At a Glance
- Tasks: Join our team to manage major and complex liability insurance claims with a focus on customer service.
- Company: Sedgwick is a global leader in risk and claims administration, dedicated to making a difference.
- Benefits: Enjoy professional development, wellness benefits, and a day off for your birthday!
- Why this job: Be part of a caring culture that values diversity and offers exciting career growth opportunities.
- Qualifications: Experience in insurance claims or related fields; strong communication and analytical skills required.
- Other info: We support visa applications and encourage applicants from diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Global Privacy Policy
Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.
We want to share with you our policy to what personal information we may collect, how we may use this information and other important areas relating to your privacy and data protection. Please find below links to the policies that apply to all internet sites and applications of Sedgwick and its groups of companies.
Major & Complex Loss Liability Adjuster page is loaded
Major & Complex Loss Liability Adjuster
Apply locations Christchurch time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (28 days left to apply) job requisition id R63385
The \’Apply with SEEK\’ option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the \’Apply\’ option.
By joining Sedgwick, you\’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Major & Complex Loss Liability Adjuster
Major & Complex Loss Liability Adjuster
Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.
Calling all liability and/or property adjusters, claim handlers, brokers or lawyers wanting to take the next step in their careers as a specialist liability loss adjuster! If you’re looking for a role that will allow you to apply your existing expertise, utilise your inquisitive way of thinking, all whilst developing a long term, exciting career within a global organisation, then this may be the role you’ve been waiting for.
We have a rare opportunity to join our major and complex team as a specialist liability adjuster. The ideal candidate will have had already had experience in resolving and settling insurance claims whether that be as a broker, claims handler, lawyer or loss adjuster. We are open minded to look at anyone bringing relevant sector experience and the right personal qualities.
Desired Skills And Qualities For This Role Include
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Attainment of (or significant progression towards) chartered status as a loss adjuster or insurance professional.
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Experience in a role where the gained skillset/knowledge would translate through to the assessment, quantification and settlement of liability losses.
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A tertiary qualification in a discipline such as law, commerce, property or construction.
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An inquisitive and open mind to support the investigative aspects of the work to determine the core facts and details.
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Excellent interpersonal and communication skills, including conflict resolution and ability to put people at ease.
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A high standard of written English and numeracy, including good Word and Excel skills necessary for creating reports and calculating adjustment of claims.
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A readiness to handle any job that comes your way, large or small and can provide excellent service on a case load of claims.
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Eagerness to learn and develop yourself further professionally (including obtaining further qualifications that are company funded)
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The right to work and reside in New Zealand. We are a New Zealand Immigration accredited employer, which allows us to support visa applications under the Talent (Accredited Employer) scheme
Main Duties And Responsibilities
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Facilitating and assisting with the settlement of major and complex liability insurance claims. This includes:
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Adjuster site visits and inspections
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Discussion of circumstances of the loss with the insured and other parties
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Appointment of and liaison with industry experts
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Preparation of reports to the insurance company/client in a timely matter
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Calculation, negotiation, and delivery of settlement outcomes including attendance at Dispute Tribunals
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Recovery from responsible parties
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Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times
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Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry
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Deliver expected levels of customer service
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Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.
Benefits Of Working For Us
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Ability to learn and develop yourself further professionally through our MCL career progression pathway, Sedgwick University and external liability/law courses
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Our core role involves making a difference in people’s lives
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Working for a leading global organisation with a fantastic reputation
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We value and welcome diversity, acknowledging the strength this gives us as a team
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Great team culture with a mindset for internal career development
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Access to Employee Assistance Programme (EAP)
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Wellbeing benefits such as wellness allowance, life insurance and critical illness insurance, discounted medical insurance
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Celebrate your birthday with a day off each year
To apply, please click APPLY NOW and provide your CV and Cover Letter
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwickis an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
About Us
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
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Major & Complex Loss Liability Adjuster employer: Sedgwick Claims Management Services Ltd
Contact Detail:
Sedgwick Claims Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major & Complex Loss Liability Adjuster
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Major & Complex Loss Liability Adjuster. Understanding the nuances of claims settlement, negotiation, and report preparation will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as adjusters or in related roles. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at Sedgwick.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've successfully resolved conflicts or built relationships in previous roles. This will highlight your ability to handle sensitive situations, which is crucial for this position.
✨Tip Number 4
Research Sedgwick's core values and commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as technical skills in the hiring process.
We think you need these skills to ace Major & Complex Loss Liability Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in liability adjusting, claims handling, or related fields. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention how your background aligns with Sedgwick's values and the specific requirements of the Major & Complex Loss Liability Adjuster position.
Highlight Relevant Skills: Emphasise your interpersonal and communication skills, as well as your ability to handle complex claims. Provide examples of how you've successfully resolved disputes or managed challenging situations in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A high standard of written English is crucial for this role, so ensure your application reflects that.
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Understand the Role
Make sure you have a clear understanding of what a Major & Complex Loss Liability Adjuster does. Familiarise yourself with the key responsibilities and skills required, such as assessing and settling insurance claims, and be ready to discuss how your experience aligns with these.
✨Showcase Your Communication Skills
As this role requires excellent interpersonal skills, prepare examples that demonstrate your ability to communicate effectively, especially in conflict resolution scenarios. Think about times when you've successfully put clients at ease or navigated difficult conversations.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles in detail, particularly any experience related to liability claims, property, or law. Use specific examples to illustrate how your background makes you a strong candidate for this position.
✨Express Your Eagerness to Learn
Sedgwick values continuous professional development. Be ready to talk about your willingness to pursue further qualifications and training opportunities. This shows that you're committed to growing within the company and enhancing your skill set.