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For Companies At a Glance
- Tasks: Serve customers, cook burgers, and prepare fries in a fast-paced environment.
- Company: Join Five Guys, a renowned brand known for quality food and excellent service.
- Benefits: Enjoy flexible hours, paid breaks, free meals, and up to 28 days holiday.
- Why this job: Be part of a fun team with exciting competitions and career growth opportunities.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit.
- Other info: Earn bonuses, enjoy social events, and access employee discounts.
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About the Role
At Five Guys, you\’ll find talented Crew Members passionate about delivering excellent customer service and making perfect burgers and fries. The role is varied and fast-paced; you\’ll serve customers at the till, cook patties on the grill, and prepare fries. Whatever your task, you\’ll always deliver to Five Guys standards.
YOUR PAY
- Under 18: £11 – £12 per hour depending on location
- 18 and over: £12.40 – £13.45 per hour depending on location
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper bonus – up to £1 per hour
- Long service Love2Shop voucher: 5 years £, 10 years £1
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata for part-time)
- Access to Wagestream for flexible benefits
OTHER PERKS
- Social events and days out
- Team competitions like “Fry Cup” and “Olympics”
- Crew Member of the Month and Quarter awards
- Enhanced Maternity & Paternity Leave
- Employee discount program – Five Guys Perks
- Merchandise
- Pension scheme
- Career development opportunities
WHAT WE VALUE
- People, Quality Food, Customer Service
- Our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
YOUR RESPONSIBILITIES
- Deliver excellent customer service and serve perfect burgers and fries
- Work on all stations from Till to Grill as needed
- Communicate and collaborate effectively with the team
- Assist in restaurant setup and cleaning, with flexible hours and no zero-hour contracts
CAREER GROWTH
- Support and tools for career development
- Over 70% of managers promoted internally from Crew Member roles
- Five Guys offers a pathway from entry-level to management
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Familiarise yourself with Five Guys' values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Practice your customer service skills. Since the role heavily focuses on delivering excellent service, consider role-playing scenarios with friends or family to build your confidence in handling various customer interactions.
✨Tip Number 3
Be prepared to discuss your teamwork experience. Five Guys values collaboration, so think of examples from past jobs or school projects where you worked effectively as part of a team.
✨Tip Number 4
Show enthusiasm for the role and the brand. Research Five Guys' menu and their approach to food quality, and be ready to express why you're excited about the opportunity to work there during your interview.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and values of Five Guys. Tailor your application to highlight how your skills and experiences align with their focus on customer service and teamwork.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or fast-paced environments. Use clear headings and bullet points to make it easy to read, and ensure it reflects your enthusiasm for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service and working in a team. Mention specific examples from your past experiences that demonstrate your ability to thrive in a dynamic environment like Five Guys.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Customer Service
Five Guys values excellent customer service, so be sure to express your enthusiasm for helping customers. Share any previous experiences where you went above and beyond to ensure a great experience for someone.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be working closely with others. Highlight your ability to communicate and collaborate effectively. You might want to share examples of how you've successfully worked in a team environment in the past.
✨Familiarise Yourself with the Menu
Knowing the menu inside out can impress your interviewers. Take some time to learn about Five Guys' offerings, including their burgers and fries, and be ready to discuss your favourites or suggest combinations.
✨Emphasise Flexibility and Adaptability
The role is fast-paced and varied, so it's important to show that you're adaptable. Be prepared to discuss situations where you've had to quickly adjust to new tasks or changes in a work environment.
