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For Companies At a Glance
- Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
- Company: Join Five Guys, a renowned burger chain known for quality and customer service.
- Benefits: Earn up to £13.45 per hour, enjoy free meals, paid breaks, and 28 days holiday.
- Why this job: Be part of a fun team with competitions and opportunities for career growth.
- Qualifications: Enthusiasm for people, quality food, and excellent customer service is essential.
- Other info: Over 70% of managers started as Crew Members; build a career with us!
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About the Role
In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: £11 – £12 per hour depending on location
- 18 and over: £12.40 – £13.45 per hour depending on location
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper bonus – up to £1 per hour
- Long service Love2Shop voucher reward – 5 years £, 10 years £1
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata for part-time)
- Access to Wagestream, a financial wellbeing app with flexible benefits
OTHER PERKS
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Employee discount program – Five Guys Perks
- Merchandise
- Pension scheme
- Development opportunities for career growth
PERSONAL QUALITIES
You should be enthusiastic about:
- People
- Quality Food
- Customer Service
- Values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
RESPONSIBILITIES
- Deliver excellent customer service and serve perfect burgers and fries
- Work on all stations from Till to Grill
- Communicate and collaborate as a team
- Assist in restaurant setup, prep, and cleaning to ensure success
- Contracted hours are offered; no zero-hour contracts
CAREER DEVELOPMENT
- Support for career growth and internal promotion
- Over 70% of managers started as Crew Members
- Join us for more than just a job – build a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's in a casual conversation or during an interview, expressing your passion for helping others can set you apart.
✨Tip Number 2
Familiarise yourself with Five Guys' menu and values before applying. Being able to discuss specific items or the company's commitment to quality food will demonstrate your genuine interest in the role.
✨Tip Number 3
Network with current or former Crew Members if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach when you apply.
✨Tip Number 4
Be prepared to showcase your teamwork skills. Since the role involves collaborating with others, think of examples from past experiences where you've successfully worked as part of a team.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Crew Member position at Five Guys. Understand the responsibilities and personal qualities they are looking for, such as enthusiasm for customer service and teamwork.
Tailor Your CV: When writing your CV, highlight any previous experience in customer service or food preparation. Use specific examples that demonstrate your ability to work in a fast-paced environment and your commitment to delivering quality service.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention why you want to work at Five Guys specifically and how your values align with theirs. Be sure to express your enthusiasm for being part of a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for customer service and quality food during the interview. Five Guys values enthusiasm, so share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
Since the role involves working closely with others, highlight your ability to collaborate and communicate effectively within a team. Share experiences where teamwork led to success in previous roles.
✨Know the Brand
Familiarise yourself with Five Guys' menu and values before the interview. Being able to discuss their offerings and what makes them unique will show your genuine interest in the company.
✨Prepare for Practical Scenarios
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks at once. Think of relevant examples from your past experiences to illustrate your problem-solving skills.
