Retail Manager – Used Cars

Retail Manager – Used Cars

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic sales team and deliver top-notch customer service in luxury car sales.
  • Company: Join H.R. Owen, the UK's premier luxury automotive dealer group.
  • Benefits: Enjoy a competitive salary, career growth opportunities, and a vibrant work culture.
  • Why this job: Be part of a prestigious brand, working with the best cars and a passionate team.
  • Qualifications: Previous Sales Manager experience in premium vehicles and strong communication skills required.
  • Other info: A passion for luxury and knowledge of finance in the automotive industry is essential.

The predicted salary is between 43200 - 72000 £ per year.

H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Retail Manager to work with Bentley, Surrey. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service, with a focus on meeting or exceeding sales targets, and leading and developing the sales team. We sell only the best cars in the world, and we’re seeking only the best candidates.

The Bentley Retail Manager will work with a variety of used Bentley vehicles, so will need an encyclopaedic knowledge of the entire range, as well as competitor products. Ensuring a proper sales process is maintained is a given, but the right candidate will also be able to develop and maintain relationships with colleagues, manufacturers, their finance companies and other finance companies. We’re looking for someone who’s able to think a little outside of the box.

The type of person we are looking for:

  • You will have previous Sales Manager experience with a prestige or premium vehicle brand, with a proven track record of sales success.
  • You will be proactive and able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
  • You will have knowledge of finance, general insurance and other products relating to the automotive industry.
  • You will be able communicate effectively with sales staff to ensure maximum commitment and motivation, and ensure the efficient achievement of objectives.
  • You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
  • You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
  • You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.

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Retail Manager – Used Cars employer: H.R. Owen Head Office

H.R. Owen is an exceptional employer, offering a dynamic work environment in the heart of Surrey, where luxury meets innovation. With a strong focus on employee development and a culture that celebrates excellence, we provide our Retail Managers with unparalleled opportunities to grow their careers while working with some of the world's most prestigious automotive brands. Our commitment to outstanding customer service and teamwork ensures that every team member feels valued and empowered to achieve their best.
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Contact Detail:

H.R. Owen Head Office Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager – Used Cars

Tip Number 1

Familiarise yourself with the Bentley brand and its competitors. Understanding the unique selling points of Bentley vehicles and how they compare to other luxury brands will give you an edge in interviews and discussions.

Tip Number 2

Showcase your sales achievements in previous roles. Be prepared to discuss specific examples of how you've met or exceeded sales targets, as this will demonstrate your capability to deliver results in a similar environment.

Tip Number 3

Network within the luxury automotive industry. Attend events or join online forums where you can connect with professionals in the field. This can provide valuable insights and potentially lead to referrals.

Tip Number 4

Prepare to discuss your leadership style. Since the role involves leading a sales team, think about how you motivate and develop others, and be ready to share examples of successful team management from your past experiences.

We think you need these skills to ace Retail Manager – Used Cars

Customer Service Excellence
Sales Management
Team Leadership
Automotive Knowledge
Relationship Building
Sales Process Management
Problem-Solving Skills
Attention to Detail
Multitasking
Finance Knowledge
Insurance Knowledge
Effective Communication
Motivational Skills
Microsoft Office Proficiency
Interpersonal Skills
Passion for Luxury Brands

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Manager for used cars at H.R. Owen. Familiarise yourself with the luxury automotive market and the specific requirements mentioned in the job description.

Tailor Your CV: Highlight your previous experience as a Sales Manager, especially within the prestige or premium vehicle sector. Emphasise your sales achievements, leadership skills, and any relevant knowledge of finance and insurance products in the automotive industry.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury automotive industry. Discuss how your proactive approach and innovative problem-solving skills align with the company's values and the expectations for the Retail Manager role.

Showcase Your Interpersonal Skills: In your application, provide examples of how you've effectively communicated and motivated sales teams in the past. Highlight your ability to build relationships with colleagues and clients, as this is crucial for the role.

How to prepare for a job interview at H.R. Owen Head Office

Showcase Your Sales Success

Be prepared to discuss your previous sales achievements in detail. Highlight specific examples where you exceeded targets, and explain the strategies you used to achieve these results. This will demonstrate your capability and experience in a similar role.

Demonstrate Industry Knowledge

Familiarise yourself with the Bentley range and its competitors. During the interview, be ready to discuss the unique selling points of these vehicles and how they compare to others in the luxury market. This shows your passion for the industry and your commitment to providing excellent customer service.

Emphasise Relationship Building Skills

Prepare examples of how you've successfully built and maintained relationships with colleagues, manufacturers, and finance companies. This is crucial for the Retail Manager role, so showcasing your interpersonal skills will set you apart from other candidates.

Exhibit Problem-Solving Abilities

Think of instances where you've faced challenges in your previous roles and how you overcame them. Be ready to discuss innovative solutions you've implemented, as this aligns with the company's desire for someone who can think outside the box.

Retail Manager – Used Cars
H.R. Owen Head Office
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