Housing Support Officer
Housing Support Officer

Housing Support Officer

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support asylum seekers through their application process, providing practical and emotional assistance.
  • Company: Join a dedicated team focused on helping vulnerable individuals navigate their rights.
  • Benefits: Enjoy a rewarding role with opportunities for personal growth and development.
  • Why this job: Make a real difference in people's lives while working in a dynamic and supportive environment.
  • Qualifications: Experience with diverse client groups and understanding of safeguarding is essential.
  • Other info: Every day brings new challenges and rewards in this fulfilling position.

The predicted salary is between 28800 - 43200 £ per year.

About the Role

We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused.

Role Criteria :

  • Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
  • Provide practical and emotional support to individuals and families
  • Identify needs and put in place support packages to promote independence
  • Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours
  • Carry out risk assessments and maintain accurate records for audits and compliance
  • Communicate effectively with colleagues, service users, local authorities, and partner organisations
  • Maintain professional boundaries while being approachable, empathetic, and supportive
  • Work independently, showing resilience and initiative
  • Flexible and willing to travel between sites
  • Hold a full UK driving licence

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Company Vehicle and Fuel Card
  • Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

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Housing Support Officer employer: Mears

As a Housing Support Officer with us, you will be part of a compassionate and dedicated team that values resilience and empathy in supporting asylum seekers through their application process. Our inclusive work culture fosters personal and professional growth, offering ongoing training and development opportunities to enhance your skills while making a meaningful impact in the community. Located in a vibrant area, we provide a supportive environment where every day brings new challenges and rewards, ensuring that you feel valued and fulfilled in your role.
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Contact Detail:

Mears Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Officer

✨Tip Number 1

Familiarise yourself with the asylum application process and the specific challenges faced by asylum seekers. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals already working in housing support or related fields. Attend relevant workshops or seminars to connect with others who share your passion for helping vulnerable groups, as this can lead to valuable insights and potential referrals.

✨Tip Number 3

Demonstrate your empathy and resilience through real-life examples. Prepare stories that showcase how you've supported individuals in challenging situations, as this will highlight your suitability for the role and resonate with the values of our team.

✨Tip Number 4

Research StudySmarter and our mission to support asylum seekers. Understanding our values and goals will enable you to tailor your approach and show how you align with our vision during any discussions or interviews.

We think you need these skills to ace Housing Support Officer

Empathy
Resilience
Effective Communication
Understanding of Safeguarding
Experience with Vulnerable Populations
Record Keeping
Risk Assessment
Ability to Work Independently
Problem-Solving Skills
Interpersonal Skills
Monitoring Wellbeing
Support Needs Assessment
Approachability
Trustworthiness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Support Officer. Highlight key skills such as empathy, resilience, and experience with vulnerable groups in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work with asylum seekers, safeguarding, or mental health support to demonstrate your suitability for the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals. Use specific examples from your past experiences to illustrate how you meet the criteria outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Mears

✨Show Your Empathy

As a Housing Support Officer, empathy is key. Be prepared to share examples from your past experiences where you demonstrated understanding and compassion towards vulnerable individuals. This will show that you can connect with service users on a personal level.

✨Highlight Relevant Experience

Make sure to discuss any previous work with diverse client groups or in safeguarding roles. Highlight specific situations where you successfully supported individuals through challenging times, as this aligns closely with the job requirements.

✨Demonstrate Resilience

This role can be challenging, so it's important to convey your resilience. Share stories of how you've handled difficult situations in the past, focusing on your ability to maintain professionalism and support others despite challenges.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Practice responding to hypothetical scenarios related to safeguarding and welfare issues, as this will showcase your critical thinking and decision-making abilities.

Housing Support Officer
Mears
Location: Glasgow
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  • Housing Support Officer

    Glasgow
    Full-Time
    28800 - 43200 £ / year (est.)
  • M

    Mears

    1000+
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