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- Tasks: Manage a vibrant community for seniors, ensuring safety and promoting independence.
- Company: Join Runnymede, a progressive council dedicated to improving services and community well-being.
- Benefits: Enjoy 28 days of leave, excellent pension, free parking, and training opportunities.
- Why this job: Make a real impact in residents' lives while working in a supportive and innovative environment.
- Qualifications: Strong communication skills and empathy for older adults are essential; experience in housing is a plus.
- Other info: Flexible work options available; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dynamic, enthusiastic and empathetic person to join our Housing team.
As an IRL Manager you will deliver a high quality service to residents in one of our five Independent Retirement Living Housing schemes in New Haw. You will be responsible for providing a safe and secure environment for residents whilst promoting independence and encouraging social engagement. You will be the key contact for residents to assist with their enquiries and be responsible for creating a welcoming and supportive environment.
You will develop social activities at the scheme; build professional relationships with residents, their families and the Council’s partner agencies; and work within the tenancy services team to delivery an excellent service and contribute to the improvement of customer satisfaction.
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enjoy working with people and developing successful professional relationships with tenants, colleagues and external agencies.
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have excellent communication skills, as the role requires you to liaise with residents, their families, colleagues, and external agencies to ensure their individual needs are met.
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understand the needs of older people so you can provide support, advice, assistance and promote choices to enable residents to continue to live independently within their local community.
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be able to work on your own and use your initiative to deal with difficult situations, and work as part of a wider IRL and tenancy services team
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be familiar with safeguarding and domestic abuse procedures
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.
You will be working within our tenancy services team within the housing directorate, committed to providing a high quality and professional landlord service, delivering estate services and providing excellent customer services.
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Opportunities for working from home depending on service need.
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28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
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Excellent Pension Scheme
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Free Parking
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Training and development opportunities
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Payment of one professional membership per annum
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Cycle to work + further related discounts
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Season ticket loan
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Health and Dental insurance plan after 3 years’ service
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Mileage allowance
For more information on the role and to apply please visit:
Please ensure you complete all sections on the online form and evidence how you meet the requirements of the role in your personal statement. Please note, CVs on their own will not be accepted.
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at or on 01932 425516 who will be able to assist you.
For an informal chat about this role please contact Donnalyn Dunn, Senior IRL Manager by emailing .
Closing Date: Sunday 9 February 2025
Independent Retired Living Manager employer: Runnymede Borough Council
Contact Detail:
Runnymede Borough Council Recruiting Team
+441932425516
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Retired Living Manager
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by older adults. This will help you demonstrate your understanding of their requirements during the interview, showcasing your empathy and ability to promote independence.
✨Tip Number 2
Highlight any previous experience you have in community engagement or social activities. Be prepared to discuss how you can create a welcoming environment and develop social programs that encourage resident participation.
✨Tip Number 3
Prepare examples of how you've successfully built professional relationships in past roles. This could include working with families, colleagues, or external agencies, as strong communication skills are essential for this position.
✨Tip Number 4
Research safeguarding and domestic abuse procedures relevant to the role. Being knowledgeable about these topics will not only show your commitment to resident safety but also your readiness to handle sensitive situations effectively.
We think you need these skills to ace Independent Retired Living Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Independent Retired Living Manager position. Make sure you understand the key responsibilities and the qualities they are looking for in a candidate.
Craft Your Personal Statement: Since CVs alone will not be accepted, focus on writing a compelling personal statement. Highlight your experience working with older people, your communication skills, and how you can promote independence and social engagement among residents.
Provide Evidence: In your personal statement, provide specific examples of how you meet the requirements of the role. Discuss your previous experiences that demonstrate your ability to build professional relationships and handle difficult situations.
Complete the Online Form: Ensure that you fill out all sections of the online application form completely. Double-check for any errors or missing information before submitting your application to make a strong impression.
How to prepare for a job interview at Runnymede Borough Council
✨Show Your Empathy
As an Independent Retired Living Manager, empathy is key. Be prepared to share examples of how you've supported older individuals in the past, demonstrating your understanding of their needs and how you can promote their independence.
✨Highlight Communication Skills
Excellent communication is crucial for this role. During the interview, emphasize your ability to liaise effectively with residents, families, and external agencies. Consider discussing specific situations where your communication skills made a positive impact.
✨Demonstrate Initiative
The role requires someone who can work independently and handle difficult situations. Prepare to discuss instances where you've taken the initiative to solve problems or improve services, showcasing your proactive approach.
✨Familiarize Yourself with Safeguarding Procedures
Understanding safeguarding and domestic abuse procedures is essential. Make sure to review these topics before your interview and be ready to discuss how you would apply this knowledge in your role to ensure resident safety.
