty Care Manager employer: McCarthy and Stone

    McCarthy Stone is an exceptional employer, offering a supportive and enriching work environment for those passionate about enhancing the lives of independent older adults. With competitive pay, comprehensive benefits including life assurance and a company pension, and a strong commitment to employee development through management training and professional qualifications, you will find ample opportunities for personal and career growth in the beautiful setting of Guildford. Join us at The Clockhouse, where your contributions truly make a difference in our residents' lives.
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    Contact Detail:

    McCarthy and Stone Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Care Manager

    ✨Tip Number 1

    Familiarise yourself with McCarthy Stone's values and mission. Understanding their approach to care for independent older adults will help you align your responses during interviews and demonstrate your commitment to their ethos.

    ✨Tip Number 2

    Network with current or former employees of McCarthy Stone. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Duty Care Manager role.

    ✨Tip Number 3

    Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team in a care environment. Highlighting these experiences can set you apart as a strong candidate.

    ✨Tip Number 4

    Demonstrate your passion for improving the wellbeing of older adults. Be ready to discuss how you can contribute to creating a vibrant community at The Clockhouse, as this aligns closely with the responsibilities of the Duty Care Manager.

    We think you need these skills to ace Duty Care Manager

    Leadership Skills
    Communication Skills
    Organisational Skills
    Empathy and Compassion
    Problem-Solving Skills
    Experience in Health and Social Care
    QCF Level 3 in Health and Social Care (Adults)
    Ability to Coordinate Activities
    Time Management
    Teamwork
    Conflict Resolution
    Adaptability
    Attention to Detail
    Customer Service Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Care Manager position. Tailor your application to highlight how your experience aligns with their needs.

    Highlight Relevant Experience: Emphasise your experience in care or support environments. Provide specific examples of how you've positively impacted the wellbeing of older adults, showcasing your skills and qualifications.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working with older adults. Mention your QCF Level 3 qualification and any relevant training, and explain why you want to work at McCarthy Stone specifically.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

    How to prepare for a job interview at McCarthy and Stone

    ✨Show Your Passion for Care

    Make sure to express your genuine passion for working with older adults. Share personal experiences or stories that highlight your commitment to improving their quality of life.

    ✨Highlight Relevant Qualifications

    Be prepared to discuss your QCF Level 3 in Health and Social Care or any relevant qualifications. Explain how your education and experience have equipped you for the role of Duty Care Manager.

    ✨Demonstrate Organisational Skills

    Since the role requires excellent organisational skills, be ready to provide examples of how you've successfully managed tasks or coordinated activities in previous positions.

    ✨Prepare Questions About the Community

    Show your interest in the community by preparing thoughtful questions about the residents and activities at The Clockhouse. This demonstrates your eagerness to engage and contribute positively.

    Duty Care Manager
    McCarthy and Stone
    Location: Guildford
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