Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, train teams, and ensure top-notch customer service in a busy pancake restaurant.
- Company: Join Stack & Still, the UK's largest urban pancake business with a fun and dynamic dining experience.
- Benefits: Enjoy gratuities, free meals on shift, discounts for friends, and flexible pay options.
- Why this job: Be part of a unique venture with growth opportunities in a vibrant team culture.
- Qualifications: Must have server experience and a passion for delivering exceptional customer experiences.
- Other info: Perfect for those looking to kickstart their management career in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
Stack & Still are seeking exceptional shift leaders to join our team. If you are energetic, fun and focused on delivering great customer experiences, we want to hear from you! Candidates must have a track record as an exceptional server; supervisor/shift manager experience is essential.
Our food concept is simple, but our quality and delivery are not! We offer a pancake dining experience like no other. This is the UK\’s largest urban pancake business with over 200 covers, and we offer a huge customisation and a dynamic mix of savoury, sweet, gourmet, and quirky pancake dishes. We do one thing, and we do it well!
As part of the unit\’s management team, you will be expected to support the Assistant General Manager and General Manager to deliver a great customer experience every day. Our shift leaders will assist the managers on restaurant opening and closing shifts, training teams and supervising floor shifts, as well as taking sections and serving when necessary.
Shifts can be super busy, so stamina and a hands-on approach are needed while maintaining the highest customer service standards and attention to detail. We are looking for a smart individual with great organisational skills who will want to grow the company as we most certainly expand. This may be your first supervisory position, but we will look for a great track record as an exceptional server, with all the skills to become a manager of the future, as Stack & Still always have progression opportunities available.
What we offer:
- Full share of gratuities paid monthly via our Tronc System! OTE up to an extra £4.50/hr
- Every Pioneer Fed For Free on Shift
- 50% off for nominated friends and family on food
- Dynamic Pay and Discounts offered in Partnership with Wage Stream
This is the chance to be a part of a unique new venture. Apply now, telling us why you are the perfect candidate!
#J-18808-Ljbffr
Shift Leader employer: Stack & Still Ltd
Contact Detail:
Stack & Still Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Show your passion for customer service! When you get the chance to speak with us, share specific examples of how you've gone above and beyond for customers in your previous roles. This will demonstrate your commitment to delivering great experiences.
✨Tip Number 2
Highlight your leadership skills during any interactions. Even if this is your first supervisory role, discuss instances where you've taken charge or helped train new team members. We love to see potential leaders in action!
✨Tip Number 3
Familiarise yourself with our unique pancake offerings and be ready to discuss them. Showing that you've done your homework on our menu will impress us and show your enthusiasm for the role and our brand.
✨Tip Number 4
Be prepared to talk about how you handle busy shifts. Share strategies you've used in the past to maintain high service standards during peak times. We want to know you can keep your cool and lead a team effectively under pressure.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a server and any supervisory roles you've held. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your ability to deliver great customer experiences and how you can contribute to Stack & Still's unique dining concept.
Showcase Your Stamina and Hands-On Approach: Since the role requires stamina and a hands-on approach, include examples in your application that illustrate your ability to thrive in busy environments while maintaining high standards of service.
Highlight Growth Potential: Mention your desire for growth within the company. Discuss any previous experiences where you took on additional responsibilities or sought out opportunities for advancement, aligning with Stack & Still's focus on progression.
How to prepare for a job interview at Stack & Still Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Even if this is your first supervisory role, highlight any experiences where you've taken charge or led a team. Discuss how you can support the management team and contribute to a positive work environment.
✨Prepare for a Fast-Paced Environment
Since shifts can get super busy, be ready to discuss how you handle pressure and maintain high standards of service. Share strategies you use to stay organised and efficient during peak times.
✨Emphasise Your Adaptability
Talk about your ability to adapt to different situations, especially in a dynamic setting like Stack & Still. Mention any experiences where you've successfully adjusted to changes or challenges in the workplace.
