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For Companies At a Glance
- Tasks: Help teams make data-driven decisions and improve services for millions of users.
- Company: Join a dynamic team working on impactful projects for the public sector.
- Benefits: Enjoy hybrid work options and a fixed-term contract with potential for growth.
- Why this job: Be part of a culture that values data-driven insights and continuous improvement.
- Qualifications: Strong analytical skills and proficiency in tools like Google Analytics, SQL, and Python required.
- Other info: Experience in agile environments and familiarity with GDS standards is a plus.
The predicted salary is between 36000 - 60000 £ per year.
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About the Role
We’re looking for a Performance Analyst to join one of our projects for a public sector client.
In this role, you’ll help teams across the department make data-driven decisions, measure performance, and improve services for millions of users.
As a Performance Analyst, you will work with service and product teams to define meaningful metrics, evaluate service performance, and provide insights supporting continuous improvement and accountability.
Location:
Hybrid
Contract Type:
Fixed-term Contract
Key Responsibilities
- Design, develop, and maintain performance frameworks and dashboards to track KPIs across digital and operational services.
- Collaborate with multidisciplinary teams including product managers, service designers, user researchers, and developers to support service improvements through data.
- Translate complex datasets into clear, actionable insights for decision-making.
- Establish and embed performance measurement approaches within services.
- Apply tools and techniques such as A/B testing, funnel analysis, cohort analysis, and root cause analysis.
- Ensure data quality and work with data engineers and scientists as needed.
- Promote a data-driven culture and best practices.
- Present findings to stakeholders at all levels, from operational staff to senior leadership.
Essential Skills and Experience
- Strong analytical skills with experience using data to drive decisions and measure performance.
- Proficiency in tools such as Google Analytics, SQL, Excel, R or Python, and data visualization platforms like Power BI or Tableau.
- Experience working in agile environments, ideally in the public sector or large organizations.
- Ability to engage and influence stakeholders through data storytelling and evidence-based recommendations.
- Comfortable managing multiple projects in a fast-paced environment.
- Familiarity with GDS service standards and performance frameworks is desirable.
Desirable Experience
- Understanding of user-centered design, digital transformation, or service delivery within government.
- Previous experience in the public sector.
- Experience leading performance reviews, service assessments, or continuous improvement projects.
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Performance Analyst employer: Olive Jar Digital
Contact Detail:
Olive Jar Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst
✨Tip Number 1
Familiarise yourself with the specific performance metrics and frameworks used in the public sector. Understanding GDS service standards will give you an edge, as it shows your commitment to the role and the sector.
✨Tip Number 2
Network with professionals already working in performance analysis or related fields within the public sector. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your data storytelling skills. Being able to present complex data in a clear and engaging way is crucial for influencing stakeholders, so consider practicing this skill through mock presentations.
✨Tip Number 4
Stay updated on the latest tools and technologies relevant to performance analysis, such as SQL, R, or Python. Demonstrating proficiency in these tools during interviews can significantly boost your chances of landing the job.
We think you need these skills to ace Performance Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and essential skills required for the Performance Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your analytical skills and any experience you have with tools like Google Analytics, SQL, or data visualisation platforms. Provide specific examples of how you've used data to drive decisions in previous roles.
Showcase Your Collaboration Skills: Since the role involves working with multidisciplinary teams, emphasise your ability to collaborate effectively. Mention any past experiences where you worked alongside product managers, service designers, or developers to achieve common goals.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for data-driven decision-making and continuous improvement. Explain why you're interested in this role specifically and how you can contribute to the public sector client’s objectives.
How to prepare for a job interview at Olive Jar Digital
✨Know Your Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be prepared to discuss how you would design and maintain performance frameworks and dashboards, as well as how you have used metrics in past roles to drive decisions.
✨Showcase Your Analytical Skills
Highlight your experience with data analysis tools like SQL, Excel, or Python. Be ready to provide examples of how you've translated complex datasets into actionable insights, especially in a public sector context.
✨Engage with Stakeholders
Demonstrate your ability to communicate effectively with various stakeholders. Prepare to discuss how you would present findings to both operational staff and senior leadership, using data storytelling techniques to influence decision-making.
✨Emphasise Agile Experience
If you have experience working in agile environments, make sure to mention it. Discuss how you’ve collaborated with multidisciplinary teams and managed multiple projects simultaneously, showcasing your adaptability in fast-paced settings.
