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- Tasks: Assist with customer inquiries and bookings in a vibrant café environment.
- Company: Join a dynamic organisation focused on delivering exceptional service and community engagement.
- Benefits: Enjoy flexible hours, a friendly team atmosphere, and opportunities for growth.
- Why this job: Be part of a supportive culture that values your input and fosters personal development.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for customer service.
- Other info: Apply via email or post to our Roadford Office for a chance to join our team!
The predicted salary is between 24000 - 36000 £ per year.
As the Business Support and HR Manager, you will lead effective administrative and HR functions across the organisation to a professional standard and oversee a customer-focused team dealing with public inquiries and bookings. Champion and uphold compliance with policies and procedures across the organisation to ensure relevant best practices and legal requirements are observed by employees.
To submit your application, please send it as an attachment to recruitment@swlakestrust.org.uk or alternatively post to our Roadford Office (registered address found at the bottom of the page).
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CAFE ASSISTANT employer: Wheal Martyn Trust Ltd
Contact Detail:
Wheal Martyn Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAFE ASSISTANT
✨Tip Number 1
Familiarise yourself with the specific duties of a Cafe Assistant. Understanding the day-to-day tasks and responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills. Since the role involves dealing with public inquiries, think of examples from your past experiences where you provided excellent service or resolved customer issues effectively.
✨Tip Number 3
Research the organisation's values and mission. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions to ask during the interview. This not only shows your interest in the role but also gives you a chance to assess if the organisation is the right fit for you.
We think you need these skills to ace CAFE ASSISTANT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Cafe Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your ability to manage inquiries and bookings. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or administrative positions. Include details about your ability to work in a team and uphold compliance with policies, as these are key aspects of the job.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wheal Martyn Trust Ltd
✨Know the Company
Before your interview, take some time to research the organisation. Understand their mission, values, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Demonstrate Customer Service Skills
As a Cafe Assistant, you'll be dealing with public inquiries and bookings. Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Use specific examples to illustrate your skills.
✨Familiarise Yourself with Policies and Procedures
Since the role involves upholding compliance with policies and procedures, it’s beneficial to have a basic understanding of what this entails. You might want to ask questions about their current practices during the interview to show your proactive approach.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions that demonstrate your interest in the role and the organisation. This could include inquiries about team dynamics or opportunities for professional development.
