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- Tasks: Lead shifts, train teams, and ensure top-notch customer service in a busy pancake restaurant.
- Company: Join Stack & Still, the UK's largest urban pancake business with a fun and dynamic dining experience.
- Benefits: Enjoy gratuities, free meals on shift, discounts for friends, and flexible pay options.
- Why this job: Be part of a unique venture with growth opportunities in a vibrant team culture.
- Qualifications: Must have server experience and a passion for delivering exceptional customer experiences.
- Other info: Perfect for those looking to kickstart their management career in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
Salary & Benefits:
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Competitive pay + OTE up to £4.50/hr extra via Tronc system
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Free meals while on shift
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50% off for nominated friends & family
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Dynamic pay & discounts through Wage Stream
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Real career progression in a rapidly expanding business
About Us:
Stack & Still is the UK’s largest urban pancake business, serving over 200 covers with a menu full of sweet, savoury, gourmet, and quirky pancakes. We do one thing, and we do it brilliantly! Our mission is simple: deliver incredible pancakes and unforgettable customer experiences every single day.
The Role:
We’re looking for shift leadersto join our vibrant team. If you’re energetic, organised, and passionate about hospitality, this is your chance to grow with us. As part of the management team, you’ll:
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Lead floor shifts and take sections when needed
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Support opening and closing procedures
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Train, motivate, and develop the team
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Maintain high customer service standards, even during the busiest shifts
This could be your first step into management or the next step if you’re already leading a team.
What We’re Looking For:
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Proven track record as an exceptional server
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Previous supervisory or shift management experience
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Hands-on approach, stamina, and attention to detail
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Organised, smart, and motivated to grow with the company
Why You’ll Love Working With Us:
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Be part of a unique, dynamic, and expanding brand
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Real opportunities for career progression
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A fun, supportive team environment
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Enjoy pancakes while you work (and after!)
How to Apply:
If you’re ready to lead, inspire, and grow with the UK’s most exciting pancake brand, apply now and tell us why you’re the perfect fit!
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Shift Leader employer: Stack & Still Ltd
Contact Detail:
Stack & Still Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Show your passion for customer service! When you get the chance to speak with us, share specific examples of how you've gone above and beyond for customers in your previous roles. This will demonstrate your commitment to delivering great experiences.
✨Tip Number 2
Highlight your leadership skills during any interactions. Even if this is your first supervisory role, discuss instances where you've taken charge or helped train new team members. We love to see potential leaders in action!
✨Tip Number 3
Familiarise yourself with our unique pancake offerings and be ready to discuss them. Showing that you've done your homework on our menu will impress us and show your enthusiasm for the role and our brand.
✨Tip Number 4
Be prepared to talk about how you handle busy shifts. Share strategies you've used in the past to maintain high service standards during peak times. We want to know you can keep your cool and lead a team effectively under pressure.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a server and any supervisory roles you've held. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your ability to deliver great customer experiences and how you can contribute to Stack & Still's unique dining concept.
Showcase Your Stamina and Hands-On Approach: Since the role requires stamina and a hands-on approach, include examples in your application that illustrate your ability to thrive in busy environments while maintaining high standards of service.
Highlight Growth Potential: Mention your desire for growth within the company. Discuss any previous experiences where you took on additional responsibilities or sought out opportunities for advancement, aligning with Stack & Still's focus on progression.
How to prepare for a job interview at Stack & Still Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Even if this is your first supervisory role, highlight any experiences where you've taken charge or led a team. Discuss how you can support the management team and contribute to a positive work environment.
✨Prepare for a Fast-Paced Environment
Since shifts can get super busy, be ready to discuss how you handle pressure and maintain high standards of service. Share strategies you use to stay organised and efficient during peak times.
✨Emphasise Your Adaptability
Talk about your ability to adapt to different situations, especially in a dynamic setting like Stack & Still. Mention any experiences where you've successfully adjusted to changes or challenges in the workplace.
