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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a smooth experience at our luxury hotel.
- Company: Join 4C Group, a global leader in hospitality with a focus on sustainability and community impact.
- Benefits: Enjoy flexible hours, staff discounts, health plans, and continuous learning opportunities.
- Why this job: Be part of a wellness-focused team in a stunning riverside location, enhancing guest experiences daily.
- Qualifications: Bring a positive attitude, flexibility, and a welcoming personality; no prior experience needed!
- Other info: Opportunity to attend social events and be part of a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
Night Front Desk Agent at Canopy by Hilton London City
We have exciting opportunities for Guest Service enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together!
Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating memories for our guests.
About you
You are passionate about creating EPIC guests experiences, in particular:
- You love to meet, greet, and serve all sorts of people
- Passionate about all things Guest experience
- Are in love with the happenings in our neighborhood
- Always look at ways to serve and surprise each guests
- You are flexible, approachable, and sociable in nature.
- Previous night position experience is a plus!
- You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates.
About the hotel
Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward.The hotel has 340 bedrooms and is the first under Hilton’s Canopy Brand in the UK.
Canopy by Hilton London City is part of 4C Group. 4C Group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.
What We Offer our Enthusiasts:
- Employee and Friends & Family rates across Hilton Hotels & 4C Group Hotels worldwide
- F&B Discounts of up to 50% in our Canopy London City Restaurants & Bars
- Birthday bonus! £50 or 1 Day Holiday!
- Free Access to Perkbox Platform to enjoy amazing deals and discounts from retails, entertainment, and travels up to 30% & 50%
- Free medical healthcare plans (Health Cash Plans) give access to free medical care such: Dentist, Optic and Physio
- Recruit a friend scheme
- Cycle to work scheme tax-free and Tech scheme
- Workplace pension scheme
- Free Access to Hospitality Action services (Financial, legal, and mental health support)
- Free Uniform Provided and Meals
- Continuous Learning & Development opportunities with the best recognized UK and US institutes such as E-Cornel, LinkedIn Learning and Hilton University
- Amazing Recognition Awards Program and social events to keep you connected with Canopy London City and our EPIC Team!
(Terms and Condition apply to all benefits)
If you feel you have all the skills and experience mentioned above, then please apply to join the Canopy by Hilton London City Collaborative!
4C Group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture.
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Night Front Desk Agent employer: The Westin London City
Contact Detail:
The Westin London City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Agent
✨Tip Number 1
Familiarise yourself with The Westin's wellness mission and values. Understanding their commitment to guest well-being will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your customer service experience in previous roles. As a Night Front Desk Agent, you'll be the first point of contact for guests, so demonstrating your ability to create a welcoming atmosphere is crucial.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since the role involves working different shifts, sharing examples of how you've successfully managed varying schedules in the past will show you're a great fit.
✨Tip Number 4
Research common front desk operations and procedures. Familiarity with tasks like processing check-ins and managing payments will demonstrate your readiness for the role and your proactive approach to learning.
We think you need these skills to ace Night Front Desk Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Night Front Desk Agent. Tailor your application to highlight relevant experiences and skills that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of The Westin London City that resonate with you, such as their commitment to wellness and guest experience.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experiences that demonstrate your pleasant manner, flexibility, and adaptability. Use specific examples to showcase how you've successfully handled similar responsibilities.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Westin London City
✨Showcase Your Personality
As the Westin London City values personality and potential, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your pleasant and welcoming manner, as this is crucial for a Night Front Desk Agent.
✨Demonstrate Flexibility
The role requires adaptability to different shifts and conditions. Be prepared to discuss your previous experiences where you successfully managed changing circumstances or worked flexible hours, showing that you can thrive in a dynamic environment.
✨Emphasise Your Commitment to Wellness
Since the Westin brand focuses on wellness, express your understanding of their mission and how you can contribute to enhancing guest well-being. Share any relevant experiences or ideas that align with their values.
✨Dress to Impress
An immaculate appearance is essential for this role. Make sure to dress professionally for the interview, reflecting the high standards of the Westin London City. This will not only show your respect for the company but also your understanding of the hospitality industry.
