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For Companies At a Glance
- Tasks: Join our remote team as an Inbound Sales Advisor, assisting customers and selling products.
- Company: Work with one of the UK's leading telecommunications companies, Vodafone.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and exclusive discounts for you and your loved ones.
- Why this job: Be part of a proud team, gain career development, and access fantastic training opportunities.
- Qualifications: 6 months of customer service experience required; sales experience is a plus.
- Other info: This is a full-time, permanent role with flexible working hours.
The predicted salary is between 20400 - 29600 £ per year.
Get AI-powered advice on this job and more exclusive features.
About Us…
Working with us is more than just a job. It’s work you can feel proud of!
- Excellent starting salary of £25,480.00 plus opportunity to earn Bonus which is uncapped!
- Role is remote working
- Rotational Shift pattern. You will work 40 hrs per week between the hours of Monday – Friday 8am – 10.15pm & Saturday – Sunday 8am & 8.30pm
Job Title:
Inbound Sales Advisor Work At Home
Job Description
!Take steps towards a new career today!
About Us…
Working with us is more than just a job. It’s work you can feel proud of!
We’re looking for passionate, caring & experienced people to join our Inbound Sales team, fully remote! We are offering a fantastic opportunity to work on behalf of one of the UK’s biggest Telecommunications company!
- Excellent starting salary of £25,480.00 plus opportunity to earn Bonus which is uncapped!
- Role is remote working
- Rotational Shift pattern. You will work 40 hrs per week between the hours of Monday – Friday 8am – 10.15pm & Saturday – Sunday 8am & 8.30pm
As a Vodafone Inbound Sales Advisor, You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!
Benefits of being an Inbound Sales Advisor:
- Full training
- Fantastic Career Development opportunities and access to our fantastic Concentrix University portal
- Exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!
- Exclusive discounts on broadband, mobile, TV channels, and more, including
family & friends deals\”
What You’ll Need…
- A minimum of 6 months’ experience within a Customer Service role
- Sales experience an advantage
- Clear criminal and credit records
- Ability to provide reference within last 3 years of employment.
- Computer literate with the ability to multitask and use multiple systems at any one time.
- An ability to work as part of a great team
What are you waiting for?
We are…One Team. One Company. One Concentrix
Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Job Types: Full-time, Permanent
Pay: £25,480.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Employee discount
- Sick pay
- Store discount
Location:
UK, Work at Home, GB
Language Requirements:
Time Type:
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R1567852
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
IT Services and IT Consulting
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Inbound Sales Advisor Work At Home employer: Concentrix
Contact Detail:
Concentrix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor Work At Home
✨Tip Number 1
Familiarise yourself with the telecommunications industry, especially Vodafone's products and services. Understanding their offerings will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, particularly in handling customer inquiries and objections. Role-playing scenarios with a friend can help you refine your approach and prepare for the types of calls you might receive as an Inbound Sales Advisor.
✨Tip Number 3
Highlight your customer service experience in conversations with recruiters. Be ready to share specific examples of how you've successfully resolved customer issues or upsold products in previous roles, as this will showcase your suitability for the position.
✨Tip Number 4
Network with current or former employees of Concentrix or Vodafone on platforms like LinkedIn. They can provide valuable insights into the company culture and the role, which can help you tailor your approach during the application process.
We think you need these skills to ace Inbound Sales Advisor Work At Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. Use specific examples that demonstrate your ability to handle inbound calls and retain customers, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention why you want to work for this telecommunications company and how your skills align with their values and goals.
Highlight Relevant Skills: In your application, emphasise your computer literacy and multitasking abilities. Mention any experience you have with using multiple systems simultaneously, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Concentrix
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples from your past experiences where you went above and beyond to assist a customer, as this role heavily relies on providing excellent service.
✨Demonstrate Sales Skills
Since sales experience is an advantage, prepare to discuss any relevant sales techniques you've used in previous roles. Be ready to explain how you successfully retained customers or upsold products, as this will be crucial for the Inbound Sales Advisor position.
✨Familiarise Yourself with the Company
Research the telecommunications company you'll be representing. Understanding their products, services, and values will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various customer situations, such as dealing with complaints or persuading a customer to stay with the company. Practising these scenarios can help you feel more confident.
