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- Tasks: Design and deliver training for Caregivers, ensuring exceptional client care.
- Company: Trusted Homecare Ltd provides personalised care to clients in their homes.
- Benefits: Flexible hours, supportive team, and opportunities for professional development.
- Why this job: Join a caring culture where you can make a real difference in people's lives.
- Qualifications: Level 3 NVQ in Health and Social Care and experience in care delivery required.
- Other info: Part-time or full-time options available; some evening and weekend work needed.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to work with great people and feel confident that your colleagues are always there to support you? We are looking for an outstanding individual to join our care at home team as a Training and Quality Manager, to support our Caregivers in providing exceptional care to clients who reside within their own homes.
The Role:
- Design and deliver training programmes to our Caregivers. These include our Induction Program which runs alongside the Care Certificate, Basic Life Support, Moving & Handling, Medication Administration and specialist care courses such as Stoma Care, Catheter Care etc
- Mentor and support Caregivers in achieving their Care Certificate within their first three months.
- Deliver training and coaching at client properties, using specialist equipment if neccessary.
- Complete competency assessments, identifying staff development needs and work with Caregivers to produce and achieve their personal development plans
- Maintaing accurate training records using a matrix, coordinating training updates as required within good time to ensure compliance with Trusted Homecare policies and those of our Regulator the Care Quality Commission.
- Complete staff supervisions, caregiver meetings and support visits
- Assist staff in Professional Development ie: NVQs/ Diploma\’s or additional training as desired.
- Undertake Client Quality Visits or Care Reviews, updating client care plans and risk assessments so our Caregivers are able to deliver care that is personalised
- Build and maintain positive relationships with clients and their families
- Respond and deal with client and CAREGiver queries effectively.
- Ensure auditing of daily logs and medication records are completed within desired time frame, completing action plans if required for improvement.
- Complete care visits as and when require to ensure quality care can be achieved.
- To act as the Oncall Manager two evenings per week and one weekend in 3.
Desired skills:
- Organised and flexible to meet the needs of the business. Some evening and weekend work will be required.
- Good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate
- Must have full driving license and means of transport to provide training and support at client homes
- Level 3 or above NVQ in Health and Social Care or equivalent
- PTTLS or AET Level 3 or above
- Experienced in the delivery of care and training services
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes
- Good communication skills with the ability to build rapport quickly
You must have full driving license and access to reliable transport due to holding the on-call facility and having to attend rural locations out of hours.
We would be happy to discuss applications from those looking for full or part time work. This position will include some unsocial hours including at times weekend working.
If you would like to ask any questions about the role please contact Abigail on 01983 655059 or email hello@trustedhomecareltd.co.uk
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Training and Quality Coordinator - Trusted Homecare Ltd employer: Trusted Homecare Ltd
Contact Detail:
Trusted Homecare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training and Quality Coordinator - Trusted Homecare Ltd
✨Tip Number 1
Familiarise yourself with the Care Certificate and the specific training programmes mentioned in the job description. Understanding these will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in training and quality assurance. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with competency assessments and personal development plans. Be ready to share examples of how you've supported others in their training and development.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks and priorities, especially in a training environment. Highlight any relevant tools or methods you use to stay organised.
We think you need these skills to ace Training and Quality Coordinator - Trusted Homecare Ltd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and quality management, particularly in health and social care. Emphasise any qualifications like NVQs or teaching certifications that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Mention specific experiences where you've successfully trained or mentored others, and how you can contribute to Trusted Homecare's mission.
Highlight Relevant Skills: In your application, focus on skills such as organisation, flexibility, and communication. Provide examples of how you've used these skills in previous roles, especially in training or caregiving contexts.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Training and Quality Coordinator role.
How to prepare for a job interview at Trusted Homecare Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in designing and delivering training programmes. Highlight specific examples of how you've successfully trained others, especially in health and social care settings.
✨Demonstrate Your Communication Skills
Since the role requires building rapport with Caregivers and clients, practice articulating your thoughts clearly. Use examples from past experiences where effective communication led to positive outcomes.
✨Familiarise Yourself with Relevant Regulations
Understand the Care Quality Commission's standards and how they apply to training and quality assurance. Being knowledgeable about compliance will show your commitment to maintaining high standards in care.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company culture, training methodologies, and support systems in place for Caregivers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
