Relief Duty Manager

Relief Duty Manager

Full-Time No home office possible
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At a Glance

  • Tasks: Support the management of a vibrant community for independent older adults.
  • Company: Join McCarthy Stone, a leading provider of retirement living solutions.
  • Benefits: Enjoy flexible hours, life assurance, and discounts on apartment purchases.
  • Why this job: Make a positive impact daily while working in a supportive and friendly environment.
  • Qualifications: Experience in care or support, preferably with a Level 3 qualification in Health and Social Care.
  • Other info: Opportunities for professional development and access to mental health support.

McCarthy Stone are looking for a professional Bank Duty Care Manager to join their team at their prestigious development, Somers Brook Court in Newport Isle of Wight.

This is not traditional care, this is better!

Base Salary : £13.56 per hour day rate and £11.44 sleeping night rate per hour plus additional pay (see below)

Hours : As and when, to be decided (includes day and night shifts)

Our day shifts vary between 08.45 and 16.30 or between 16.15 to 09.30.

Our night shifts are from 21.30 to 09.00am

Our Bank Duty Care Managers sleep between 23.00pm and 07.00am providing emergency support only to our homeowners throughout that period.

McCarthy Stone have a wealth of support and benefits for their staff. These include :

  • Receive an extra £1 for every hour worked from midnight Friday to midnight Sunday
  • Life assurance
  • Company pension
  • Opportunities to stay in our guest suites across all our developments UK wide
  • Discounts on apartment purchases for employees and immediate family
  • Management and leadership training and support with professional qualifications
  • 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role

We are seeking a professional Bank Duty Care Manager to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives – in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed.

About you

You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills.

You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification although consideration will be given to a candidate with an alternative qualification and relevant experience.

Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams.

Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development.

Driven to continue to grow their skills and will want to lead by example and think on their feet.

Able to make a difference to the wellbeing and happiness of older people.

Why join?

McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

Could this role be the perfect job for you?

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Relief Duty Manager employer: McCarthy and Stone

McCarthy Stone is an exceptional employer, offering a supportive and community-focused work environment at the beautiful Somers Brook Court in Newport, Isle of Wight. With competitive pay rates, comprehensive benefits including life assurance and a company pension, as well as opportunities for professional development and training, employees are empowered to grow while making a meaningful impact on the lives of older adults. The culture prioritises wellbeing, with access to mental health support and a commitment to fostering a vibrant community spirit.
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Contact Detail:

McCarthy and Stone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Duty Manager

✨Tip Number 1

Familiarise yourself with McCarthy Stone's values and mission. Understanding their emphasis on quality care and community support will help you align your responses during interviews, showcasing how your personal values match theirs.

✨Tip Number 2

Network with current or former employees of McCarthy Stone. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Prepare specific examples from your past experiences that demonstrate your ability to manage care environments and lead teams. Highlighting these skills will show that you're ready to take on the responsibilities of a Relief Duty Manager.

✨Tip Number 4

Research common interview questions for care management roles and practice your responses. This will help you articulate your thoughts clearly and confidently, making a strong impression during the interview process.

We think you need these skills to ace Relief Duty Manager

Leadership Skills
Customer Service Excellence
Organisational Skills
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Team Management
Health and Safety Awareness
Community Engagement
Time Management
Adaptability
Conflict Resolution
QCF Health and Social Care (Adults) Level 3 qualification or equivalent experience
Proactive Thinking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Duty Manager position. Tailor your application to highlight how your experience aligns with their needs.

Highlight Relevant Experience: Emphasise any previous experience in care or support environments. Mention specific examples where you demonstrated high-quality customer service and community support, as these are key aspects of the role.

Showcase Qualifications: If you hold a QCF Health and Social Care (Adults) Level 3 qualification or similar, make sure to mention it prominently in your CV and cover letter. If not, detail any relevant experience or alternative qualifications that demonstrate your capability.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for enhancing the wellbeing of older people. Use this opportunity to convey your warm, friendly nature and your motivation to lead and develop within the role.

How to prepare for a job interview at McCarthy and Stone

✨Show Your Passion for Care

Make sure to express your genuine interest in working with older adults. Share any personal experiences or motivations that drive your passion for providing care and support, as this will resonate well with the interviewers.

✨Demonstrate Leadership Skills

Since the role involves overseeing Care and Support teams, be prepared to discuss your leadership style. Provide examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.

✨Highlight Organisational Skills

As an organised individual, you should emphasise your ability to manage multiple tasks effectively. Discuss specific strategies you use to stay organised, especially in a fast-paced environment like a care home.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about situations where you've had to make quick decisions or handle emergencies, and be ready to explain your thought process and actions taken.

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