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- Tasks: Inspire customers to find their perfect furniture while delivering exceptional service.
- Company: Join Sterling Home, a family-owned Scottish business with over 50 years of experience in quality furniture.
- Benefits: Enjoy 30% staff discount, career growth opportunities, and 30 days paid holiday.
- Why this job: Be part of a dynamic team that values creativity, customer satisfaction, and personal growth.
- Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork.
- Other info: Application process is simple, with feedback within 7 working days.
The predicted salary is between 19800 - 26700 £ per year.
Location London Road, Glasgow Salary £23,809 plus commission (OTE up to £45k) Application Deadline Thursday, July 31, 2025 Job Summary
Role:Furniture Sales Associate
Location:Glasgow
Salary:Competitive base salary of £23,810 (based on FT hours), with the potential to earn up to £45k+ OTE
Hours:Full-time
Contract:Permanent
Start date:ASAP
Join Our Team at Sterling Home in one of our Aberdeen Store, as a Furniture Sales Associate!
About Us:
Sterling Home is a proud family-owned Scottish business, renowned for offering an exceptional selection of quality furniture, homewares, and interior design solutions. Established in 1973 by George Knowles Snr., the company began its journey in an old mill in Tillicoultry, Central Scotland. Over the past 50 years, Sterling Home has grown into one of Scotland’s largest and most diverse family-run retailers in the furniture and homewares industry.
With stores across Scotland, including locations in Tillicoultry, Glasgow, Aberdeen, Edinburgh, Dunfermline, and Uddingston, we are proud to be part of the Sterling Furniture Group, which also includes Forrest, Anderson & England, and Buicks.
Our team is dedicated to inspiring and delighting our customers with exceptional design and outstanding service!
As we look ahead to an exciting 2025, this is your opportunity to be part of our journey and help shape the next chapter of our success!
The Role:
The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.
We are looking for someone who:
Naturally prioritises the customer experience, instinctively putting their needs first
Demonstrates meticulous attention to detail, essential when handling bespoke orders
Brings energy and initiative to every task, thriving both independently and in a team
Reliable, polished, and warmly professional – always arriving with a smile
Engages with ease – an attentive listener and confident communicator who builds trust with customers and colleagues
Thinks on their feet, approaching challenges with calm and clarity
About us
Our Ambition
For over 50 years, we\’ve been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business—it’s a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes.
Our Vision
In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland\’s largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget.
Our Products
Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organized by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease.
Our Stores
Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience.
Sterling Home: quality, family, and inspiration under one roof.
Benefits
Here’s what you can look forward to are our new Sterling Home colleague:
Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
Career Growth: Unlock development opportunities and grow your career with us.
Secure Your Future: Boost your pension for a brighter tomorrow.
Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our SAGE Benefits portal.
Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
Convenient Perks: Free parking at all locations and complimentary electric car charging points.
Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.
How to apply & next steps
Excited to be part of our team?
If you\’re ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!
We understand that searching for a new opportunity can be challenging, so we’ve made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome – whether that’s inviting you to a pre-screen interview or letting you know that your experience isn\’t quite the right fit for us at this time.
We are committed to responding to all applications within 7 working days, no matter the outcome.
Our recruitment process is straightforward:
Submit your CV.
You’ll be notified whether you’ve made it to the next stage – a pre-screen telephone interview, where we’ll share more details about the role and learn about your experience and what you\’re looking for.
If you move forward, the final step is a face-to-face interview with a Store Manager.
APPLY NOWto join our team as a Furniture Sales Associate and embark on a rewarding career journey with Sterling Home.
At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You\’ll have the opportunity to be part of a dynamic team dedicated to growth, excellence and innovation.
Please note, given the potential for a high volume of applicants, this vacancy may close sooner than expected. To ensure you’re considered for this exciting opportunity, we encourage you to submit your application at your earliest convenience.
Sterling Home
Inclusion & Diversity
Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people – our mission is to foster positive relationships with colleagues and customers so we can learn from one another & grow together.
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Furniture Sales Associate (Full-Time) employer: Sterling Furniture
Contact Detail:
Sterling Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Associate (Full-Time)
✨Tip Number 1
Familiarise yourself with Sterling Home's product range and values. Understanding their commitment to quality and customer service will help you connect with potential customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations about furniture and home design. This will not only boost your confidence but also prepare you to effectively listen to and address customer needs.
✨Tip Number 3
Visit a Sterling Home store before your interview to observe the sales associates in action. Take note of their approach to customer interactions and the way they showcase products, as this can provide valuable insights for your own performance.
✨Tip Number 4
Network with current or former employees of Sterling Home on platforms like LinkedIn. They can offer insider tips about the company culture and what it takes to succeed as a Furniture Sales Associate.
We think you need these skills to ace Furniture Sales Associate (Full-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you engaged with customers, particularly in retail or furniture sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for furniture and home design. Mention why you want to work at Sterling Home specifically and how your values align with their family-oriented approach.
Highlight Key Skills: In your application, focus on skills that are essential for the role, such as communication, attention to detail, and the ability to build rapport with customers. Use specific examples to demonstrate these skills.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Sterling Furniture
✨Know the Company
Before your interview, take some time to research Sterling Home. Understand their history, values, and product offerings. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Furniture Sales Associate, customer experience is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to listen, engage, and build trust with clients.
✨Demonstrate Attention to Detail
Since the role involves handling bespoke orders, be ready to discuss how you ensure accuracy and attention to detail in your work. Share specific instances where your meticulous nature led to positive outcomes.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or the company's future plans. This shows your enthusiasm and helps you assess if it's the right fit for you.
