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- Tasks: Manage sales ledger and oversee the revenue cycle, ensuring smooth billing processes.
- Company: Xplor provides cloud-based tech solutions for small and medium-sized businesses to thrive.
- Benefits: Enjoy flexible working, career growth opportunities, and mental health support.
- Why this job: Make a real impact daily while collaborating with diverse teams in a dynamic environment.
- Qualifications: AAT Level 3 preferred; experience in finance roles and strong Excel skills required.
- Other info: Hybrid work model: three days in the office, two days remote.
The predicted salary is between 28800 - 43200 £ per year.
Order to Cash Administrator, Newcastle upon Tyne
Client: Xplor
Location: Newcastle upon Tyne, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: ccdd996761bc
Job Views: 7
Posted: 15.07.2025
Expiry Date: 29.08.2025
Job Description
Company Description
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
About the opportunity
Join our Finance Vertical as Order to Cash Administrator in Newcastle to make a real impact every day. We believe that every conversation we have, every code line we write, and every interface we design is an opportunity to enrich our customers’ experiences.
Reporting to Order to Cash Assistant Manager, you will help manage the sales ledger and oversee the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to collections and revenue recognition. You will act as a bridge between finance, sales, and customer success teams, streamlining operations, maintaining data integrity, and delivering a seamless billing experience that supports scalable growth.
Responsibilities include:
- Carrying out month-end tasks within tight deadlines
- Managing sales ledger and credit control tasks
- Running month-end reporting on debt and ECL, including credit risk
- Managing mailbox and escalated queries, internal and external
- Reconciliation of month-end bank statements related to Order to Cash postings
- Contract maintenance and invoicing of customers
- Completing audit checks and tasks
- Day-to-day finance processing
- Reporting projects and process improvements to the Order to Cash Manager
- Managing escalations to the Order to Cash Manager
- Reviewing and reconciling integrations from platforms/Salesforce to Netsuite to ensure invoicing integrity
- Creating/reviewing SOPs as needed
- Approving bank payments
Location
This position offers a hybrid and flexible working model, with three days in the Newcastle office and two days working from home.
Qualifications
What makes a good candidate?
We seek curious, empathetic individuals motivated by meaningful work, aligned with our core values, positive outlook, comfortable with ambiguity, and able to thrive in a dynamic environment. We value big-picture thinkers who are tactical and strategic, aim high, and prioritize people.
Required qualifications:
- AAT Level 3 (preferred but not essential)
- Experience in a finance role, particularly in Accounts Receivable or credit control within a B2B environment
- Experience with sales ledger and bookkeeping
- Customer-centric approach with risk-based credit management
- Proficiency in Excel
- Experience with process improvement and system development
- Experience with Stripe (not essential)
- Experience in SOP development
- Excellent communication skills, tactful telephone manner
- Self-driven with resolution skills
We encourage applications from diverse backgrounds, even if you do not meet all criteria.
Additional Information
What does it mean to work for Xplor?
Our core values—Make life simple, Build for people, Move with purpose, Create lasting communities—guide us. Perks include:
- Opportunities for learning and career growth
- Collaborative environment
- 12 weeks gender-neutral paid parental leave
- Access to LinkedIn Learning and career development support
- Mental health support
- Flexible work arrangements
How to apply?
Submit your CV and cover letter, including the word \”moonshot\” at the top. Contact person: Eric Fallon, TA Partner.
More about us
We are a global SaaS platform with embedded payments, serving over 106,000 customers in various verticals across multiple regions, processing over $38 billion in payments in 2024.
Good to know
You must be legally authorized to work in the country you apply for. We do not sponsor visas. Apply through our careers portal or external job boards only. We do not use AI for hiring decisions. We value diversity and encourage all qualified individuals to apply.
We respond to every application.
Note: If you use AI tools to prepare your application, mention \”Mr Pineapple Express\” in your application and communication.
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Order to Cash Administrator employer: Xplor
Contact Detail:
Xplor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order to Cash Administrator
✨Tip Number 1
Familiarise yourself with the Order to Cash process. Understanding the end-to-end revenue cycle will help you demonstrate your knowledge during interviews and show how you can contribute to streamlining operations.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this tool is crucial for the role. Consider taking a quick online course or tutorial to enhance your abilities, especially in areas like data analysis and reporting.
✨Tip Number 3
Network with professionals in finance roles, particularly those who have experience in Accounts Receivable or credit control. Engaging with others in the field can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your customer-centric approach and any experiences you've had with risk-based credit management. Being able to articulate your strategies for managing customer relationships will set you apart from other candidates.
We think you need these skills to ace Order to Cash Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance, particularly in Accounts Receivable or credit control. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention the word 'moonshot' at the top as requested, and explain how your skills align with their core values and the responsibilities of the position.
Showcase Your Skills: Emphasise your proficiency in Excel and any experience with process improvement or system development. If you have experience with Stripe or SOP development, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Order to Cash Administrator role.
How to prepare for a job interview at Xplor
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Order to Cash Administrator. Familiarise yourself with the sales ledger, credit control tasks, and the end-to-end revenue cycle. This will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in finance roles, particularly in Accounts Receivable or credit control. Be ready to provide specific examples of how you've managed customer orders, billing processes, or resolved escalated queries in the past.
✨Highlight Your Skills
Emphasise your proficiency in Excel and any experience with process improvement or system development. If you have worked with tools like Stripe or Salesforce, mention this as it aligns with the job requirements and shows your technical capabilities.
✨Demonstrate a Customer-Centric Approach
Since the role requires a customer-centric mindset, prepare to discuss how you've handled customer interactions in the past. Share examples that showcase your empathy, communication skills, and ability to manage risk-based credit effectively.
