Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Parcel Porter, managing deliveries and assisting residents at the iconic Television Centre.
- Company: Portico is a vibrant company that values hard work, diversity, and fun in the workplace.
- Benefits: Enjoy great perks like a generous holiday allowance, pension contributions, and discounts at popular retailers.
- Why this job: Be part of a dynamic team where your efforts directly enhance residents' experiences in luxury living.
- Qualifications: We're looking for multitaskers with excellent customer service skills and a passion for exceeding expectations.
- Other info: Work 40 hours a week, Monday to Friday, with a competitive salary of £30,015 per annum.
The predicted salary is between 25000 - 35000 £ per year.
Company Description
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.
Job Description
Portico is seeking an experienced Parcel Porter to join our team based at the iconic Television Centre in White City. This Grade II listed building has been converted into luxury residences. Onsite amenities include the renowned Endo at the Rotunda restaurant and a gym wellness area managed by Soho House exclusively for residents and members.
Responsibilities include:
- Receiving parcels and registering them in the system
- Organizing parcels on the shelves behind the concierge desk
- Delivering or assisting with the delivery of large/heavy packages directly to apartments
- Delivering parcels to residents’ apartments upon request, subject to availability
- Handing over parcels to residents at the concierge desk
- Releasing emergency keys according to procedures
- Performing meter readings at residents’ requests
- Making reservations for property facilities (Meeting Room, Screening Room, Parking)
Hours: 40 hours per week, shifts from 9am-6pm, Monday to Friday.
Salary: £30,015 per annum
Qualifications
The ideal candidate must be capable of multitasking and willing to go the extra mile to exceed residents’ expectations. Our concierge team ensures all parcels are logged, requests are followed through promptly, with strong attention to detail and excellent customer service skills.
Additional Information
What’s in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline offering counselling & information services
- Access to Choices, our discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more
- Training Academy with development opportunities
#J-18808-Ljbffr
Parcel Porter employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcel Porter
✨Tip Number 1
Familiarise yourself with the Television Centre and its amenities. Knowing the layout and services available will help you stand out during the interview, as you can demonstrate your understanding of the environment you'll be working in.
✨Tip Number 2
Highlight your customer service skills in conversations with our team. Since the role involves direct interaction with residents, showcasing your ability to handle requests and exceed expectations will make a positive impression.
✨Tip Number 3
Prepare to discuss your multitasking abilities. The role requires managing multiple parcels and requests simultaneously, so sharing examples from your past experiences where you've successfully juggled tasks will be beneficial.
✨Tip Number 4
Engage with our company culture. Research Portico's values and be ready to express how your personal work ethic aligns with our commitment to hard work, dedication, and fun in the workplace.
We think you need these skills to ace Parcel Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Parcel Porter position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles, particularly focusing on customer service and multitasking abilities. Use bullet points for clarity and include specific achievements where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company culture at Portico. Mention how your skills and experiences make you a great fit for the team, and don’t forget to convey your willingness to go the extra mile for residents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Parcel Porter role.
How to prepare for a job interview at Portico
✨Show Your Customer Service Skills
As a Parcel Porter, you'll be interacting with residents regularly. Highlight your previous experience in customer service and provide examples of how you've gone above and beyond to meet customer needs.
✨Demonstrate Multitasking Abilities
The role requires juggling multiple tasks at once. Be prepared to discuss situations where you've successfully managed several responsibilities simultaneously, showcasing your organisational skills.
✨Familiarise Yourself with the Company Culture
Portico values a fun and engaging work environment. Research their culture and be ready to discuss how you align with their values of hard work, dedication, and diversity during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to parcel handling or customer interactions, and prepare to explain how you would handle them effectively.
