Service Manager – Revenues

Service Manager – Revenues

Aberystwyth Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage billing and collection of Council Tax and Non-Domestic Rates efficiently.
  • Company: Join Team Ceredigion, a forward-thinking council focused on innovation and improvement.
  • Benefits: Enjoy flexible working, generous leave, lifestyle savings, and health packages.
  • Why this job: Be part of a dynamic team in a vibrant town, making a real impact.
  • Qualifications: No specific qualifications mentioned; enthusiasm and commitment are key.
  • Other info: Opportunity for hybrid working and flexi-time to support work-life balance.

The predicted salary is between 36000 - 60000 £ per year.

The Service Manager – Revenues is a key role responsible for the efficient and effective billing, collection, and recovery of Council Tax and Non-Domestic Rates, ensuring that income collected is maximised.

The postholder will be required to manage, control, deliver, and continually improve the Revenues Service for Ceredigion, ensuring that the Council’s statutory duties related to billing, administration, and collection of Council Tax and Non-Domestic Rates are met at all times.

This is an opportunity to join Team Ceredigion and work in a fast-paced, yet exciting environment, for a Council that challenges the norm and strives for continuous improvement and innovation in its service delivery.

Our offer to you

In exchange for your skills and commitment, we offer a range of employee benefits including flexible working, a competitive annual leave allowance, enhanced family benefits, lifestyle savings, and employee health and wellbeing packages.

We value work-life balance and support it through discretionary benefits such as:

  • Hybrid Working: subject to certain conditions, you may work from home or an office location
  • Flexi-time: hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs

More information about our employee benefits can be found on our website.

Get in touch

For further information or an informal discussion regarding this position, please contact Mrs. Ann Ireland via phone or email.

Note: We reserve the right to amend the application closing date.

What we offer

  • Work-life balance
  • Lifestyle savings scheme
  • Generous employer pension scheme
  • Cycle to work scheme
  • Learning and development opportunities

Where you\’ll work

Finance and Procurement

About the role

The Service Manager – Revenues is responsible for managing the billing, collection, and recovery of Council Tax and Non-Domestic Rates, ensuring maximisation of income.

The role involves managing and improving the Revenues Service for Ceredigion to meet statutory duties related to billing and collection.

This is an exciting opportunity to join Team Ceredigion in a dynamic environment committed to continuous improvement and innovation.

Additional Information

Aberystwyth, a lively university town and seaside resort, is known for its promenade, pier, and as the setting of the atmospheric TV drama Hinterland.

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Service Manager – Revenues employer: Ceredigion County Council

Join Team Ceredigion as a Service Manager – Revenues and experience a fulfilling career with a Council that prioritises innovation and continuous improvement. Enjoy a supportive work culture that values work-life balance, offering flexible working arrangements, generous leave allowances, and comprehensive employee benefits, all set in the vibrant and picturesque town of Aberystwyth. With ample opportunities for professional growth and development, this role is perfect for those seeking meaningful employment in a dynamic environment.
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Contact Detail:

Ceredigion County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager – Revenues

✨Tip Number 1

Familiarise yourself with the specific regulations and policies surrounding Council Tax and Non-Domestic Rates. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of Ceredigion Council, especially those in finance or revenue roles. They can provide valuable insights into the team culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss your experience with process improvement and innovation in service delivery. Highlighting specific examples where you've successfully implemented changes can set you apart from other candidates.

✨Tip Number 4

Showcase your leadership skills by preparing examples of how you've managed teams or projects in the past. The role requires effective management, so demonstrating your ability to lead and motivate others will be crucial.

We think you need these skills to ace Service Manager – Revenues

Financial Management
Billing and Collection Processes
Knowledge of Council Tax and Non-Domestic Rates
Regulatory Compliance
Data Analysis and Reporting
Customer Service Skills
Team Leadership
Process Improvement
Communication Skills
Problem-Solving Skills
Project Management
Attention to Detail
Adaptability
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Manager – Revenues position. Highlight key skills such as billing, collection, and recovery of Council Tax and Non-Domestic Rates.

Tailor Your CV: Customise your CV to reflect relevant experience in managing revenues services or similar roles. Emphasise your achievements in maximising income and improving service delivery.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your skills align with the Council's goals. Mention your commitment to continuous improvement and innovation in service delivery.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ceredigion County Council

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Service Manager – Revenues. Familiarise yourself with the billing, collection, and recovery processes for Council Tax and Non-Domestic Rates, as well as the statutory duties involved.

✨Showcase Your Management Skills

Prepare examples that demonstrate your ability to manage teams and improve services. Highlight any previous experience in a similar role where you successfully maximised income or improved operational efficiency.

✨Emphasise Continuous Improvement

Since the role focuses on innovation and continuous improvement, be ready to discuss how you've implemented changes in past positions. Share specific instances where your initiatives led to better service delivery or enhanced customer satisfaction.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, challenges faced by the Revenues Service, and the Council's vision for the future. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Manager – Revenues
Ceredigion County Council
C
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