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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond, dedicated to enhancing every journey.
- Benefits: Enjoy employee discounts, paid leave, and wellness support for your physical and mental health.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Must provide 5 years of references and pass a background check.
The predicted salary is between 24000 - 36000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Full Time Mornings Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Mornings Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond, as this will demonstrate your passion for customer satisfaction.
✨Tip Number 3
Showcase your teamwork skills by discussing previous experiences where you collaborated effectively with colleagues. Highlighting your ability to work well in a team will resonate with WHSmith's emphasis on supporting one another.
✨Tip Number 4
Be ready to discuss your adaptability and how you've met changing demands in previous roles. WHSmith values flexibility, so sharing relevant experiences will demonstrate that you're a great fit for their dynamic environment.
We think you need these skills to ace Full Time Mornings Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or retail, and include specific examples of how you've delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work both independently and as part of a team. Mention your adaptability and motivation to meet company goals, as these are important traits for WHSmith.
Prepare for Background Checks: Since the role requires a Criminal Records Bureau Check and 5 years of continuous references, gather all necessary documentation early. Ensure you have your photographic ID ready and prepare a list of your employment or education references without gaps.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you supported colleagues or contributed to a team goal.
✨Prepare for Questions on Adaptability
WHSmith looks for candidates who can adapt to changing situations. Think of instances where you had to adjust your approach in a fast-paced environment and be ready to share those stories during the interview.
✨Understand the Importance of Store Standards
Familiarise yourself with the significance of maintaining high store standards. Be ready to discuss how you would ensure the store remains tidy and inviting, as well as your understanding of visual merchandising.
