Outpatient Booking Coordinator

Outpatient Booking Coordinator

Truro Full-Time 28800 - 43200 £ / year (est.) No home office possible
R

At a Glance

  • Tasks: Coordinate patient bookings and ensure clinics run smoothly.
  • Company: Join the Royal Cornwall NHS Trust, dedicated to quality healthcare.
  • Benefits: Enjoy a supportive team environment with opportunities for growth.
  • Why this job: Make a real impact in patient care while developing your skills.
  • Qualifications: Strong communication skills and attention to detail are essential.
  • Other info: Flexible working hours and a chance to work independently or in a team.

The predicted salary is between 28800 - 43200 £ per year.

Duties will include but not limited to making sure new patient appointments are booked on PAS within the target time, ensuring all outpatient clinics are fully utilized and cancelled slots filled effectively, assisting with any clinic prep and making sure clinics are appropriately covered.

The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently, The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. Attention to detail is crucial.

To process referrals in line with policies and procedures which will guarantee funding to the Trust

You will need to have excellent communication skills and be able to work in a calm, logical and methodical way. You must be able to multi-task whilst dealing with frequent interruptions, whilst always maintaining patient confidentiality.

Sunrise Centre

Truro

TR13LQ, https://www.royalcornwall.nhs.uk/ (Opens in a new tab), Julie Lorton

julie.lorton@nhs.net

07768232726

Outpatient Booking Coordinator employer: Royal Cornwall Hospitals Trust

At the Royal Cornwall NHS Trust, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and communication. As an Outpatient Booking Coordinator in Truro, you will benefit from opportunities for professional growth, a commitment to employee well-being, and the chance to make a meaningful impact in patient care. Join us in a vibrant community where your contributions are recognized and appreciated.
R

Contact Detail:

Royal Cornwall Hospitals Trust Recruiting Team

+447768232726

julie.lorton@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Outpatient Booking Coordinator

✨Tip Number 1

Familiarize yourself with the Patient Administration System (PAS) before applying. Understanding how to navigate this system will give you a significant advantage during the interview process.

✨Tip Number 2

Highlight your experience in managing appointments and scheduling in your discussions. Be ready to share specific examples of how you've effectively filled cancelled slots or managed clinic prep in previous roles.

✨Tip Number 3

Demonstrate your communication skills by preparing to discuss how you handle interruptions and maintain patient confidentiality. Think of scenarios where you successfully managed multiple tasks while ensuring data quality.

✨Tip Number 4

Show your flexibility and organizational skills by providing examples of how you've adapted to changing situations in past jobs. This will reassure us that you can thrive in a dynamic outpatient environment.

We think you need these skills to ace Outpatient Booking Coordinator

Excellent Communication Skills
Organizational Skills
Attention to Detail
Data Quality Assurance
Multi-tasking Abilities
Teamwork
Independent Work Capability
Calm and Methodical Approach
Flexibility
Patient Confidentiality Awareness
Time Management
Problem-Solving Skills
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Outpatient Booking Coordinator position. Make sure you understand the key responsibilities and required skills, such as communication, organization, and attention to detail.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your ability to manage appointments, work independently or as part of a team, and maintain data quality.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains how your background makes you a suitable candidate. Mention specific examples of your organizational skills and ability to handle multiple tasks effectively.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Royal Cornwall Hospitals Trust

✨Show Your Organizational Skills

As an Outpatient Booking Coordinator, being well-organized is key. Prepare examples from your past experiences where you successfully managed multiple tasks or appointments simultaneously. This will demonstrate your ability to handle the demands of the role.

✨Highlight Your Communication Abilities

Excellent communication skills are essential for this position. Be ready to discuss how you've effectively communicated with patients and team members in previous roles. Consider sharing specific instances where your communication made a positive impact.

✨Emphasize Attention to Detail

Attention to detail is crucial in this role. Prepare to discuss how you ensure data accuracy and quality in your work. You might want to mention any systems or processes you use to double-check information.

✨Demonstrate Flexibility and Teamwork

The job requires a flexible approach and the ability to work both independently and as part of a team. Think of examples that showcase your adaptability and how you've collaborated with others to achieve common goals.

Outpatient Booking Coordinator
Royal Cornwall Hospitals Trust
R
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