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For Companies At a Glance
- Tasks: Support bagging machines, troubleshoot faults, and assist engineers in maintenance.
- Company: Join Ocado Technology, a leader in cloud, robotics, AI, and IoT for grocery retail.
- Benefits: Enjoy 264 hours annual leave, private medical insurance, and exclusive discounts.
- Why this job: Be part of a cutting-edge team with a focus on innovation and efficiency.
- Qualifications: Organised, detail-oriented, and self-motivated; engineering experience is a plus.
- Other info: Flexible shifts available in a dynamic 24/7 operation.
The predicted salary is between 30000 - 42000 £ per year.
We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery
About the Role
We are looking for a Technical Operator to support our Engineering Operations team on the Bagging Machines’ operation, you will be responsible for maximising equipment efficiency and to keeping technical areas of the operation clean and tidy as directed by the Management Team.
You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.
What you will be doing
As a Technical Operator, you’ll play a critical role in ensuring smooth and efficient bagging operations by:
- Managing the performance of bagging systems, including switching delivery tote directions and clearing conveyor jams.
- Loading new bag stock into machines and monitoring quality.
- Troubleshooting and resolving basic machine faults.
- Assisting engineers with maintenance and repair tasks.
You will also need to support the On Grid Robotic Pick operating system.
- Ensuring high availability of robotic arms and end effectors.
- Cleaning, repairing, and reassembling offline end effector units.
- Performing scheduled preventive maintenance and housekeeping around robotic systems.
About you
- Organised: Skilled in planning and prioritising tasks.
- Detail-Oriented: Quick to spot and solve problems with a hands-on approach.
- A Great Communicator: Able to produce clear and concise reports.
- Self-Motivated: Reliable, consistent, and able to work at pace.
- Experience within an Engineering Service Support role in an automated production environment would be advantageous
What we offer you
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:
- Time to recharge:
264 hours annual leave (rising after 5 years), plus the option to buy more - Health & wellbeing:
Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance. - Family-first policies:
22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period). - Financial support:
Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets. - Commuter perks:
Cycle to Work Scheme - Exclusive discounts:
15% off at Ocado.com with free delivery (starting in your first month).
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
#LI-ONSITE #LI-OT #LI-MG1
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Technical Operator employer: Ocado Technology Group
Contact Detail:
Ocado Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operator
✨Tip Number 1
Familiarise yourself with the Ocado Smart Platform and its bagging systems. Understanding how these technologies work will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in automated production environments. Be ready to discuss specific examples of how you've maximised equipment efficiency or resolved technical issues in past roles.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've had to troubleshoot machinery or improve operational processes, as this will be crucial for the Technical Operator position.
✨Tip Number 4
Emphasise your ability to work in a team and communicate effectively. Since you'll be assisting engineers and working within a shift pattern, demonstrating your teamwork and communication skills will set you apart from other candidates.
We think you need these skills to ace Technical Operator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Operator position. Highlight key skills such as organisation, attention to detail, and communication in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in engineering service support or automated production environments. Use specific examples that demonstrate your ability to manage equipment efficiency and troubleshoot machine faults.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of Ocado's operations. Mention how your skills align with the role and express your enthusiasm for contributing to their innovative environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Technical Operator role.
How to prepare for a job interview at Ocado Technology Group
✨Understand the Technology
Familiarise yourself with the Ocado Smart Platform and the technologies involved, such as robotics and AI. Being able to discuss how these systems work will show your genuine interest and understanding of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experiences where you successfully troubleshot technical issues or improved operational efficiency. This will highlight your hands-on approach and ability to think on your feet.
✨Show Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. Mention any tools or methods you use to stay organised.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role requires producing reports, being able to communicate effectively during the interview will demonstrate your suitability for the position.
