Crew Member

Crew Member

York Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers, cook burgers, and prepare fries in a fast-paced environment.
  • Company: Join Five Guys, a renowned brand known for quality food and excellent service.
  • Benefits: Enjoy flexible hours, paid breaks, free meals, and up to 28 days holiday.
  • Why this job: Be part of a fun team with exciting competitions and career growth opportunities.
  • Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit.
  • Other info: Earn bonuses, enjoy social events, and access employee discounts.

BURGERS & FRIES AND INCREDIBLE CAREERS! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986. In every restaurant, you\’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards. YOUR PAYUnder 18: £11 – £12 per hour depending on where you are located 18 and over: £12.40 – £13.45 per hour depending on where you are located REWARDSEarn As You Learn – increase your hourly rate by up to 40p Secret Shopper – a bonus which can add up to £1 per hour Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 Paid breaks Free meal on shift 28 days paid holiday (pro-rata if you\’re part-time All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKSDays out and social events Team competitions – Fry Cup and Olympics Crew member of the month and quarter Enhanced Maternity & Paternity Leave Five Guys Perks – employee discount program Awesome Five Guys Merch Pension scheme Development opportunities to grow a career with us! YOU\’LL BE ENTHUSIASTIC ABOUTPeople Quality Food Customer Service Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity WHAT YOU\’LL BE DOINGEnsuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what were famous for! We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard. You\’ll need communicate and work together as a team to get the job done. To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here! INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Over 70% of our managers have been internally promoted with many joining as a Crew Member. Five Guys isn\’t just a job – it can be a career

Crew Member employer: Five Guys

At Five Guys, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and enthusiasm thrive. With competitive pay, flexible benefits, and numerous opportunities for career advancement, including over 70% of our managers being promoted from Crew Member roles, we ensure that every employee feels valued and supported. Join us in a fast-paced environment where your contributions are recognised, and enjoy perks like paid breaks, free meals, and exciting team events.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Member

✨Tip Number 1

Familiarise yourself with Five Guys' values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.

✨Tip Number 2

Practice your customer service skills. Since the role heavily focuses on delivering excellent service, consider role-playing scenarios with friends or family to build your confidence in handling various customer interactions.

✨Tip Number 3

Be prepared to discuss your teamwork experience. Five Guys values collaboration, so think of examples from past jobs or school projects where you worked effectively as part of a team.

✨Tip Number 4

Show enthusiasm for the role and the brand. Research Five Guys' menu and their approach to food quality, and be ready to express why you're excited about the opportunity to work there during your interview.

We think you need these skills to ace Crew Member

Customer Service Skills
Teamwork
Communication Skills
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Basic Cooking Skills
Cash Handling Skills
Positive Attitude
Flexibility
Multitasking Abilities
Commitment to Quality

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and values of Five Guys. Tailor your application to highlight how your skills and experiences align with their focus on customer service and teamwork.

Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or fast-paced environments. Use clear headings and bullet points to make it easy to read, and ensure it reflects your enthusiasm for the role.

Write a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service and working in a team. Mention specific examples from your past experiences that demonstrate your ability to thrive in a dynamic environment like Five Guys.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Five Guys

✨Show Your Passion for Customer Service

Five Guys values excellent customer service, so be sure to express your enthusiasm for helping customers. Share any previous experiences where you went above and beyond to ensure a great experience for someone.

✨Demonstrate Teamwork Skills

As a Crew Member, you'll be working closely with others. Highlight your ability to communicate and collaborate effectively. You might want to share examples of how you've successfully worked in a team environment in the past.

✨Familiarise Yourself with the Menu

Knowing the menu inside out can impress your interviewers. Take some time to learn about Five Guys' offerings, including their burgers and fries, and be ready to discuss your favourites or suggest combinations.

✨Emphasise Flexibility and Adaptability

The role is fast-paced and varied, so it's important to show that you're adaptable. Be prepared to discuss situations where you've had to quickly adjust to new tasks or changes in a work environment.

Crew Member
Five Guys
Location: York
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